Questions and Answers
What does the Training department review before making commitments to customers?
Availability of personnel, material, classes, and required services
When can courses be set up on short notice?
After coordination between Training Scheduling and the concerned department
How can customers modify the course duration or content to fit their special needs?
By utilizing the Courseware Design & Development Form (PSAA/AQA/F31)
What should the instructor use to record attendance during training?
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What type of course is conducted to meet the primary training and licensing needed for all trainees?
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Which course is offered to meet re-licensing requirements?
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When should the department manager ensure that the course certificate is sent to the customer?
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What type of training is for operational staff who have previously achieved competence but no longer demonstrate the required competence?
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What does an awareness course cover?
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