Podcast
Questions and Answers
What is the primary characteristic of active listening?
What is the primary characteristic of active listening?
- Only hearing without understanding
- Listening without any focus
- Listening without any purpose
- Retaining and responding to what is heard (correct)
Most individuals remember more than 50% of what they hear during conversations.
Most individuals remember more than 50% of what they hear during conversations.
False (B)
What are the two main aspects emphasized in the process of interpreting?
What are the two main aspects emphasized in the process of interpreting?
Active listening and understanding
Listening attentively to only relative information is known as ______ listening.
Listening attentively to only relative information is known as ______ listening.
Which type of listening involves pretending to listen and not really participating?
Which type of listening involves pretending to listen and not really participating?
Match the types of listening to their descriptions:
Match the types of listening to their descriptions:
What type of listening requires specialized active listening training?
What type of listening requires specialized active listening training?
Understanding the speaker’s words is different from everyday listening.
Understanding the speaker’s words is different from everyday listening.
What is the primary difference between hearing and listening?
What is the primary difference between hearing and listening?
Listening for pleasure is considered critical listening.
Listening for pleasure is considered critical listening.
What type of listening is used to support another person?
What type of listening is used to support another person?
The process of deciding what to focus on while listening is known as _______.
The process of deciding what to focus on while listening is known as _______.
Match the type of listening with its purpose:
Match the type of listening with its purpose:
Which of the following is NOT a purpose of listening?
Which of the following is NOT a purpose of listening?
Being mindful while listening means you are actively engaged in the moment.
Being mindful while listening means you are actively engaged in the moment.
What does it mean to interpret communication in the context of listening?
What does it mean to interpret communication in the context of listening?
Flashcards
Hearing vs. Listening
Hearing vs. Listening
Hearing is a physical process, while listening is an active process requiring effort. Hearing is passive, just the sound hitting the ear drums. Listening involves consciously processing the sound.
Informational Listening
Informational Listening
Listening to gain and understand information; actively processing new information.
Critical Listening
Critical Listening
Listening to form opinions and make judgments about people and ideas, evaluating the information presented.
Relational Listening
Relational Listening
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Listening for Pleasure
Listening for Pleasure
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Listening to Discriminate
Listening to Discriminate
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Physically Receiving a Message
Physically Receiving a Message
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Interpreting Communication
Interpreting Communication
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Active Listening
Active Listening
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Passive Listening
Passive Listening
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Selective Listening
Selective Listening
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Pseudo Listening
Pseudo Listening
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Monopolizing
Monopolizing
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Remembering
Remembering
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Interpreting
Interpreting
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Conveying Ideas
Conveying Ideas
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Study Notes
Unit 1: Listening
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Listening is an active process, requiring effort and conscious thought, unlike hearing which is a physical process.
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Listening purposes are not always the same, differing in various situations and circumstances.
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Listening can have different purposes: informational, critical, and relational.
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Informational listening involves gaining and understanding new information.
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Critical listening involves forming opinions, making judgments, and evaluating people and ideas.
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Relational listening involves supporting others and maintaining relationships.
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Listening can also be for pleasure, such as enjoying music or movies.
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Another purpose of listening is discriminating between different sounds, like parents listening for a baby's cry.
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The listening process has stages:
- Being mindful: focusing on the here and now.
- Receiving the message physically.
- Selecting and organizing material: choosing what to focus on.
- Interpreting communication: Understanding the meaning of verbal and nonverbal messages.
- Responding: Showing interest, attention, and sharing views.
- Remembering: retaining and recalling the information heard.
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Specific listening types include:
- Passive listening: listening without specific purpose and often not recalling most of the information.
- Superficial listening: consciously paying attention to words and phrases, but not the meanings.
- Selective listening: paying attention to only certain aspects of the information.
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Ways of listening can be different in various professions like interpreters.
- Interpreters need specialized active listening training.
- Conveying ideas requires active listening.
- Active listening differs from everyday listening.
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Types of non-listening include:
- Pseudolistening: pretending to listen.
- Monopolizing: dominating the conversation, not taking turns.
- Selective listening: focusing on certain parts of the conversation.
- Defensive listening: assuming that others are criticizing or attacking.
- Ambushing: focusing on weaknesses in the message to attack later.
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Techniques for effective listening:
- Be mindful.
- Control obstacles.
- Ask questions.
- Use aids to recall.
- Organize information.
- Suspend judgment.
- Understand the other's perspective.
- Express support.
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Description
Explore the fundamentals of listening through this quiz. Understand the various purposes of listening, including informational, critical, and relational aspects. This quiz will help you differentiate between the stages of the listening process and enhance your listening skills.
