Understanding the Feedback Sandwich

Questions and Answers

They often use a feedback sandwich. (correct)

They avoid giving feedback altogether.

They offer too much negative feedback.

They never provide positive feedback.

It enhances the value of constructive criticism.

It motivates employees to work harder.

It builds stronger relationships between managers and employees.

It may devalue the positive feedback. (correct)

Only giving feedback when there are issues.

Restricting feedback to project outcomes only.

Making positive feedback a part of the company culture. (correct)

Linking every positive comment to negative criticism.

The process and effort involved in achieving outcomes. Signup and view all the answers

The brain has plasticity, allowing for development of skills. Signup and view all the answers

It becomes routine and predictable. Signup and view all the answers

Deliver it in isolation from any negative comments. Signup and view all the answers

It creates confusion about the meaning of feedback. Signup and view all the answers

Study Notes

Feedback can be structured as a "sandwich," where positive comments surround negative critiques.
Relying on the feedback sandwich can lead to employees devaluing positive remarks, perceiving them as mere sugarcoating.

Positive feedback should stand alone to reinforce and encourage good performance.
Continuous coupling of positive and negative feedback can diminish the impact of the positives.

Provide positive feedback without attaching constructive criticism to create a genuine experience.

Praise the effort, experimentation, and problem-solving strategies rather than just innate talent or final outcomes.
Emphasizing the process fosters skill development and continuous improvement.

Integrate positive feedback into everyday interactions rather than reserving it for formal occasions like appraisals.
Encourage peer-to-peer feedback among team members to promote a supportive environment.