Two-Factor Theory Quiz
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Questions and Answers

What is the primary distinction between motivation factors and hygiene factors in the Two-Factor Theory?

  • Motivation factors are influenced by external rewards, while hygiene factors pertain to personal growth.
  • Motivation factors enhance job satisfaction, while hygiene factors prevent dissatisfaction. (correct)
  • Motivation factors are non-essential, while hygiene factors are essential.
  • Motivation factors are linked to pay, whereas hygiene factors relate to job responsibilities.

    • Which of the following is NOT classified as a hygiene factor in Herzberg's Two-Factor Theory?

  • Recognition (correct)
  • Working conditions
  • Pay and security
  • Company policies

    • What role do hygiene factors play in employee motivation according to the Two-Factor Theory?

  • They must be addressed to prevent employee dissatisfaction. (correct)
  • They are derived from personal traits of employees.
  • They can lead to higher job achievement.
  • They are more crucial than motivation factors.

    • According to the Two-Factor Theory, how can organizations enhance employee motivation?

    <p>Through job enrichment and redesign to increase motivational factors.</p> Signup and view all the answers

    What criticism is leveled against Herzberg's Two-Factor Theory?

    <p>Its interview findings are subject to various interpretations.</p> Signup and view all the answers

    What is a possible reason Herzberg's Two-Factor Theory continues to be studied despite its criticisms?

    <p>It presents a simple dichotomy that is easy for students to understand.</p> Signup and view all the answers

    Which of the following factors is considered a motivation factor in the Two-Factor Theory?

    <p>The work itself</p> Signup and view all the answers

    In the Two-Factor Theory, what is viewed as essential for motivating employees?

    <p>Ensuring all hygiene factors are met first.</p> Signup and view all the answers

    What does valence indicate in expectancy theory?

    <p>The attractiveness or value of an outcome to an individual</p> Signup and view all the answers

    Which of the following outcomes would have a positive valence?

    <p>An outcome that is appealing and beneficial to the individual</p> Signup and view all the answers

    According to the Porter-Lawler extension, high performance leads to what?

    <p>Equitable rewards and high satisfaction</p> Signup and view all the answers

    What does Expectancy Theory suggest about motivation?

    <p>It depends on individual desires and the perceived likelihood of achieving them.</p> Signup and view all the answers

    What differentiates extrinsic rewards from intrinsic rewards?

    <p>Extrinsic rewards are set and awarded by external parties.</p> Signup and view all the answers

    In the context of Expectancy Theory, what does 'valence' refer to?

    <p>The value of outcomes to employees.</p> Signup and view all the answers

    If an individual experiences equity in performance and rewards, what is likely to occur?

    <p>Greater overall satisfaction</p> Signup and view all the answers

    What does 'effort-to-performance expectancy' represent in Expectancy Theory?

    <p>The individual's belief that effort will result in a high level of performance.</p> Signup and view all the answers

    What is true about outcomes with zero valences?

    <p>They neither attract nor repel the individual.</p> Signup and view all the answers

    According to expectancy theory, what is an effect of high performance?

    <p>Potential for receiving external rewards</p> Signup and view all the answers

    Which statement about 'performance-to-outcome expectancy' is accurate?

    <p>It assesses the probability that performance leads to specific outcomes.</p> Signup and view all the answers

    What can be considered intrinsic rewards?

    <p>A sense of achievement or personal fulfillment</p> Signup and view all the answers

    What is a key assumption of Expectancy Theory?

    <p>Behavior is influenced by both personal and environmental forces.</p> Signup and view all the answers

    Which outcome is considered part of the Expectancy Model of Motivation?

    <p>Motivation affects performance, leading to valued outcomes.</p> Signup and view all the answers

    How do personal needs and goals affect decision-making in Expectancy Theory?

    <p>They determine the behavior alternatives a person considers.</p> Signup and view all the answers

    What role does ability play in the Expectancy Model of Motivation?

    <p>It combines with effort and environmental factors to influence performance.</p> Signup and view all the answers

    What is the primary goal of empowerment in the workplace?

    <p>To enable workers to set their own work goals</p> Signup and view all the answers

    Which alternative work arrangement allows for employees to work from home?

    <p>Telecommuting</p> Signup and view all the answers

    What does a compressed work schedule typically allow employees to do?

    <p>Work a full 40-hour week in fewer than five days</p> Signup and view all the answers

    Participation in decision-making generally includes which of the following areas?

    <p>Deciding on administrative matters</p> Signup and view all the answers

    Which of the following is NOT a form of alternative work arrangement mentioned?

    <p>Remote work</p> Signup and view all the answers

    What is a key characteristic of flexible work schedules?

    <p>Employees can choose their working hours within limits</p> Signup and view all the answers

    Which of the following describes job sharing?

    <p>Two employees sharing one job role</p> Signup and view all the answers

    What is an example of a 'nine-eighty' work schedule?

    <p>Working 80 hours over 9 days followed by 1 day off</p> Signup and view all the answers

    What typically motivates employees to work harder in a reward system?

    <p>Rewards based on performance</p> Signup and view all the answers

    Which of the following best describes a piece-rate incentive plan?

    <p>Employees are paid based on the number of units they produce</p> Signup and view all the answers

    What type of reward system is designed to give employees immediate recognition for their efforts?

    <p>Nonmonetary incentives such as days off</p> Signup and view all the answers

    How does employee satisfaction with rewards affect overall job satisfaction?

    <p>It is influenced by both intrinsic and extrinsic rewards</p> Signup and view all the answers

    Which of the following scenarios represents an individual merit reward system?

    <p>An individual employee is rewarded for unique contributions to a project</p> Signup and view all the answers

    Which statement correctly describes sales commission plans?

    <p>Employees receive compensation based on customer sales</p> Signup and view all the answers

    What is a common misconception about the rewards given to employees?

    <p>All rewards lead to increased employee performance</p> Signup and view all the answers

    Which type of reward system focuses on collective employee performance?

    <p>Group and team incentive rewards</p> Signup and view all the answers

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