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Understanding the Feedback Sandwich

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Questions and Answers

What is a common issue with the way managers provide feedback?

They often use a feedback sandwich. (correct)

They avoid giving feedback altogether.

They offer too much negative feedback.

They never provide positive feedback.

What effect does routine feedback that includes both positive and negative comments have on employees?

It enhances the value of constructive criticism.

It motivates employees to work harder.

It builds stronger relationships between managers and employees.

It may devalue the positive feedback. (correct)

According to the passage, which approach is encouraged for giving positive feedback?

Only giving feedback when there are issues.

Restricting feedback to project outcomes only.

Making positive feedback a part of the company culture. (correct)

Linking every positive comment to negative criticism.

What should managers focus on when giving positive feedback?

The process and effort involved in achieving outcomes. Signup and view all the answers

What mindset does psychologist Carol Dweck advocate for regarding skills and talents?

The brain has plasticity, allowing for development of skills. Signup and view all the answers

Why might positive feedback lose its significance over time?

It becomes routine and predictable. Signup and view all the answers

What is a key recommendation for managers regarding positive feedback?

Deliver it in isolation from any negative comments. Signup and view all the answers

What is one of the risks of overusing the feedback sandwich approach?

It creates confusion about the meaning of feedback. Signup and view all the answers

Study Notes

Performance Feedback

Feedback can be structured as a "sandwich," where positive comments surround negative critiques.
Relying on the feedback sandwich can lead to employees devaluing positive remarks, perceiving them as mere sugarcoating.

Importance of Genuine Positive Feedback

Positive feedback should stand alone to reinforce and encourage good performance.
Continuous coupling of positive and negative feedback can diminish the impact of the positives.

Tips for Effective Positive Feedback

Provide positive feedback without attaching constructive criticism to create a genuine experience.

Focus on Process Over Results

Praise the effort, experimentation, and problem-solving strategies rather than just innate talent or final outcomes.
Emphasizing the process fosters skill development and continuous improvement.

Building a Feedback Culture

Integrate positive feedback into everyday interactions rather than reserving it for formal occasions like appraisals.
Encourage peer-to-peer feedback among team members to promote a supportive environment.

Long-term Benefits

Cultivating a culture of positive feedback can enhance workplace performance and overall quality of life.

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Description

This quiz is about a scenario where an employee is worried about a meeting with their manager, only to find out it's a feedback session. Learn about the concept of feedback sandwich and how it works.