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What is CXone Performance Management?

  • A video game marketplace
  • A social media platform
  • A tool for managing contact centers (correct)
  • A music streaming service

    • What can users earn as rewards through gamification in CXone Performance Management?

  • Gems and badges (correct)
  • Coupons
  • Gift cards
  • Money

    • Where can gamification tasks be performed in CXone Performance Management?

  • In the Rules Center, Gaming Center, and Command Marketplace
  • In the Rewards Engine, Marketplace, and Command Center
  • In the Rules Engine, Marketplace, and Command Center (correct)
  • In the Rewards Center, Marketplace, and Gaming Center

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