Understanding Business Processes
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Questions and Answers

What type of information system is primarily focused on supporting senior management in strategic decision-making?

  • Enterprise Applications
  • Decision-support Systems (DSS)
  • Management Information Systems (MIS)
  • Executive Support Systems (ESS) (correct)

    • Which system is specifically designed to help a firm manage its relationship with suppliers across the supply chain?

  • Supply Chain Management Systems (correct)
  • Enterprise Systems
  • Customer Relationship Management (CRM) Systems
  • Intranets

    • What is the primary function of Knowledge Management Systems within organizations?

  • Improving decision-making through analytics
  • Enhancing internal knowledge sharing (correct)
  • Optimizing customer relationships
  • Managing supplier networks

    • What distinguishes Intranets from Extranets in terms of network access?

    <p>Intranets are private corporate networks, while Extranets extend portions to outsiders.</p> Signup and view all the answers

    What is the main purpose of Enterprise Applications in an organization?

    <p>Coordinating multiple functions and business processes</p> Signup and view all the answers

    What best describes a business process?

    <p>A unique way an organization coordinates work, information, and knowledge</p> Signup and view all the answers

    How do managers benefit from paying attention to business processes?

    <p>By understanding how well the organization can execute its business</p> Signup and view all the answers

    What is the primary role of Information Systems in businesses?

    <p>To only automate parts of business processes</p> Signup and view all the answers

    In what way can business processes be considered assets for organizations?

    <p>By providing a unique way for organizations to coordinate work</p> Signup and view all the answers

    Which type of system is responsible for tracking daily routine transactions in a business?

    <p>Transaction processing systems (TPS)</p> Signup and view all the answers

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