17 Questions
What is the primary focus of the course Tourism Correspondence?
Understanding the basics of business correspondence letters
Why is written communication used as a replacement for oral communication?
To avoid any misunderstandings
What is the purpose of business correspondence in establishing transactions?
To maintain a good relationship with another company
Which type of letters are focused on in the course, according to the text?
Letters of Complaints & Apology
What qualities should a business letter reflect according to the text?
It should be clear, concise, and courteous
How does correspondence help in establishing and confirming transactions?
By ensuring good relationships with other companies
What is the main focus of this course?
Learning different types and styles of tourism correspondence
Which of the following is NOT mentioned as an element of the tourism industry?
Restaurants
Who plays a main role in promoting tourism according to the text?
Travel agency and tour operators
What should be the first consideration when given a writing task?
Audience for the writing
What do tourism service suppliers communicate through according to the text?
Business letters only
What is the link between tourists and tourism service suppliers?
Travel agency
What type of writing style should you use when writing a business letter?
Semi-formal
What is the main focus of the writing formats covered in the course?
E-mails
What should you ensure when organizing your writing into paragraphs?
Each paragraph has one main idea
What should you use to connect the ideas between paragraphs?
Linking expressions (e.g., However, In addition)
What should you ensure about your language when writing a business letter?
It uses appropriate time expressions
Learn the fundamentals of tourism correspondence in this course, covering various types and formats of business letters in the tourism industry. Discover how to write clear and effective tourism business letters, from making inquiries to formal communication.
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