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Management_Part 4

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CourteousPythagoras
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a group with a charter or reason for being.

team

a sense of belonging and inclusion that allows team members to satisfy their needs and objectives

cohesion

a situation in which a high level of group cohesiveness prevents disagreement, constructive criticism and full assessment of alternatives

groupthink

the tendency of certain members of a group to exert less effort on a task if they are in a group than when they work alone

social loafing

the behaviors needed to focus on the specified goals to be completed as a group or meeting achieves its purpose (e.g. goal-setting, decision-making and problem solving)

task-related roles

the behaviors that are needed in groups or meetings to focus on people and their relationships with one another – e.g. to support and encourage the contributions of members or to resolve disagreements

maintenance-related roles

the behaviors that disrupt team activities, weaken its cohesion and distract the team from its purpose

dysfunctional roles

five factors necessary for an effective work team: power, accountability, capability, direction, and transparency

work-team enablers

a plan that determines goals and objectives for a work team that are clearly linked to organizational goals and objectives

team performance plan

a group of employees that works semi-autonomously on recurring tasks

work team

Study Notes

Group Dynamics

  • A group has a charter or reason for being, providing a sense of belonging and inclusion that allows team members to satisfy their needs and objectives.

Negative Group Phenomenon

  • Groupthink: a situation where a high level of group cohesiveness prevents disagreement, constructive criticism, and full assessment of alternatives.

Social Loafing

  • The tendency of certain members of a group to exert less effort on a task if they are in a group than when they work alone.

Task-Oriented Behaviors

  • Focus on specified goals to be completed as a group or meeting, including goal-setting, decision-making, and problem-solving.

People-Oriented Behaviors

  • Focus on people and their relationships with one another, such as supporting and encouraging member contributions or resolving disagreements.

Counterproductive Behaviors

  • Behaviors that disrupt team activities, weaken team cohesion, and distract the team from its purpose.

Effective Work Team Factors

  • Five necessary factors for an effective work team: power, accountability, capability, direction, and transparency.

Work Team Planning

  • A plan that determines goals and objectives for a work team that are clearly linked to organizational goals and objectives.

Self-Directed Work Team

  • A group of employees that works semi-autonomously on recurring tasks.

This quiz will test your knowledge on groups with a clear charter or reason for existence, including their mission and vision statements.

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