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Questions and Answers
What are the advantages of an autocratic leadership style?
Direction and procedures are clearly defined, control is centralized at top-level management, provides a stable and consistent environment, employee’s roles and expectations are set out plainly.
What is the focus of the behavioural approach to management?
The focus is on worker participation in the production process and meeting people's social needs.
How does the behavioural approach stress the importance of social needs?
The approach stresses that workers have social needs in addition to economic needs, and meeting these needs can impact productivity.
What is leading in the context of management?
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What qualities should a manager display according to the text?
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Study Notes
Multiskilled Employees
- Can adapt to rapidly changing technological environments
- Provide better customer service
- Participate effectively in work teams
- Are more likely to gain promotion and demonstrate greater commitment to the business
Classical Approach to Management
- Focuses on improving productivity through efficient management and organization of workers
- Includes classical-scientific approach, which studies jobs in detail to discover the best way to perform them
- Involves time and motion studies, examining each step in a production procedure and the time taken to perform them
- Incorporates classical-bureaucratic approach, with a hierarchical structure, job specialization, and clear lines of communication and responsibility
- Management involves planning, organizing, and controlling
Planning in Management
- Involves preparation of a predetermined course of action for the business
- Strategic planning is for 3-5 years, assisting in determining the business's market position and goals
- Tactical planning is flexible, adaptable, and usually spans 1-2 years, implementing the strategic plan
Contingency Theory
- Stresses the need for managers to be adaptable and flexible in their approach to solve problems
- Involves borrowing and blending from various management approaches and practices
- Managers must sample all past and present ideas and apply the '10 commandments for the modern manager'
10 Commandments for the Modern Manager
- Share vision with stakeholders
- Manage relationships and coalitions, not employees
- Manage own emotions and help others maintain emotional balance
- Thrive on diversity, not conformity
- Lead instead of managing, by inspiring trust and motivation
- Cultivate adaptability to changing circumstances
- Learn to access and use appropriate information
- Be aware of technological developments to improve effectiveness and efficiency
- Recognize and use employee experiences and expertise
- Encourage ethical behavior to promote pride and commitment
Autocratic Leadership Style
- Manager makes all decisions, dictates work methods, and frequently checks employee performance
- Advantages include clear direction and procedures, centralized control, stability, and defined employee roles and expectations
Behavioural Approach to Management
- Recognizes the importance of worker participation in the production process for productivity gains
- Focuses on meeting people's social needs to increase job satisfaction and output
- Includes providing flexible working conditions and facilities for employees
Leading in Management
- Involves influencing or motivating people to work towards the business's objectives
- Requires empathy and good listening skills
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Description
Test your knowledge on the classical approach to management, focusing on how to manage and organize workers to improve productivity. Learn about the classical-scientific approach known as scientific management.
