Two-Factor Theory Quiz

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Questions and Answers

What is the primary distinction between motivation factors and hygiene factors in the Two-Factor Theory?

  • Motivation factors are influenced by external rewards, while hygiene factors pertain to personal growth.
  • Motivation factors enhance job satisfaction, while hygiene factors prevent dissatisfaction. (correct)
  • Motivation factors are non-essential, while hygiene factors are essential.
  • Motivation factors are linked to pay, whereas hygiene factors relate to job responsibilities.

Which of the following is NOT classified as a hygiene factor in Herzberg's Two-Factor Theory?

  • Recognition (correct)
  • Working conditions
  • Pay and security
  • Company policies

What role do hygiene factors play in employee motivation according to the Two-Factor Theory?

  • They must be addressed to prevent employee dissatisfaction. (correct)
  • They are derived from personal traits of employees.
  • They can lead to higher job achievement.
  • They are more crucial than motivation factors.

According to the Two-Factor Theory, how can organizations enhance employee motivation?

<p>Through job enrichment and redesign to increase motivational factors. (A)</p> Signup and view all the answers

What criticism is leveled against Herzberg's Two-Factor Theory?

<p>Its interview findings are subject to various interpretations. (D)</p> Signup and view all the answers

What is a possible reason Herzberg's Two-Factor Theory continues to be studied despite its criticisms?

<p>It presents a simple dichotomy that is easy for students to understand. (A)</p> Signup and view all the answers

Which of the following factors is considered a motivation factor in the Two-Factor Theory?

<p>The work itself (B)</p> Signup and view all the answers

In the Two-Factor Theory, what is viewed as essential for motivating employees?

<p>Ensuring all hygiene factors are met first. (D)</p> Signup and view all the answers

What does valence indicate in expectancy theory?

<p>The attractiveness or value of an outcome to an individual (B)</p> Signup and view all the answers

Which of the following outcomes would have a positive valence?

<p>An outcome that is appealing and beneficial to the individual (B)</p> Signup and view all the answers

According to the Porter-Lawler extension, high performance leads to what?

<p>Equitable rewards and high satisfaction (D)</p> Signup and view all the answers

What does Expectancy Theory suggest about motivation?

<p>It depends on individual desires and the perceived likelihood of achieving them. (D)</p> Signup and view all the answers

What differentiates extrinsic rewards from intrinsic rewards?

<p>Extrinsic rewards are set and awarded by external parties. (D)</p> Signup and view all the answers

In the context of Expectancy Theory, what does 'valence' refer to?

<p>The value of outcomes to employees. (D)</p> Signup and view all the answers

If an individual experiences equity in performance and rewards, what is likely to occur?

<p>Greater overall satisfaction (B)</p> Signup and view all the answers

What does 'effort-to-performance expectancy' represent in Expectancy Theory?

<p>The individual's belief that effort will result in a high level of performance. (A)</p> Signup and view all the answers

What is true about outcomes with zero valences?

<p>They neither attract nor repel the individual. (A)</p> Signup and view all the answers

According to expectancy theory, what is an effect of high performance?

<p>Potential for receiving external rewards (A)</p> Signup and view all the answers

Which statement about 'performance-to-outcome expectancy' is accurate?

<p>It assesses the probability that performance leads to specific outcomes. (A)</p> Signup and view all the answers

What can be considered intrinsic rewards?

<p>A sense of achievement or personal fulfillment (B)</p> Signup and view all the answers

What is a key assumption of Expectancy Theory?

<p>Behavior is influenced by both personal and environmental forces. (D)</p> Signup and view all the answers

Which outcome is considered part of the Expectancy Model of Motivation?

<p>Motivation affects performance, leading to valued outcomes. (A)</p> Signup and view all the answers

How do personal needs and goals affect decision-making in Expectancy Theory?

<p>They determine the behavior alternatives a person considers. (B)</p> Signup and view all the answers

What role does ability play in the Expectancy Model of Motivation?

<p>It combines with effort and environmental factors to influence performance. (D)</p> Signup and view all the answers

What is the primary goal of empowerment in the workplace?

<p>To enable workers to set their own work goals (B)</p> Signup and view all the answers

Which alternative work arrangement allows for employees to work from home?

<p>Telecommuting (C)</p> Signup and view all the answers

What does a compressed work schedule typically allow employees to do?

<p>Work a full 40-hour week in fewer than five days (A)</p> Signup and view all the answers

Participation in decision-making generally includes which of the following areas?

<p>Deciding on administrative matters (B)</p> Signup and view all the answers

Which of the following is NOT a form of alternative work arrangement mentioned?

<p>Remote work (A)</p> Signup and view all the answers

What is a key characteristic of flexible work schedules?

<p>Employees can choose their working hours within limits (B)</p> Signup and view all the answers

Which of the following describes job sharing?

<p>Two employees sharing one job role (D)</p> Signup and view all the answers

What is an example of a 'nine-eighty' work schedule?

<p>Working 80 hours over 9 days followed by 1 day off (C)</p> Signup and view all the answers

What typically motivates employees to work harder in a reward system?

<p>Rewards based on performance (B)</p> Signup and view all the answers

Which of the following best describes a piece-rate incentive plan?

<p>Employees are paid based on the number of units they produce (A)</p> Signup and view all the answers

What type of reward system is designed to give employees immediate recognition for their efforts?

<p>Nonmonetary incentives such as days off (C)</p> Signup and view all the answers

How does employee satisfaction with rewards affect overall job satisfaction?

<p>It is influenced by both intrinsic and extrinsic rewards (B)</p> Signup and view all the answers

Which of the following scenarios represents an individual merit reward system?

<p>An individual employee is rewarded for unique contributions to a project (B)</p> Signup and view all the answers

Which statement correctly describes sales commission plans?

<p>Employees receive compensation based on customer sales (B)</p> Signup and view all the answers

What is a common misconception about the rewards given to employees?

<p>All rewards lead to increased employee performance (D)</p> Signup and view all the answers

Which type of reward system focuses on collective employee performance?

<p>Group and team incentive rewards (B)</p> Signup and view all the answers

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