7 Questions
Which of the following is NOT one of the five types of communication proposed in the text?
Emotional
What does non-verbal communication include?
Facial expressions and hand movements
Why is it important to carefully consider written communication?
The message lives on in perpetuity
What is the importance of listening in effective communication?
It allows us to understand the needs and wants of those we are engaging with
What is visual communication?
Communication that uses images to convey messages
What does the author encourage readers to do?
Identify areas where they can improve
Which type of communication includes both formal and informal conversations?
Verbal communication
Study Notes
The author proposes that there are five types of communication: verbal, non-verbal, written, listening, and visual. Verbal communication involves the spoken word and includes both formal and informal conversations. Non-verbal communication includes facial expressions, posture, eye contact, and hand movements. Written communication aims to disseminate information in a clear and concise manner and should be well-written and carefully considered as the message lives on in perpetuity. Listening is an essential part of effective communication, as it allows us to understand the needs and wants of those we are engaging with. Visual communication, which is prevalent in our society, uses images to convey messages and can be carefully curated to elicit specific emotions. The author encourages readers to consider their communication styles and identify areas where they can improve.
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