Types of Information Systems in Global E-Business
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Questions and Answers

What type of system supports operational level employees?

  • Management information systems
  • Transaction processing systems (correct)
  • Decision-support systems
  • Executive support systems

Which type of system supports managers in decision-making?

  • Executive support systems
  • Decision-support systems (correct)
  • Management information systems
  • Transaction processing systems

What are the four major applications of enterprise systems?

  • Supply chain management, customer relationship management, knowledge management (correct)
  • Inventory management, payroll, performance appraisal, production planning
  • Marketing, sales, finance, human resources
  • Executive support, decision-making, operational control, data analysis

In which type of system is data exchanged between different systems?

<p>Transaction processing systems (C)</p> Signup and view all the answers

Which type of system supports executives in strategic decision-making?

<p>Executive support systems (C)</p> Signup and view all the answers

What do enterprise applications automate?

<p>Processes that span multiple business functions and levels (D)</p> Signup and view all the answers

What is the primary focus of 'command and control' organizations?

<p>Exerting authority over lower-level employees (A)</p> Signup and view all the answers

Which of the following is NOT a category of collaborative software tools mentioned in the text?

<p>Content management systems (B)</p> Signup and view all the answers

What is one benefit of using videoconferencing technologies for collaboration?

<p>Improved communication among remote teams (B)</p> Signup and view all the answers

Which technology helps in synchronous collaboration where users can edit a document simultaneously?

<p>Wiki (C)</p> Signup and view all the answers

What is the purpose of a virtual meeting system like telepresence?

<p>Enhancing real-time collaboration among geographically dispersed teams (C)</p> Signup and view all the answers

How do social networking platforms contribute to collaboration and teamwork?

<p>By facilitating connections and knowledge sharing among employees (D)</p> Signup and view all the answers

How does information technology enhance business processes?

<p>By fostering innovation and improving performance (A)</p> Signup and view all the answers

Which department is responsible for assembling the product according to the text?

<p>Manufacturing and production (C)</p> Signup and view all the answers

What is the role of finance and accounting in business processes?

<p>Creating financial statements (B)</p> Signup and view all the answers

Which function involves fulfilling a customer order as depicted in the text?

<p>Sales, accounting, and manufacturing functions (B)</p> Signup and view all the answers

How are business processes described in the text?

<p>Workflows of material, information, knowledge (D)</p> Signup and view all the answers

What are examples of functional business processes?

<p>Manufacturing and production, sales and marketing, finance and accounting, human resources (C)</p> Signup and view all the answers

What is the main purpose of transaction processing systems?

<p>To perform and record daily routine transactions (D)</p> Signup and view all the answers

Which level do transaction processing systems primarily serve?

<p>Operational level (D)</p> Signup and view all the answers

What kind of information do Transaction Processing Systems provide to managers?

<p>Predefined, structured data for daily operations (A)</p> Signup and view all the answers

What are examples of transaction processing systems tasks?

<p>Monitoring status of operations (A)</p> Signup and view all the answers

What kind of transactions do Payroll TPS capture?

<p>Daily routine transactions (A)</p> Signup and view all the answers

What are the outputs of a Payroll TPS system?

<p>Online and hard-copy reports for management and employee paychecks (A)</p> Signup and view all the answers

What is the formal organizational unit responsible for information technology services within a business?

<p>Information systems department (C)</p> Signup and view all the answers

Who is often in charge of the information systems department within a business?

<p>Chief information officer (CIO) (B)</p> Signup and view all the answers

Which position is responsible for managing the security aspects of information systems within a business?

<p>Chief privacy officer (CPO) (C)</p> Signup and view all the answers

Who are the representatives of other departments for whom applications are developed?

<p>End users (C)</p> Signup and view all the answers

What does IT Governance involve?

<p>Decision rights and accountability (B)</p> Signup and view all the answers

Which position is NOT typically a senior position within the information systems department?

<p>Systems analysts (B)</p> Signup and view all the answers

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