Training Needs Survey for Bank Card and Operations Staff
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Questions and Answers

Which group of employees is the survey intended for?

  • Customer service staff of the bank
  • Marketing staff of the bank
  • Card and operations staff of the bank (correct)
  • IT staff of the bank

    • What is the purpose of the survey?

  • To evaluate customer satisfaction
  • To assess the performance of the bank's branches
  • To identify training needs for the bank's card and operations staff (correct)
  • To gather feedback on the bank's products and services

    • Who is responsible for conducting the survey?

  • The bank's CEO
  • The IT department
  • The HR department (correct)
  • The marketing department

    • Which is the deadline for completing the survey?

    <p>September 30th</p> Signup and view all the answers

    What is the purpose of completing the survey?

    <p>To create an organizational development plan</p> Signup and view all the answers

    How should the survey be completed?

    <p>Accurately and honestly</p> Signup and view all the answers

    Can the survey be completed in multiple sessions?

    <p>Yes, it is okay to complete part of the survey and finish later</p> Signup and view all the answers

    Who will benefit from the survey responses?

    <p>The HR Team</p> Signup and view all the answers

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