Understanding Customer Requirements

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Questions and Answers

Which variable is commonly used for segmenting the market based on customers' behavior patterns?

  • Benefits
  • Loyalty
  • Reaction (correct)
  • Knowledge

In market segmentation, which variable focuses on how customers perceive and interpret information?

  • Brand Concept
  • Knowledge
  • Lifestyle
  • Perception (correct)

Which factor is considered in Behavioral Segmentation that involves the customer's attachment or commitment to a brand?

  • Knowledge
  • Benefits
  • Loyalty (correct)
  • Reaction

Which variable in market segmentation is concerned with customers' responses to a company's offerings?

<p>Reaction (A)</p> Signup and view all the answers

Among the listed variables, which one does not align with Behavioral Segmentation?

<p>Perception (A)</p> Signup and view all the answers

What is the primary variable considered in geographic segmentation for segmenting the market?

<p>Density (B)</p> Signup and view all the answers

Which variable is related to customer requirements and expectations rather than behavior in market segmentation?

<p>Benefits (A)</p> Signup and view all the answers

In demographic segmentation, which variable is commonly used to divide the market based on consumers' characteristics?

<p>Income (C)</p> Signup and view all the answers

Which method involves dividing the total market based on dominant ethnic groups?

<p>Demographic segmentation (C)</p> Signup and view all the answers

What is a key variable considered in demographic segmentation when segmenting the market based on consumers' age groups?

<p>Occupation (A)</p> Signup and view all the answers

Which method of segmentation involves dividing the market based on consumer behavior and preferences?

<p>Behavioral segmentation (B)</p> Signup and view all the answers

When segmenting the market based on income levels, which method of segmentation is primarily used?

<p>Demographic segmentation (C)</p> Signup and view all the answers

What is an example of a service requirement according to the text?

<p>Intangible product that the customer feels fulfilled with (A)</p> Signup and view all the answers

Which step is involved in determining market size based on the text?

<p>Estimating potential market (A)</p> Signup and view all the answers

How are customer requirements classified in the context of the text?

<p>Service and output requirements (C)</p> Signup and view all the answers

What does market size approximate in a specific market according to the text?

<p>Number of sellers and buyers (D)</p> Signup and view all the answers

In the context of customer requirements, what are characteristic specifications that a consumer expects called?

<p>Output requirements (B)</p> Signup and view all the answers

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