Tourism Correspondence: Introduction Course
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Questions and Answers

What is the primary focus of the course Tourism Correspondence?

  • Understanding the basics of business correspondence letters (correct)
  • Learning about different forms of written communication
  • Exploring the history of tourism
  • Studying digital marketing in the tourism sector

Why is written communication used as a replacement for oral communication?

  • To confuse the recipients
  • To avoid any misunderstandings (correct)
  • To complicate the message delivery
  • To save paper

What is the purpose of business correspondence in establishing transactions?

  • To avoid any type of communication
  • To confuse customers with formalities
  • To complicate dealings between companies
  • To maintain a good relationship with another company (correct)

Which type of letters are focused on in the course, according to the text?

<p>Letters of Complaints &amp; Apology (D)</p> Signup and view all the answers

What qualities should a business letter reflect according to the text?

<p>It should be clear, concise, and courteous (C)</p> Signup and view all the answers

How does correspondence help in establishing and confirming transactions?

<p>By ensuring good relationships with other companies (D)</p> Signup and view all the answers

What is the main focus of this course?

<p>Learning different types and styles of tourism correspondence (A)</p> Signup and view all the answers

Which of the following is NOT mentioned as an element of the tourism industry?

<p>Restaurants (C)</p> Signup and view all the answers

Who plays a main role in promoting tourism according to the text?

<p>Travel agency and tour operators (B)</p> Signup and view all the answers

What should be the first consideration when given a writing task?

<p>Audience for the writing (A)</p> Signup and view all the answers

What do tourism service suppliers communicate through according to the text?

<p>Business letters only (D)</p> Signup and view all the answers

What is the link between tourists and tourism service suppliers?

<p>Travel agency (A)</p> Signup and view all the answers

What type of writing style should you use when writing a business letter?

<p>Semi-formal (A)</p> Signup and view all the answers

What is the main focus of the writing formats covered in the course?

<p>E-mails (B)</p> Signup and view all the answers

What should you ensure when organizing your writing into paragraphs?

<p>Each paragraph has one main idea (D)</p> Signup and view all the answers

What should you use to connect the ideas between paragraphs?

<p>Linking expressions (e.g., However, In addition) (C)</p> Signup and view all the answers

What should you ensure about your language when writing a business letter?

<p>It uses appropriate time expressions (C)</p> Signup and view all the answers

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