Understanding Business Processes
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Questions and Answers

What type of information system is primarily focused on supporting senior management in strategic decision-making?

  • Enterprise Applications
  • Decision-support Systems (DSS)
  • Management Information Systems (MIS)
  • Executive Support Systems (ESS) (correct)

Which system is specifically designed to help a firm manage its relationship with suppliers across the supply chain?

  • Supply Chain Management Systems (correct)
  • Enterprise Systems
  • Customer Relationship Management (CRM) Systems
  • Intranets

What is the primary function of Knowledge Management Systems within organizations?

  • Improving decision-making through analytics
  • Enhancing internal knowledge sharing (correct)
  • Optimizing customer relationships
  • Managing supplier networks

What distinguishes Intranets from Extranets in terms of network access?

<p>Intranets are private corporate networks, while Extranets extend portions to outsiders. (B)</p> Signup and view all the answers

What is the main purpose of Enterprise Applications in an organization?

<p>Coordinating multiple functions and business processes (A)</p> Signup and view all the answers

What best describes a business process?

<p>A unique way an organization coordinates work, information, and knowledge (B)</p> Signup and view all the answers

How do managers benefit from paying attention to business processes?

<p>By understanding how well the organization can execute its business (B)</p> Signup and view all the answers

What is the primary role of Information Systems in businesses?

<p>To only automate parts of business processes (C)</p> Signup and view all the answers

In what way can business processes be considered assets for organizations?

<p>By providing a unique way for organizations to coordinate work (D)</p> Signup and view all the answers

Which type of system is responsible for tracking daily routine transactions in a business?

<p>Transaction processing systems (TPS) (B)</p> Signup and view all the answers
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