Understanding Work Teams

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Questions and Answers

Self-managed work teams do not require any form of management support to be effective.

False (B)

Cross-functional teams consist of members from the same functional department.

False (B)

Self-managed work teams are characterized by shared responsibilities among team members.

True (A)

A self-managing team typically consists of 10 to 20 members to ensure efficiency.

<p>False (B)</p> Signup and view all the answers

Decision-making authority is retained solely by the management in self-managed work teams.

<p>False (B)</p> Signup and view all the answers

All team members in a self-managed team are trained in various job functions.

<p>True (A)</p> Signup and view all the answers

Self-managed work teams are expected to lower productivity and quality.

<p>False (B)</p> Signup and view all the answers

The purpose of cross-functional teams is to improve coordination and speed in responding to customers.

<p>True (A)</p> Signup and view all the answers

Work teams are formed solely to enhance individual performance.

<p>False (B)</p> Signup and view all the answers

Teams improve employee participation by increasing their involvement in decision-making processes.

<p>True (A)</p> Signup and view all the answers

Pooling collective knowledge within a team can effectively solve work-related problems.

<p>True (A)</p> Signup and view all the answers

Work teams do not contribute to improving product quality.

<p>False (B)</p> Signup and view all the answers

One of the benefits of work teams is reducing production costs through streamlined processes.

<p>True (A)</p> Signup and view all the answers

Work teams are unable to adapt to changing circumstances and challenges.

<p>False (B)</p> Signup and view all the answers

Collaboration within teams can hinder creativity and slow down innovations.

<p>False (B)</p> Signup and view all the answers

Teams play a crucial role in helping organizations compete in a global market.

<p>True (A)</p> Signup and view all the answers

Team members rely on one another to complete tasks and achieve the team's goals, indicating interdependence.

<p>True (A)</p> Signup and view all the answers

Effective communication in a team includes avoiding the sharing of feedback and ideas.

<p>False (B)</p> Signup and view all the answers

A group's performance is primarily influenced by the individual actions of its members.

<p>True (A)</p> Signup and view all the answers

Teams prioritize adaptability to change and seek opportunities for improvement.

<p>True (A)</p> Signup and view all the answers

Mutual trust among team members is detrimental to the working environment.

<p>False (B)</p> Signup and view all the answers

Conflict resolution in teams should be approached constructively to prevent hindering progress.

<p>True (A)</p> Signup and view all the answers

Teams and groups are synonymous in their definitions and performance outcomes.

<p>False (B)</p> Signup and view all the answers

Complementary skills among team members enhance their ability to accomplish tasks effectively.

<p>True (A)</p> Signup and view all the answers

Support from the organization is necessary for team performance.

<p>True (A)</p> Signup and view all the answers

Trust among team members hinders effective teamwork.

<p>False (B)</p> Signup and view all the answers

Team composition does not affect the success of a team.

<p>False (B)</p> Signup and view all the answers

A performance evaluation system that rewards individual contributions can enhance teamwork.

<p>False (B)</p> Signup and view all the answers

Proper allocation of roles is key to a team's efficient performance.

<p>True (A)</p> Signup and view all the answers

Leadership and structure are unnecessary for team effectiveness.

<p>False (B)</p> Signup and view all the answers

A mix of personality traits within a team can create a more positive work environment.

<p>True (A)</p> Signup and view all the answers

Encouragement and administrative assistance are not considered support from the organization.

<p>False (B)</p> Signup and view all the answers

Virtual teams rely heavily on face-to-face interactions to communicate effectively.

<p>False (B)</p> Signup and view all the answers

Structured tasks are less effective for virtual teams than interdependent tasks.

<p>False (B)</p> Signup and view all the answers

Successful virtual team leaders ensure that team members are engaged and heard in virtual meetings.

<p>True (A)</p> Signup and view all the answers

Multiteam systems can achieve better outcomes than a single team operating alone.

<p>True (A)</p> Signup and view all the answers

In a multiteam system, teams are dependent on one another's work.

<p>True (A)</p> Signup and view all the answers

Effective leadership in multiteam systems is not necessary for success.

<p>False (B)</p> Signup and view all the answers

Diversity in multiteam systems can decrease creativity and innovation.

<p>False (B)</p> Signup and view all the answers

Communication, information sharing, and joint problem-solving are not critical in multiteam systems.

<p>False (B)</p> Signup and view all the answers

Diversity within a team can hinder innovation and decision-making.

<p>False (B)</p> Signup and view all the answers

Smaller teams are generally less agile than larger teams.

<p>False (B)</p> Signup and view all the answers

Team efficacy refers to a team's shared understanding of how to function.

<p>False (B)</p> Signup and view all the answers

Establishing a common plan and purpose is key for a team's effectiveness.

<p>True (A)</p> Signup and view all the answers

Managed conflict can lead to better decision-making in teams.

<p>True (A)</p> Signup and view all the answers

Specific, measurable goals have no beneficial impact on team performance.

<p>False (B)</p> Signup and view all the answers

Considering members' preferences for teamwork can negatively affect team dynamics.

<p>False (B)</p> Signup and view all the answers

Teams with shared mental models are better at communication and coordination.

<p>True (A)</p> Signup and view all the answers

Flashcards

Team

A collection of individuals working together, sharing responsibility for achieving a common goal.

Collective Accountability

Team members are individually accountable for their work and collectively responsible for the team's success.

Complementary Skills

Team members have different skills that complement each other, allowing them to work efficiently as a unit.

Common Purpose

A clear and shared objective that guides the team's actions and decisions.

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Interdependence

Team members depend on each other for tasks and achieving the team's goals.

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Mutual Trust

Trust in each other's abilities and intentions, fostering a positive and supportive work environment.

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Effective Communication

Open and honest communication channels that facilitate the exchange of ideas and information.

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Conflict Resolution

Teams can address and resolve conflicts constructively, ensuring disagreements do not hinder progress toward the common purpose.

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What is a work team?

A group of individuals who work together to achieve a shared goal, with each member contributing their unique skills and being held accountable for the overall outcome.

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How do teams improve performance?

Teams boost productivity by combining the skills and knowledge, leading to more efficient work output.

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How do teams increase employee participation?

Employees feel more involved and engaged in the decision-making process within the organization when they participate in teams.

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Why are teams good at solving problems?

Teams help identify and address issues through collective knowledge and expertise, ensuring effective problem-solving.

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How do teams achieve better industrial relations?

By fostering communication and collaboration, teams improve relationships within the organization, leading to a more positive work environment.

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How do teams improve product quality?

Teams leverage their members' diverse skills and experiences to create higher-quality products and services.

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How do teams reduce production costs?

Teams can streamline processes and optimize resource allocation, resulting in reduced costs by eliminating inefficiencies.

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How do teams increase work flexibility?

Teams can adapt to changes and challenges more readily, making them crucial for navigating the dynamic business environment.

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Self-Managed Work Teams

Teams that take on the responsibilities of a supervisor, including planning, scheduling, training, and performance evaluation.

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Cross-Training in Self-Managed Teams

Team members are trained in multiple job functions, making them adaptable and effective across various tasks.

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Decision-Making Authority in Self-Managed Teams

The team has the authority to make key decisions, set schedules, order materials, and coordinate with other teams.

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Cross-Functional Teams

Teams are comprised of individuals from different departments who collaborate to achieve a shared goal.

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Time-Bound Objectives of Cross-Functional Teams

Teams work together to complete specific tasks within a set timeframe.

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Benefits of Cross-Functional Teams

Combining expertise from various fields enhances decision-making, fosters innovation, and leads to well-rounded solutions.

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Breaking Down Silos in Cross-Functional Teams

Cross-functional teams break down departmental barriers, promoting collaboration and communication across the organization.

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Agility and Flexibility of Cross-Functional Teams

Cross-functional teams contribute to quicker responses to customer needs and market changes.

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Multiteam Systems

Teams composed of multiple teams working together towards a common goal, leveraging each team's strengths and expertise for a greater outcome.

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Collaboration in Multiteam Systems

Essential for a multiteam system's success, requiring effective communication, information sharing, and shared problem-solving across teams.

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Interdependence in Multiteam Systems

Teams in a multiteam system rely upon each other's work, creating a chain where one team's output affects the others.

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Complexity in Multiteam Systems

Multiteam systems involve dynamic situations, requiring adaptability and innovative teamwork from the teams.

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Leadership in Multiteam Systems

Effective leadership is crucial for managing interdependence, facilitating collaboration, and aligning the goals of different teams.

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Diversity in Multiteam Systems

Teams with diverse backgrounds, skills, and perspectives can boost creativity and innovation, but requires careful management to leverage differences effectively.

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Limited Face-to-Face Interaction in Virtual Teams

Minimal face-to-face interaction, relying primarily on electronic communication. This can limit the role of emotions and nonverbal cues.

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Structured Tasks in Virtual Teams

Virtual teams function best when tasks are clearly outlined and independent, reducing reliance on each other's immediate actions.

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Leadership and structure

Teams need a leader, whether from management or within the team, to set clear goals, assign roles and responsibilities, and ensure everybody works in harmony. Leaders need to enable teamwork between different teams in a multi-team system.

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Organizational Support

Organizational support is vital for a team's success. This includes providing timely information, necessary equipment, adequate staffing, encouragement, and administrative assistance.

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Climate of Trust

Trust within a team is essential for collaboration and cooperation. It reduces the need for constant monitoring and helps members believe in each other's intentions.

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Performance Evaluation and Rewards

A system where team contributions are acknowledged and rewarded fosters success. Rewarding teamwork over individual achievements helps motivate members to work collectively.

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Competencies

Having each team member equipped with the skills and knowledge needed for their tasks is crucial. Bringing together different talents allows the team to perform effectively and achieve its goals.

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Personalities

Having a mix of personalities that complement each other creates a positive and collaborative environment. Team members with different perspectives can bring unique value to the team.

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Allocation of Roles

Assigning roles to team members based on their strengths and abilities ensures task completion efficiently. This optimized workflow contributes to better overall team performance.

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What are shared mental models in teams?

Teams with shared mental models have a common understanding of how the team functions, including roles, processes, and objectives. This shared understanding improves communication and coordination.

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Why are some levels of conflict good for teams?

A managed level of conflict can be beneficial for teams, as it can lead to better decision-making and problem-solving. Healthy conflict encourages diverse perspectives and pushes for innovative solutions.

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How do specific goals contribute to team effectiveness?

Effective teams establish clear goals that are specific, measurable, and challenging. This focus helps them stay on track and achieve better results.

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What is team efficacy?

Successful teams have confidence in themselves and believe they can succeed. This belief, known as team efficacy, motivates them to work harder and achieve greater things.

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Why is a diverse team beneficial?

A team's diversity, encompassing age, gender, ethnicity, and educational background, contributes to different perspectives, experiences, and ideas. This diversity can lead to more creative solutions and improved decision-making.

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How does team size affect its effectiveness?

The size of a team can impact its effectiveness. Smaller teams tend to be more agile and make decisions quicker, while larger teams offer more resources and skills. However, larger teams might face communication and coordination challenges.

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Why are member preferences important for team success?

Considering team members' preferences for teamwork can contribute to a positive and productive work environment. Feeling comfortable with roles and dynamics keeps individuals engaged and committed to success.

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What are the key components of a common plan and purpose for teams?

Effective teams analyze their mission, develop goals, and create strategies to achieve those goals. They have a clear understanding of what needs to be done and how to do it.

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Study Notes

Understanding Work Teams

  • Work teams are groups of people who combine their complementary skills to achieve a shared purpose. They are accountable for their collective results.
  • Work teams improve performance by leveraging individual skills, increasing employee participation, solving problems, and enhancing industrial relations. They improve product quality, reduce costs, increase flexibility, foster innovation, facilitate technology adoption, and enhance global competitiveness.
  • Key characteristics of a team include collective accountability, complementary skills, a common purpose, collaboration, interdependence, mutual trust, effective communication, conflict resolution, adaptability, and continuous improvement.
  • Teams differ from groups in that teams produce collective work products, reflecting the members' combined contributions.
  • Problem-Solving Teams are temporary and address specific organizational issues or challenges. They require diverse expertise, work collaboratively, and aim for effective communication to find solutions.
  • Self-Managed Work Teams manage themselves daily. They assume duties previously performed by supervisors, display multi-skilling, and have decision-making authority. Cross-training and appropriate size (5-15 members) are important aspects.
  • Cross-Functional Teams consist of members from different departments and combine diverse expertise for a specific task. They break down functional boundaries, improve coordination and integration, increase responsiveness, and foster innovation.
  • Virtual Teams collaborate using computer-mediated communication, overcoming geographical limitations. They rely on technology, utilize flexible schedules, might have limited face-to-face interaction, and are most effective with structured, less interdependent tasks.
  • Multiteam Systems consist of multiple teams working towards a shared goal or project. High collaboration and coordination are essential, along with interdependence and effective leadership. Diversity of team members is helpful but requires careful management.
  • Co-located Teams work together in the same physical space. They benefit from ease of communication and informal interactions. However, distractions might also occur.
  • Teamwork Activities: Key activities include effective leadership, mutual performance monitoring, backup behavior, adaptability, and team orientation.
  • Ecological Framework for Team Effectiveness: Teams are considered embedded within their organizations (i.e., part of an environment). Organizational context, team development, and the boundaries that differentiate teams are crucial to team effectiveness.
  • Making Teams More Effective(Context): Teams need adequate resources, appropriate leadership and structure, climate of trust, performance evaluation and reward systems aligned with team contributions.
  • Making Teams More Effective (Composition): Team members should have relevant competencies and diverse personalities. Roles should be allocated appropriately. A mix of a manageable size and diversity in background can enhance performance.
  • Making Teams More Effective (Processes): Teams need a common plan and purpose, specific goals, team efficacy, shared mental models, managed conflict levels, and minimization of social loafing.
  • Turning Individuals into Team Players: Selecting individuals with team skills, training them in teamwork, and rewarding team contributions are all important.

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