Training Needs Survey for Bank Card and Operations Staff
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Questions and Answers

Which group of employees is the survey intended for?

  • Customer service staff of the bank
  • Marketing staff of the bank
  • Card and operations staff of the bank (correct)
  • IT staff of the bank

What is the purpose of the survey?

  • To evaluate customer satisfaction
  • To assess the performance of the bank's branches
  • To identify training needs for the bank's card and operations staff (correct)
  • To gather feedback on the bank's products and services

Who is responsible for conducting the survey?

  • The bank's CEO
  • The IT department
  • The HR department (correct)
  • The marketing department

Which is the deadline for completing the survey?

<p>September 30th (A)</p> Signup and view all the answers

What is the purpose of completing the survey?

<p>To create an organizational development plan (D)</p> Signup and view all the answers

How should the survey be completed?

<p>Accurately and honestly (C)</p> Signup and view all the answers

Can the survey be completed in multiple sessions?

<p>Yes, it is okay to complete part of the survey and finish later (D)</p> Signup and view all the answers

Who will benefit from the survey responses?

<p>The HR Team (A)</p> Signup and view all the answers

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