Two-Factor Theory Quiz

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What is the primary distinction between motivation factors and hygiene factors in the Two-Factor Theory?

Motivation factors are influenced by external rewards, while hygiene factors pertain to personal growth.

Motivation factors enhance job satisfaction, while hygiene factors prevent dissatisfaction. (correct)

Motivation factors are non-essential, while hygiene factors are essential.

Motivation factors are linked to pay, whereas hygiene factors relate to job responsibilities.

Which of the following is NOT classified as a hygiene factor in Herzberg's Two-Factor Theory?

Recognition (correct)

Working conditions

Pay and security

Company policies

What role do hygiene factors play in employee motivation according to the Two-Factor Theory?

They must be addressed to prevent employee dissatisfaction. (correct)

They are derived from personal traits of employees.

They can lead to higher job achievement.

They are more crucial than motivation factors.

According to the Two-Factor Theory, how can organizations enhance employee motivation?

Through job enrichment and redesign to increase motivational factors. Signup and view all the answers

What criticism is leveled against Herzberg's Two-Factor Theory?

Its interview findings are subject to various interpretations. Signup and view all the answers

What is a possible reason Herzberg's Two-Factor Theory continues to be studied despite its criticisms?

It presents a simple dichotomy that is easy for students to understand. Signup and view all the answers

Which of the following factors is considered a motivation factor in the Two-Factor Theory?

The work itself Signup and view all the answers

In the Two-Factor Theory, what is viewed as essential for motivating employees?

Ensuring all hygiene factors are met first. Signup and view all the answers

What does valence indicate in expectancy theory?

The attractiveness or value of an outcome to an individual Signup and view all the answers

Which of the following outcomes would have a positive valence?

An outcome that is appealing and beneficial to the individual Signup and view all the answers

According to the Porter-Lawler extension, high performance leads to what?

Equitable rewards and high satisfaction Signup and view all the answers

What does Expectancy Theory suggest about motivation?

It depends on individual desires and the perceived likelihood of achieving them. Signup and view all the answers

What differentiates extrinsic rewards from intrinsic rewards?

Extrinsic rewards are set and awarded by external parties. Signup and view all the answers

In the context of Expectancy Theory, what does 'valence' refer to?

The value of outcomes to employees. Signup and view all the answers

If an individual experiences equity in performance and rewards, what is likely to occur?

Greater overall satisfaction Signup and view all the answers

What does 'effort-to-performance expectancy' represent in Expectancy Theory?

The individual's belief that effort will result in a high level of performance. Signup and view all the answers

What is true about outcomes with zero valences?

They neither attract nor repel the individual. Signup and view all the answers

According to expectancy theory, what is an effect of high performance?

Potential for receiving external rewards Signup and view all the answers

Which statement about 'performance-to-outcome expectancy' is accurate?

It assesses the probability that performance leads to specific outcomes. Signup and view all the answers

What can be considered intrinsic rewards?

A sense of achievement or personal fulfillment Signup and view all the answers

What is a key assumption of Expectancy Theory?

Behavior is influenced by both personal and environmental forces. Signup and view all the answers

Which outcome is considered part of the Expectancy Model of Motivation?

Motivation affects performance, leading to valued outcomes. Signup and view all the answers

How do personal needs and goals affect decision-making in Expectancy Theory?

They determine the behavior alternatives a person considers. Signup and view all the answers

What role does ability play in the Expectancy Model of Motivation?

It combines with effort and environmental factors to influence performance. Signup and view all the answers

What is the primary goal of empowerment in the workplace?

To enable workers to set their own work goals Signup and view all the answers

Which alternative work arrangement allows for employees to work from home?

Telecommuting Signup and view all the answers

What does a compressed work schedule typically allow employees to do?

Work a full 40-hour week in fewer than five days Signup and view all the answers

Participation in decision-making generally includes which of the following areas?

Deciding on administrative matters Signup and view all the answers

Which of the following is NOT a form of alternative work arrangement mentioned?

Remote work Signup and view all the answers

What is a key characteristic of flexible work schedules?

Employees can choose their working hours within limits Signup and view all the answers

Which of the following describes job sharing?

Two employees sharing one job role Signup and view all the answers

What is an example of a 'nine-eighty' work schedule?

Working 80 hours over 9 days followed by 1 day off Signup and view all the answers

What typically motivates employees to work harder in a reward system?

Rewards based on performance Signup and view all the answers

Which of the following best describes a piece-rate incentive plan?

Employees are paid based on the number of units they produce Signup and view all the answers

What type of reward system is designed to give employees immediate recognition for their efforts?

Nonmonetary incentives such as days off Signup and view all the answers

How does employee satisfaction with rewards affect overall job satisfaction?

It is influenced by both intrinsic and extrinsic rewards Signup and view all the answers

Which of the following scenarios represents an individual merit reward system?

An individual employee is rewarded for unique contributions to a project Signup and view all the answers

Which statement correctly describes sales commission plans?

Employees receive compensation based on customer sales Signup and view all the answers

What is a common misconception about the rewards given to employees?

All rewards lead to increased employee performance Signup and view all the answers

Which type of reward system focuses on collective employee performance?

Group and team incentive rewards Signup and view all the answers