Comunicación Verbal

Verbal Communication

Definition

• Verbal communication is the process of exchanging information through spoken words or written words that are spoken.
• It involves face-to-face conversation, phone calls, video conferencing, and other forms of spoken communication.

Types of Verbal Communication

• Formal Verbal Communication: Formal meetings, conferences, lectures, and presentations.
• Informal Verbal Communication: Casual conversations, gossip, and small talk.

Characteristics of Verbal Communication

• Immediacy: Verbal communication provides immediate feedback and response.
• Verbal Cues: Tone of voice, pitch, volume, and pace convey emotions and attitudes.
• Nonverbal Cues: Facial expressions, body language, and eye contact complement verbal messages.

Effective Verbal Communication

• Clarity: Use simple language and avoid jargon.
• Conciseness: Keep messages brief and to the point.
• Audience Awareness: Adapt communication style to the audience and context.
• Active Listening: Pay attention to the speaker and respond appropriately.

Barriers to Verbal Communication

• Noise: External distractions, background noise, and language barriers.
• Language Differences: Different languages, accents, and dialects.
• Cultural Differences: Different cultural norms, values, and expectations.

Improving Verbal Communication

• Practice Active Listening: Focus on the speaker and ask clarifying questions.
• Use Clear and Concise Language: Avoid ambiguity and misunderstandings.
• Be Aware of Nonverbal Cues: Recognize and manage nonverbal cues to convey confidence and sincerity.