17 Questions
What is considered the first step towards better speech?
Slowing down the rate of speech
What does fluency in speech indicate?
A comfortable working ability with the language
What is an essential aspect of voice clarity?
Being free of distortion
How many words per minute do most Indians typically speak?
170 to 180 wpm
What is involved in developing fluency in speech?
Having all other speech parameters in place
What percentage of verbal communication is attributed to the ability to speak well?
50%
What type of listening involves sharing feelings with the speaker?
Sympathetic Listening
What is a key characteristic of empathetic listening?
Seeking a truer understanding of the speaker's feelings
What is the relationship between speaking and listening in verbal communication?
Speaking and listening are complementary
What is an example of sympathetic listening?
A family member showing concern for your injury
What is the outcome of truly empathetic listening?
The speaker feelsheard
What is an important aspect of demonstrating empathy in a conversation?
Listening sensitively and acknowledging the other person's feelings
What is the first step in content development for a presentation?
Brainstorming
What is an effective way to fight distraction during a conversation?
Closing doors and turning off radios and TVs
What is the central theme of effective listening?
Listening for the central theme
What is the second part of speaking, according to the text?
How to speak
What is the purpose of taking notes during a conversation?
To make meaningful notes that are brief and to the point
This quiz covers the basics of verbal communication, including the role of speaking and listening, and the different types of listening such as sympathetic and empathetic listening.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
