Podcast
Questions and Answers
What key information should be included in the reminder message the day before vehicle handover?
What key information should be included in the reminder message the day before vehicle handover?
Which of the following is NOT a required component of the reminder message for vehicle handover?
Which of the following is NOT a required component of the reminder message for vehicle handover?
When should the sales consultant send the reminder to the client?
When should the sales consultant send the reminder to the client?
Which of the following methods can be used to send the reminder to the client?
Which of the following methods can be used to send the reminder to the client?
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What is the main purpose of the reminder sent by the sales consultant?
What is the main purpose of the reminder sent by the sales consultant?
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Study Notes
Vehicle Handover Reminder
- Sales consultants should send a reminder the day before a vehicle handover.
- The reminder should be sent via the client's preferred communication method.
- The reminder must include specific key information.
- The reminder should detail the scope of the visit (what will happen).
- The reminder should state the client's appointment time.
- The reminder should specify the duration of the appointment.
- The reminder should clearly indicate the location of the handover.
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Description
This quiz covers the essential steps for sending reminders before a vehicle handover. Sales consultants will learn how to effectively communicate with clients through their preferred methods, ensuring all key information is included. Additionally, it focuses on detailing the appointment time, duration, and location clearly.