18 Questions
What is the purpose of control?
To ensure activities are completed as planned
Which of the following statements about controlling is true?
Controlling is a continuous process
Why is control important in an organization?
To ensure goals and plans are on target
When does the control process begin?
With the establishment of performance objectives
Which statement best describes the concept of controlling?
It focuses on future performance and corrective action if needed
What makes a controlling system integrated according to the text?
It is coordinated and integrated as a system
What is the purpose of feedforward control?
To prevent anticipated problems before they occur
Which type of control involves direct supervision and management by walking around?
Concurrent control
What is the main focus of operational control?
Concern with action or performance
Which form of control provides managers with information on their planning effectiveness?
Feedback control
What is the aim of feedback control?
Provide corrective action after a problem has occurred
Which type of control enhances employee motivation by providing information on performance?
Feedback control
What are the two types of standards mentioned in the text?
Output and Input Standards
What are the control criteria for measuring employee performance according to the text?
Satisfaction, Turnover, Absenteeism
How is the significance of variation from the standard determined?
Based on acceptable range and size/direction of variation
What action should be taken if a deviation from the standard is judged insignificant?
Do nothing
When taking corrective action to correct a problem, what should be done first according to the text?
Locate and correct the source of deviation
What is the purpose of revising the standard according to the text?
To uphold the validity of the standard
Explore the concept of control in management, including its process of monitoring activities, correcting deviations, and ensuring the accomplishment of organizational goals. Learn how controlling evaluates actual performance and takes corrective actions towards planned performance.
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