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Vehicle Handover Photography

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Questions and Answers

What should you do before creating a video or taking pictures during a vehicle handover experience?

Ask the client's permission to create a video or take pictures (correct)

Take pictures without informing the client

Notify the client after the recording is done

Immediately start recording without permission

What option should you offer the client regarding the devices used for capturing photos or videos?

Only use the retailer's camera regardless of the client's preference

Ask the client if they prefer their personal device or the retailer's camera (correct)

Use your phone without considering the client's choice

Tell the client they cannot use their device

What should be done if a client prefers not to have their photo or video taken?

Offer to take their photo but only with your camera

Respect their choice and do not take any media (correct)

Insist on capturing the moment anyway

Ask them repeatedly until they agree

How should you handle a situation where the client is unsure about having a video taken?

<p>Ask clarifying questions to gauge their comfort level</p> Signup and view all the answers

What is the first step you should take in creating sharable moments during vehicle handover?

<p>Ask for the client's permission to capture media</p> Signup and view all the answers

Study Notes

Shareable Moments - Vehicle Handover

Capture memorable moments for sharing.
Obtain client permission for photos/video during handover.
Offer choice: client phone, staff phone, or retailer camera.
Respect client preferences regarding photography (personal/cultural reasons).

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Description

This quiz focuses on best practices for capturing memorable moments during vehicle handovers. It emphasizes the importance of obtaining client permission for photos and respecting their preferences regarding photography. Learn how to manage the process effectively while ensuring a positive experience for clients.