Tulsa Fire Department - Emergency Response to Residential Fire Alarms

Questions and Answers

What action is primarily taken if a residential fire alarm is activated and the occupant is not home?

Perform a 360° survey of the house and check with neighbors. (correct)

Force entry into the house to investigate.

Wait for the occupant to return before taking any action.

Immediately report a false alarm on the radio.

When responding to a business fire alarm, what must be verified by the FAO?

The alarm was activated by a fire.

The building is equipped with sprinklers.

The property representative is present on scene. (correct)

There are no alarms in the past week.

What is the protocol if a TFD company is on scene for 20 minutes without a property representative arriving at a business fire alarm?

Return to service. (correct)

Proceed to investigate the building.

Report the situation on the radio.

Request the fire department chief to assess the situation.

What distinguishes a repeat alarm from a regular alarm situation?

Three or more false alarms or inadvertent activations in three days. Signup and view all the answers

What should TFD do when responding to a building with a water flow alarm?

Remain on scene until a property representative arrives if there are no indicators. Signup and view all the answers

Is it necessary for TFD to report a 'false alarm' on the radio when responding to alarms?

No, it is not necessary to report a false alarm. Signup and view all the answers

What initial action should a TFD crew take upon arrival to a residential fire alarm?

Perform a 360° survey and smell for any signs of smoke. Signup and view all the answers

Which of the following is NOT part of the actions to be taken for residential fire alarms?

Report to incident command after assessing the situation. Signup and view all the answers

What is the main criterion for the Tulsa Fire Department to respond with lights and sirens?

A true emergency has been determined to exist. Signup and view all the answers

Which of the following call types is categorized as a non-emergency response?

Assist citizen Signup and view all the answers

Who has the ultimate authority to determine if a call warrants an emergency or non-emergency response?

The fire company officers Signup and view all the answers

In what situation will the TFD respond to unlock a vehicle door?

Only if it has been determined an emergency exists. Signup and view all the answers

What must occur if the responding fire company determines that no emergency exists after responding?

They should refer the responsible person to the Yellow Pages. Signup and view all the answers

Which of the following is true regarding the assignment for an animal locked in a car situation?

Only one company will respond without lights and sirens. Signup and view all the answers

What action may the Incident Commander take if multiple resources are already committed to an assignment?

Downgrade the response of later arriving companies if warranted. Signup and view all the answers

Which of the following call types has been noted as requiring emergency response?

Assist w/Lifting w/Injury Signup and view all the answers

What should a company officer do if they decide to break a window instead of unlocking a vehicle?

Choose a different window and inform the owner of potential damages. Signup and view all the answers

When assisting TPD, which of the following actions is NOT permitted?

Loaning hoselines to TPD for crowd control. Signup and view all the answers

In what situation should law enforcement always be requested?

When a fire company breaks a window without the owner present. Signup and view all the answers

What must TFD officers maintain during emergencies involving irate citizens?

Constant situational awareness. Signup and view all the answers

What is a primary consideration for TFD officers when assisting citizens on the road?

Providing traffic safety similar to MVC responses. Signup and view all the answers

What type of glass should the company officer avoid breaking if possible?

Wing windows. Signup and view all the answers

What action can be taken to assist stranded motorists according to TFD policy?

Pushing a stalled vehicle off the road to safety. Signup and view all the answers

Which factor should NOT influence the company officer's decision to assist in an emergency situation?

The presence of the vehicle owner. Signup and view all the answers

What is the recommended flow rate for oxygen when using a large canine mask?

5-7 lpm Signup and view all the answers

Which action should be taken immediately after using a pet recovery O2 mask?

Clean the mask with mild soap and water Signup and view all the answers

In cases of treating injured animals, which of the following is most crucial?

Controlling bleeding and maintaining body temperature Signup and view all the answers

What should be done to prepare for potential animal reactions during treatment?

Be prepared for sudden reactions due to stress Signup and view all the answers

Where can pet recovery O2 masks be found?

On the district chief vehicle Signup and view all the answers

Which of the following is NOT part of the procedure for using a pet recovery mask?

Check for any visible injuries before applying the mask Signup and view all the answers

What is considered an 'animal' according to the guidelines?

Any living creature except humans, including mammals, birds, reptiles, fish, and amphibians Signup and view all the answers

During what hours can the animal shelter be accessed for dropping off abandoned animals?

08:00 - 18:00 hrs Monday through Saturday Signup and view all the answers

What kind of emergencies will Animal Control Officers respond to?

Animal cruelty, animal bites, and livestock on the roadway Signup and view all the answers

How should a TFD unit request an ACO for an after-hours situation?

Request directly through the FAO without TPD involvement Signup and view all the answers

What specific situation might justify calling an ACO for assistance?

An animal that is aggressively charging people Signup and view all the answers

Which of the following statements is true regarding ACOs and dead animals?

ACOs do not pick up dead animals Signup and view all the answers

What is the expected response time when requesting an ACO after hours?

30 - 45 minutes Signup and view all the answers

At which times are Animal Control Officers on duty?

From 09:00 to 17:30 hrs Monday through Friday Signup and view all the answers

Study Notes

Section 300 - Strategic and Tactical Considerations

300.7 Response to Fire Alarm System Activation

TFD responds to residential fire alarms in non-emergency mode unless there are indications of a fire.
- If the occupant is not home and cannot be contacted, consider:
  - Checking with neighbors who may have a key.
  - Performing a 360° survey of the house to inspect windows and doors.
  - Not forcing entry to investigate if no indicators are present.
TFD responds to business fire alarms by verifying a property representative is on scene.
- If no representative is present, request one from the alarm company and include this information in the second dispatch.
- Perform a 360° survey of the building if no representative is present.
When responding to a building with a water flow alarm or multiple trips on the alarm panel, survey the inside of the building.
If a company repeatedly responds to alarm system activations in a structure, the company officer will request a code enforcement officer to address the situation.
Elevator use guidelines for business fire alarms can be found in EOG 300.2.3.5.6.

300.8 Public Service/Community Considerations

300.8.1 Non-Emergency Response Policy

TFD responds without lights and sirens, obeying all traffic laws, when it has been determined that a true emergency does not exist.
The FAO has an index of call types that have been coded as non-emergency responses.
Officers have the authority to determine if a call warrants an emergency or non-emergency response based on available information.

300.8.2 Access Into Locked Vehicles (Rescue)

TFD will only attempt to unlock a vehicle door if an emergency exists, such as a situation that will likely result in significant property damage, serious injury, or death.
The company officer may attempt to unlock a vehicle door or break a side window glass if an emergency exists.
Avoid breaking the wing window as it usually costs more to replace.
Inform the owner or operator that the fire department will not be liable for damage to the vehicle door, door locks, window operators, or windows.
Request law enforcement if a fire company unlocks or breaks a window glass in the absence of a property owner or vehicle operator.

300.8.3 Assist TPD

TFD may assist TPD with forcible entry, access to upper levels, and ventilation, but not at the risk of firefighter health and safety.
Loan equipment to TPD or show them how to use it in a safe area, rather than allowing them to use it in a hazardous area.
Do not apply water to groups of irate/disturbed citizens, nor loan hoses for such purposes.
Maintain situational awareness and do not allow TFD members to work in the "danger" or "kill" zone.

300.8.4 Assist Citizen/Motorist Assist

TFD units will assist citizens and stranded motorists to the extent they are capable.
Often, assistance only requires pushing a car out of an intersection to a safe location, changing a flat tire, or taking a citizen to a phone.
Provide traffic safety in the same manner as for an MVC on the same road.

300.8.5 Responding to Incidents Involving Animals

Definition: An animal is any living creature, except human beings, and includes mammals, birds, reptiles, fish, and amphibians.
Information relating to animals within the City of Tulsa can be found in Title 2 of the Municipal Ordinances.

300.8.5.1 Animal Control Officer Response

The animal shelter is available from 08:00 - 18:00 hrs. Monday through Saturday for abandoned animal drop-off.
TFD units may call for Animal Control directly by request through the FAO.
Animal Control Officers (ACOs) are on duty from 09:00 to 17:30 hrs. Monday through Friday and respond to:
- Animal cruelty
- Animal bites
- Livestock on the roadway
- Injured animals
- Animals preventing safe passage of the public

300.8.5.2 Care and Treatment of Injured Animals

Approach injured animals with caution and wear appropriate protective clothing.
Treat animals similarly to human patients, controlling bleeding and maintaining body temperature.
Use Pet Recovery 02 Masks to provide supplemental oxygen to rescued animals.
- Connect 02 tubing to the oxygen supply
- Seal the mask over the animal's mouth and nose
- Set an appropriate flow rate for the animal (1-7 lpm)
Reuse Pet Recovery 02 Masks by cleaning with mild soap and water, and drying after use.

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Learn about the Tulsa Fire Department's guidelines for responding to residential fire alarms, including procedures for when the occupant is not home. Test your knowledge of emergency operating procedures!