Tourism Marketing

What drives the need for creative and effective tourism marketing strategies?

What is the primary purpose of tourism marketing materials?

What type of marketing communication involves formal channels to promote the tourism product?

What is the primary goal of tourism marketing?

Where do people often look for information about a location before taking a vacation?

What occurs when visitors or employees discuss their experiences of the tourism product to others?

Tourism Marketing

Tourism marketing is the process of promoting attractions and amenities of a city or region to attract more visitors.
The goal of tourism marketing is to provide information to potential visitors about the location and its offerings.
Common sources of information for tourists include Internet websites, social media platforms, Chambers of Commerce, and city websites.

Effective Tourism Marketing

To be successful, tourism marketing must serve the needs of both the visitor and the organization producing the material.
Effective tourism marketing should promote the location's offerings in an appealing and honest manner.

Marketing Communication

Marketing communications in tourism occur in three ways: external, internal, and word-of-mouth.
External marketing uses formal communication channels to promote the tourism product to travelers, highlighting its benefits and making promises.
Internal marketing communication occurs when the tourism service provider interacts with tourists and delivers the promised benefits.
Word-of-mouth communication occurs when visitors or employees share their experiences of the tourism product with others.

Learn about the importance of tourism marketing in attracting visitors to cities and regions. Discover the roles of websites, social media, and Chambers of Commerce in promoting tourism.