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Questions and Answers
Which group of employees is the survey intended for?
Which group of employees is the survey intended for?
- Customer service staff of the bank
- Marketing staff of the bank
- Card and operations staff of the bank (correct)
- IT staff of the bank
What is the purpose of the survey?
What is the purpose of the survey?
- To evaluate customer satisfaction
- To assess the performance of the bank's branches
- To identify training needs for the bank's card and operations staff (correct)
- To gather feedback on the bank's products and services
Who is responsible for conducting the survey?
Who is responsible for conducting the survey?
- The bank's CEO
- The IT department
- The HR department (correct)
- The marketing department
Which is the deadline for completing the survey?
Which is the deadline for completing the survey?
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What is the purpose of completing the survey?
What is the purpose of completing the survey?
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How should the survey be completed?
How should the survey be completed?
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Can the survey be completed in multiple sessions?
Can the survey be completed in multiple sessions?
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Who will benefit from the survey responses?
Who will benefit from the survey responses?
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