Tourism Correspondence: Introduction Course
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Questions and Answers

What is the primary focus of the course Tourism Correspondence?

  • Understanding the basics of business correspondence letters (correct)
  • Learning about different forms of written communication
  • Exploring the history of tourism
  • Studying digital marketing in the tourism sector

    • Why is written communication used as a replacement for oral communication?

  • To confuse the recipients
  • To avoid any misunderstandings (correct)
  • To complicate the message delivery
  • To save paper

    • What is the purpose of business correspondence in establishing transactions?

  • To avoid any type of communication
  • To confuse customers with formalities
  • To complicate dealings between companies
  • To maintain a good relationship with another company (correct)

    • Which type of letters are focused on in the course, according to the text?

    <p>Letters of Complaints &amp; Apology</p> Signup and view all the answers

    What qualities should a business letter reflect according to the text?

    <p>It should be clear, concise, and courteous</p> Signup and view all the answers

    How does correspondence help in establishing and confirming transactions?

    <p>By ensuring good relationships with other companies</p> Signup and view all the answers

    What is the main focus of this course?

    <p>Learning different types and styles of tourism correspondence</p> Signup and view all the answers

    Which of the following is NOT mentioned as an element of the tourism industry?

    <p>Restaurants</p> Signup and view all the answers

    Who plays a main role in promoting tourism according to the text?

    <p>Travel agency and tour operators</p> Signup and view all the answers

    What should be the first consideration when given a writing task?

    <p>Audience for the writing</p> Signup and view all the answers

    What do tourism service suppliers communicate through according to the text?

    <p>Business letters only</p> Signup and view all the answers

    What is the link between tourists and tourism service suppliers?

    <p>Travel agency</p> Signup and view all the answers

    What type of writing style should you use when writing a business letter?

    <p>Semi-formal</p> Signup and view all the answers

    What is the main focus of the writing formats covered in the course?

    <p>E-mails</p> Signup and view all the answers

    What should you ensure when organizing your writing into paragraphs?

    <p>Each paragraph has one main idea</p> Signup and view all the answers

    What should you use to connect the ideas between paragraphs?

    <p>Linking expressions (e.g., However, In addition)</p> Signup and view all the answers

    What should you ensure about your language when writing a business letter?

    <p>It uses appropriate time expressions</p> Signup and view all the answers

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