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MST Department Training Processes

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Questions and Answers

What is the first step in the Training and Qualification process according to the text?

Coordinating with training scheduling to set up courses on short notice

Preparing the quarter training schedule

Setting training plans and instructors’ assignments (correct)

Reviewing training plans/schedule against availability of personnel, material, classes, and required services

What must be ensured before approving customers’ training requests?

Coordination between Training Scheduling and the concerned department

Availability of personnel, material, classes, and required services

Training department has all the required means to support the request (correct)

Reviewing the training plans/schedule

How should the instructor handle cases where customers request to modify the course duration or content?

Conduct the training in accordance with the original training curriculum

Utilize the Courseware Design & Development Form (PSAA/AQA/F31) (correct)

Seek approval from Training Scheduling before making any modifications

Inform the customers that no modifications can be made

What form should be used for maintaining attendance records during training?

$PSAA/MST/F07$ Signup and view all the answers

What type of course is conducted to meet the primary training and licensing needed for all trainees?

Initial Courses Signup and view all the answers

When should the department manager make sure that the course certificate is issued and sent to the customer?

72 hours from course completion Signup and view all the answers

Which type of training is provided for operational staff who have previously achieved competence but no longer demonstrate the required competence?

Re-qualification Training Signup and view all the answers

What does an awareness course cover?

Major changes and developments in any subject Signup and view all the answers

What triggers the provision of On The Job Training (OJT) for concerned staff?

Quality Assurance feedback Signup and view all the answers

Which type of training is offered to meet re-licensing requirements?

Recurrent / Renewal Courses Signup and view all the answers

What must be done with the attendance record after it is reviewed and confirmed by the admin?

It must be uploaded into MST Share file. Signup and view all the answers

What happens if a trainee has not applied the subject skills and knowledge for a specific period of time?

They must undertake Re-qualification Training. Signup and view all the answers