Podcast
Questions and Answers
What information should be included in the vehicle handover reminder message?
What information should be included in the vehicle handover reminder message?
What is the most appropriate time frame for sending the vehicle handover reminder?
What is the most appropriate time frame for sending the vehicle handover reminder?
Which of the following should NOT be included in the reminder message?
Which of the following should NOT be included in the reminder message?
What communication method should the sales consultant use to send the reminder?
What communication method should the sales consultant use to send the reminder?
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Which piece of information would be considered essential to include for the client's convenience?
Which piece of information would be considered essential to include for the client's convenience?
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Study Notes
Vehicle Handover Reminder
- Sales consultants must send a reminder the day before a vehicle handover.
- The reminder should use the client's preferred communication method.
- The reminder message must include:
- Scope of the visit (what will happen)
- Appointment time
- Appointment duration
- Location of the handover.
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Description
This quiz covers the essential steps for sending reminders before a vehicle handover. Sales consultants will learn about the necessary information to include in the reminder, which communication methods to use, and what to specify regarding the appointment. Ensure a smooth vehicle handover by mastering this process.
