Unit 1: Listening Skills

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Questions and Answers

What is the primary characteristic of active listening?

Only hearing without understanding

Listening without any focus

Listening without any purpose

Retaining and responding to what is heard (correct)

Most individuals remember more than 50% of what they hear during conversations.

False

What are the two main aspects emphasized in the process of interpreting?

Active listening and understanding

Listening attentively to only relative information is known as ______ listening.

selective Signup and view all the answers

Which type of listening involves pretending to listen and not really participating?

Pseudo listening Signup and view all the answers

Match the types of listening to their descriptions:

Passive Listening = Listening without any specific purpose Selective Listening = Focusing only on certain parts of a conversation Monopolizing = Dominate the conversation and no turn-taking Pseudo Listening = Pretending to listen but not truly engaged Signup and view all the answers

What type of listening requires specialized active listening training?

Interpreting Signup and view all the answers

Understanding the speaker’s words is different from everyday listening.

True Signup and view all the answers

What is the primary difference between hearing and listening?

Listening is an active process Signup and view all the answers

Listening for pleasure is considered critical listening.

False Signup and view all the answers

What type of listening is used to support another person?

Relational listening Signup and view all the answers

The process of deciding what to focus on while listening is known as _______.

selecting and organizing material Signup and view all the answers

Match the type of listening with its purpose:

Informational listening = Gain and understand information Critical listening = Evaluate people and ideas Relational listening = Maintain relationships Listening for pleasure = Enjoyment and entertainment Signup and view all the answers

Which of the following is NOT a purpose of listening?

Exploratory listening Signup and view all the answers

Being mindful while listening means you are actively engaged in the moment.

True Signup and view all the answers

What does it mean to interpret communication in the context of listening?

It involves understanding verbal or nonverbal messages beyond just hearing. Signup and view all the answers

Study Notes

Unit 1: Listening

Listening is an active process, requiring effort and conscious thought, unlike hearing which is a physical process.
Listening purposes are not always the same, differing in various situations and circumstances.
Listening can have different purposes: informational, critical, and relational.
Informational listening involves gaining and understanding new information.
Critical listening involves forming opinions, making judgments, and evaluating people and ideas.
Relational listening involves supporting others and maintaining relationships.
Listening can also be for pleasure, such as enjoying music or movies.
Another purpose of listening is discriminating between different sounds, like parents listening for a baby's cry.
The listening process has stages:
- Being mindful: focusing on the here and now.
- Receiving the message physically.
- Selecting and organizing material: choosing what to focus on.
- Interpreting communication: Understanding the meaning of verbal and nonverbal messages.
- Responding: Showing interest, attention, and sharing views.
- Remembering: retaining and recalling the information heard.
Specific listening types include:
- Passive listening: listening without specific purpose and often not recalling most of the information.
- Superficial listening: consciously paying attention to words and phrases, but not the meanings.
- Selective listening: paying attention to only certain aspects of the information.
Ways of listening can be different in various professions like interpreters.
- Interpreters need specialized active listening training.
- Conveying ideas requires active listening.
- Active listening differs from everyday listening.
Types of non-listening include:
- Pseudolistening: pretending to listen.
- Monopolizing: dominating the conversation, not taking turns.
- Selective listening: focusing on certain parts of the conversation.
- Defensive listening: assuming that others are criticizing or attacking.
- Ambushing: focusing on weaknesses in the message to attack later.
Techniques for effective listening:
- Be mindful.
- Control obstacles.
- Ask questions.
- Use aids to recall.
- Organize information.
- Suspend judgment.
- Understand the other's perspective.
- Express support.

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Description

Explore the fundamentals of listening through this quiz. Understand the various purposes of listening, including informational, critical, and relational aspects. This quiz will help you differentiate between the stages of the listening process and enhance your listening skills.