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What does a modem do?
What does a modem do?
Which network architecture gives equal power to all computers within it?
Which network architecture gives equal power to all computers within it?
What is the primary purpose of a digital subscriber line?
What is the primary purpose of a digital subscriber line?
What does the term 'bandwidth' refer to?
What does the term 'bandwidth' refer to?
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What is the function of a virtual private network?
What is the function of a virtual private network?
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What does the term 'Hertz' measure?
What does the term 'Hertz' measure?
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What type of network encompasses a limited distance, usually within one or several buildings?
What type of network encompasses a limited distance, usually within one or several buildings?
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Which of the following describes a domain name?
Which of the following describes a domain name?
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What term describes a loosely coupled network of suppliers that are interdependent?
What term describes a loosely coupled network of suppliers that are interdependent?
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Which of the following best defines 'core competency'?
Which of the following best defines 'core competency'?
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What is the main purpose of 'benchmarking' in business processes?
What is the main purpose of 'benchmarking' in business processes?
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Which security measure is specifically designed to monitor network activity for intrusions?
Which security measure is specifically designed to monitor network activity for intrusions?
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What type of malware is designed to extort money from users by taking over their computer?
What type of malware is designed to extort money from users by taking over their computer?
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What is 'social engineering' primarily defined as?
What is 'social engineering' primarily defined as?
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Which act mandates that companies protect the accuracy and integrity of financial information?
Which act mandates that companies protect the accuracy and integrity of financial information?
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What does 'identity management' involve in a corporate context?
What does 'identity management' involve in a corporate context?
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Which type of attack involves overwhelming a network with numerous false requests?
Which type of attack involves overwhelming a network with numerous false requests?
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What is the purpose of a 'patch' in software management?
What is the purpose of a 'patch' in software management?
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Which authentication method uses physical traits to grant access?
Which authentication method uses physical traits to grant access?
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In the context of databases, what does 'data redundancy' refer to?
In the context of databases, what does 'data redundancy' refer to?
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What does the 'slippery slope rule' in ethics imply?
What does the 'slippery slope rule' in ethics imply?
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What is the primary purpose of a digital dashboard in an organization?
What is the primary purpose of a digital dashboard in an organization?
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How do enterprise applications differ from customer relationship management systems?
How do enterprise applications differ from customer relationship management systems?
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What is the primary role of a Chief Information Officer within an organization?
What is the primary role of a Chief Information Officer within an organization?
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What does supply chain management primarily aim to achieve?
What does supply chain management primarily aim to achieve?
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Which of the following defines disruptive technologies?
Which of the following defines disruptive technologies?
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What is the main focus of customer experience management?
What is the main focus of customer experience management?
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Which of the following best describes agency theory?
Which of the following best describes agency theory?
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What is the primary feature of mass customization?
What is the primary feature of mass customization?
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Which model highlights primary activities that add value to products/services?
Which model highlights primary activities that add value to products/services?
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In terms of organizational structure, what do routines refer to?
In terms of organizational structure, what do routines refer to?
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What is a key responsibility of a Chief Privacy Officer?
What is a key responsibility of a Chief Privacy Officer?
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Which of the following is a characteristic of electronic business?
Which of the following is a characteristic of electronic business?
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What is the main goal of IT governance?
What is the main goal of IT governance?
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Which term refers to the costs incurred when changing suppliers or systems?
Which term refers to the costs incurred when changing suppliers or systems?
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What is a digital firm characterized by?
What is a digital firm characterized by?
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What role does output play in an information system?
What role does output play in an information system?
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Which of the following best describes a business model?
Which of the following best describes a business model?
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What distinguishes management information systems (MIS) from other information systems?
What distinguishes management information systems (MIS) from other information systems?
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Which of the following best describes a transaction processing system (TPS)?
Which of the following best describes a transaction processing system (TPS)?
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What does feedback in an information system refer to?
What does feedback in an information system refer to?
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Which group is typically responsible for making long-range decisions in an organization?
Which group is typically responsible for making long-range decisions in an organization?
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What is the prime function of decision-support systems (DSS)?
What is the prime function of decision-support systems (DSS)?
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Which statement about information systems literacy is accurate?
Which statement about information systems literacy is accurate?
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What does organizational and management capital refer to?
What does organizational and management capital refer to?
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Which of the following represents a sociotechnical view of systems?
Which of the following represents a sociotechnical view of systems?
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What is the primary function of business intelligence applications?
What is the primary function of business intelligence applications?
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What does 'data management technology' involve?
What does 'data management technology' involve?
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Which system is specifically designed for strategic-level unstructured decision-making?
Which system is specifically designed for strategic-level unstructured decision-making?
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What is a key field in a database record?
What is a key field in a database record?
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Which term refers to the process of organizing large amounts of complex data into a relational database?
Which term refers to the process of organizing large amounts of complex data into a relational database?
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What is the main function of a Database Management System (DBMS)?
What is the main function of a Database Management System (DBMS)?
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In the context of databases, what does a foreign key allow users to do?
In the context of databases, what does a foreign key allow users to do?
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Which of the following describes a data lake?
Which of the following describes a data lake?
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What technology allows for the rapid processing of data by using a computer's main memory?
What technology allows for the rapid processing of data by using a computer's main memory?
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Which of the following best describes big data?
Which of the following best describes big data?
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What is the primary function of text mining?
What is the primary function of text mining?
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Which component is responsible for managing data flow within a network?
Which component is responsible for managing data flow within a network?
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What does online analytical processing (OLAP) primarily focus on?
What does online analytical processing (OLAP) primarily focus on?
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What purpose does a data quality audit serve within an information system?
What purpose does a data quality audit serve within an information system?
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Which term describes a database that is physically stored in multiple locations?
Which term describes a database that is physically stored in multiple locations?
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What is the function of a router in a network?
What is the function of a router in a network?
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Study Notes
Information Systems in Global Business Today
- Five changes in management information systems: IT innovations, new business models, e-commerce expansion, management changes
- Digital firm → significant business relationships with customers, suppliers and employees
- Business processes → set of logically related tasks and behaviours that organizations develop over time to produce specific business results
- Business model → how a company produces, delivers and sells a product/service to create wealth
- Information technology (IT) → hardware and software that a firm needs to use in order to achieve business objectives
- Information system → collects or retrieves, processes, stores, and distributes information to support decision-making, coordination, control, analysis, and visualization in an organization
- Data → raw facts representing occurring events in organizations or in the physical environment before they have been organized and arranged into a form that people can understand and use
- Input → captures or collects raw data from within the organization or from its external environment
- Processing → converts raw input into a meaningful form
- Output → transfers processed information to the people who will use it or to the activities it is required for
- Feedback → output that is returned to appropriate members of the organization to evaluate or correct the input stage
- Information systems literacy → broad-based understanding of information systems, including knowledge about organizations, individuals and using information systems as well as technical knowledge about computers
- Computer literacy → knowledge about information technology, focusing on understanding how computer-based technologies work
- Management information systems (MIS) → study of information systems with use in business and management
- Senior management → people occupying the top-most hierarchy who make long-range decisions
- Middle management → people in the middle who carry out plans and goals of senior management
- Operational management → people who monitor daily activities of the organization
- Knowledge workers → people who design products/services and create knowledge for the organization
- Data workers → people who organize paperwork
- Production or service workers → people who produce the products or services
Global E-Business and Collaboration
- Transaction Processing Systems (TPS) → computerized systems that perform and record daily routine transactions necessary to conduct business; serve organizational operational level
- Business intelligence → applications & technologies to help users make better business decisions
- Management information systems → specific category of information system that provides reports on organizational performance to help middle management monitor and control the business
- Decision-support systems (DSS) → information systems at the management level that combine data and sophisticated analytical models or data analysis tools to support semistructured and unstructured decision-making
Executive Support Systems and Enterprise Applications
- Executive support systems (ESS) → information systems at the organizational strategic level designed to address unstructured decision-making through advanced graphics and communications
- Portal → web interface for presenting integrated, personalized content from a variety of sources
- Digital dashboard → displays firm's key performance indicators as graphs/charts to show critical measurements for executive decisions
- Enterprise applications → systems that coordinate activities, decisions, and knowledge across many functions, levels and business units in a firm
- Customer relationship management systems → track all customer interactions to optimize revenue, profitability, and customer satisfaction.
- Supply chain management → information systems automating flow of information between a firm and its suppliers to optimize planning, sourcing, manufacturing and delivery of products/services
- Interorganizational systems → link a company to customers, distributors, or suppliers
- Customer relationship management → business & technology discipline that uses information systems to coordinate interactions with customers in sales, marketing, and service
Ethical and Social Issues in Information Systems
- Profiling → use of computers to create detailed information dossiers on individuals.
- Nonobvious relationships awareness → technology that finds connections between data.
- Due process → features in law-governed societies where laws are known and understood, and processes exist to follow
- Immanuel Kant's categorical imperative → actions should be universally applicable and consistent, not resulting in harm
- Slippery slope rule → actions that should not be repeated should not be performed at all.
- Risk aversion principle → taking actions that produce minimum possible harm.
- Ethical no-free-lunch rule → no process or object is free from ownership requirements
- Fair information practices → set of principles for controlling how information about individuals is collected and used.
- General Data Protection Regulation → updates and unites data privacy laws across the European Union, expanding privacy rights.
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Description
This quiz explores key concepts related to management information systems, including IT innovations and business models. Learn how digital firms leverage technology to enhance relationships with customers and improve business processes. Test your understanding of how information systems and data support decision-making in modern organizations.
