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Training Needs Analysis and Performance Assessment

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Training Needs Analysis and Performance Assessment

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Questions and Answers

What is the purpose of the competency model mentioned in the text?

To implement the training program

To evaluate job performance of current employees

To consolidate an overview of the competencies needed for a job (correct)

To analyze the training needs of underperforming employees

What is the first step in performance analysis according to the text?

Verifying performance deficiency and comparing actual performance to expected performance (correct)

Identifying training needs using specialized software

Comparing job-related performance data

Assessing current employees' training needs

What type of problems are associated with 'can't-do' problems as mentioned in the text?

Obstacles in the system such as lack of tools or supplies

Inadequate training and skills to do the job (correct)

Errors in performance appraisal data

Lack of motivation or willingness to perform well

What is included in designing the training program according to the text?

Planning the overall training program including training objectives Signup and view all the answers

What does the OJT Training Method involve as described in the text?

Implementing coaching or understudy by an experienced worker or supervisor Signup and view all the answers

What is task analysis in the context of training needs?

A detailed study of the job to determine specific skills required Signup and view all the answers

What is performance analysis primarily focused on?

Verifying performance deficiencies and determining corrective actions Signup and view all the answers

How does strategic training needs differ from current training needs?

Strategic training is focused on future jobs/succession planning, while current training aims to improve current performance Signup and view all the answers

What is the goal of talent management in the context of training needs?

Goal-oriented and integrated process of planning for, recruiting, selecting, developing, and compensating employees Signup and view all the answers

How do employers use competency models in the context of training needs?

To help compile and summarize job's training needs Signup and view all the answers

Study Notes

Competency Model

Identifies and describes the skills, knowledge, and behaviors required for successful job performance

Performance Analysis

First step: Identify the problem or opportunity for improvement
Focused on identifying and closing the gap between current and desired performance

Types of Problems

'Can't-do' problems: associated with a lack of knowledge, skills, or abilities
'Won't-do' problems: associated with motivational or attitudes issues

Designing Training Programs

Involves setting learning objectives, selecting training methods, and choosing a training site

OJT Training Method

On-the-Job Training: involves training employees while they perform their job tasks

Task Analysis

Identifies the specific skills and knowledge required to perform a job task

Performance Analysis Focus

Primarily focused on closing the gap between current and desired performance

Strategic vs. Current Training Needs

Strategic training needs: focus on future organizational goals and objectives
Current training needs: focus on present job requirements and performance gaps

Talent Management

Goal: to ensure that the organization has the right people with the right skills in the right roles

Competency Models in Training Needs

Employers use competency models to identify the skills and knowledge required for successful job performance

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Description

Learn about task analysis to assess new employees' training needs and performance analysis to evaluate current employees' training requirements. Understand the process of identifying performance deficiencies and determining suitable corrective measures.