Ticket Checking Management Issues

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following best describes a 'record manipulation' malpractice?

Selling a ticket at a higher price than listed.

Non-cognizance of rate circulars when charging for a shipment.

Issuing tickets without proper accounting. (correct)

Using a fake pass under the guise of an MP.

What action is specifically considered fraud in freight?

Priority violation of RAC passengers.

Selling fake tickets.

Late opening of counters.

Declaring wagons as unfit for loading to reduce shipping costs. (correct)

Which of the following is NOT typically identified by Internal Inspectors (IIs) or Vigilance Inspectors (VIs)?

Bogus/fake claims.

Note dropping or overcharging. (correct)

Mis-declaration of goods.

Excess/shortage in booking.

What is a common method detected in passenger earning leakages?

Manipulation of paper tickets by writing different amounts on the passenger and other foils. (D) Signup and view all the answers

Which of these activities is considered difficult to curb?

Selling of fake or recycled tickets. (A) Signup and view all the answers

What is primarily being addressed by increasing the number of general coaches and sectional coaches?

To manage overcrowding and reduce ticketless travel (B) Signup and view all the answers

What is a key objective of the ticket-checking process, beyond just ensuring passengers have a ticket?

To prevent corruption and revenue leakage (C) Signup and view all the answers

Which of the following is NOT a core element considered in a report after the conclusion of a Sectional Check?

Number of security staff present at the station (D) Signup and view all the answers

Why is it important to close all unauthorized exit points at a station?

To prevent ticketless travel (A) Signup and view all the answers

In addition to ticket checking staff, which personnel are often seen operating in Concentrated Spot Checks?

GRP and RPF (A) Signup and view all the answers

What is the time duration for which a minimum concentrated spot check is to be carried out?

8 hours (A) Signup and view all the answers

What action should be taken against unauthorized hawkers and beggars in railway premises as per the given content?

Action must be taken against them (A) Signup and view all the answers

Which of the following scenarios constitutes a fraud related to train tickets?

A TTE marking non turn up passengers as turn up for undue gain. (C) Signup and view all the answers

What type of fraud is typically associated with the manipulation of EFR (Excess Fare Receipt)?

Mentioning low value in place of high value in passenger foil only. (A) Signup and view all the answers

Which action by reservation staff would be considered a fraudulent activity?

Blocking accommodation by interfering with software activities. (A) Signup and view all the answers

What is an example of a fraud that can take place concerning parcel and luggage?

Underweighing packages to charge a lower fee. (C) Signup and view all the answers

Which of the following is an example of fraudulent activity related to ticket cancellation and refund procedures?

Manipulating the private cash to account for cancellation refunds. (C) Signup and view all the answers

How is fraud typically committed with regards to ‘Wait List’ facilities?

By extending wait list facility for pecuniary gain. (C) Signup and view all the answers

What constitutes fraud relating to ‘Rajdhani/Shatabdi trains’?

Misuse of concessional tickets. (B) Signup and view all the answers

Which act related to software can be considered a fraud in the context of train reservations?

Not revising the software due to changes in prices and regulations. (A) Signup and view all the answers

Which of the following actions by a Train Conductor (TC) is considered fraudulent?

Wrongfully charging passengers. (B) Signup and view all the answers

A passenger with a lower class concessional ticket is found traveling in an upper class. What action will be taken regarding their fare?

They will be charged the difference between the full upper class fare and the concessional lower class fare, plus an excess charge, only up to the point of detection. (D) Signup and view all the answers

What happens if a passenger is found with unbooked luggage and is unable to pay the required charges?

A to-pay luggage ticket is issued, the luggage is moved to the brake van, and it's returned after payment at the destination. (B) Signup and view all the answers

Why would the transfer of staff during decoy checks be considered a kind of fraud?

Because it can allow fraudulent activity to continue unnoticed. (D) Signup and view all the answers

A passenger has partially booked luggage which is found to be more than the booked weight at re-weighment, how is this charged?

All such luggage is considered unbooked for marginal allowance and is treated as such. (A) Signup and view all the answers

If excess unbooked luggage is found and the weight is within the marginal allowance limit, how will the charges be calculated?

Charges will be recovered at 1.5 times the luggage rate for the entire distance of the ticket, with a minimum of Rs. 30. (A) Signup and view all the answers

A passenger is found traveling with more than one ticket. What is the consequence regarding their luggage allowance?

Only one ticket will be considered valid for free allowance, and excess luggage will be charged as per the rules. (D) Signup and view all the answers

If a passenger is detected at the destination station with unbooked luggage and is unable to pay, where will their luggage be kept?

The luggage will be deposited in the cloak room until the charges are paid. (D) Signup and view all the answers

What is the minimum charge for excess unbooked luggage that exceeds the marginal allowance?

Rs. 50 (D) Signup and view all the answers

Under what circumstances would unbooked luggage charges be recovered at six times the luggage rate, for the entire distance?

When the excess unbooked weight is more than the marginal allowance (D) Signup and view all the answers

For a passenger with multiple tickets attempting to take advantage of free luggage allowance, how will their excess unbooked luggage be charged?

At six times the luggage rate, without observing marginal allowance. (C) Signup and view all the answers

A passenger booked a luggage ticket along, but on re-weighment, extra luggage was found, what is such luggage referred to as?

Partially booked luggage. (B) Signup and view all the answers

What action is taken when a passenger is found traveling in a brake van or RMS coach?

They are charged as traveling without a ticket in first class up to the point of detection and removed from the van. (B) Signup and view all the answers

What happens if a passenger uses a ticket without a date?

The ticket is confiscated, and a free EFR is issued and a report is submitted to the Sr.DCM office. (C) Signup and view all the answers

What is the penalty for traveling with an expired ticket?

The passenger is charged as without ticket from the station at which the validity of ticket expired. (A) Signup and view all the answers

What action is taken when a passenger has a torn or mutilated ticket where the details are not legible?

The passenger is charged as if traveling without a ticket, with charges collected from the last checking station. (C) Signup and view all the answers

What happens when a senior citizen travels on a concessional ticket and cannot immediately produce proof of age?

They are charged with the difference between the payable fare and the paid fare, with no excess charge. (B) Signup and view all the answers

What is the consequence if a non-senior citizen is caught traveling with a senior citizen concessional ticket?

They are charged as traveling without a ticket, with charges calculated from the journey's starting station on the ticket. (D) Signup and view all the answers

A passenger with a combined ticket is found traveling in a higher class during the first portion of their journey. What charges apply?

They pay the difference of paid and payable fare, along with Excess charge will be collected up to the point of detection. (A) Signup and view all the answers

If a passenger travels in a higher class during the second portion of their combined ticket journey, where the first portion was of a higher class, what charges apply?

Only the difference of paid and payable fare will be collected. (A) Signup and view all the answers

Which of the following is true regarding excess charges?

Excess charges are collected when travelling in higher class/train in the first portion of travel on a combined ticket. (C), Excess charges will not be collected when travelling in higher class/train in the second portion of travel on a combined ticket. (D) Signup and view all the answers

Which of the following factors contributes most directly to the issue of overcrowded general coaches?

Increase in population. (B) Signup and view all the answers

What is the primary purpose of implementing different types of checks on trains?

To curb ticketless and irregular travel and maintain revenue. (C) Signup and view all the answers

Besides verifying tickets, what is another key element that ticket checking staff ensure?

That tickets are issued following all established procedures. (B) Signup and view all the answers

In a sectional check, what is the minimum duration for which the check is carried out, and how does it cover trains?

24 hours, covering all trains within the section. (A) Signup and view all the answers

Which of the following does a sectional check report NOT include?

Booking window earnings for the three days after the check. (A) Signup and view all the answers

What is a defining characteristic of a 'concentrated spot check' that distinguishes it from a sectional check?

It is generally shorter in duration, carried out at a specific station or spot. (A) Signup and view all the answers

What is the primary motive behind arranging special ticket checking drives from time to time?

To generate more revenue for the railway. (B) Signup and view all the answers

What is the primary distinguishing factor of a 'Surprise Check by Road' compared to other types of checks?

It relies on a mobile team transported by road to a specific location. (D) Signup and view all the answers

In a 'Mid-Section Check', what is the immediate action taken regarding the existing ticket-checking staff on the train?

They are replaced by Head Quarter Ticket Checking Staff. (B) Signup and view all the answers

A passenger is found traveling with unbooked luggage exceeding the marginal allowance and is unable to pay the charges. What is the immediate procedure?

A 'to pay' luggage ticket is issued, the luggage is shifted to the brake van, and is delivered upon payment at the destination. (D) Signup and view all the answers

What is the geographic scope of 'Massive Operational Checks'?

Conducted over a radius of approximately 80 kms. (C) Signup and view all the answers

A passenger is detected with partially booked luggage. Which of the following best describes how this luggage will be charged?

The charges depend on the marginal allowance and cannot be determined from the given information. (D) Signup and view all the answers

Which of these checks is NOT specifically included within the scope of 'Massive Operational Checks'?

Stationary Check (B) Signup and view all the answers

A passenger is travelling with multiple tickets. How is their baggage allowance determined?

The free allowance is granted treating only one ticket valid for each passenger, with any excess charged. (A) Signup and view all the answers

What is the purpose of recording booking window earnings during 'Massive Operational Checks'?

To show the impact of the check on revenue collection. (D) Signup and view all the answers

A passenger possesses a lower class concessional ticket but is found traveling in an upper class. Which of the following is the first step of the process to rectify the situation?

The passenger is required to pay the full difference in fare and an additional excess charge until the moment of detection. (C) Signup and view all the answers

According to the content, what is the minimum excess charge applied to a passenger found traveling irregularly?

Rs. 250 (C) Signup and view all the answers

Excess unbooked luggage is detected, and its weight is within the marginal allowance. How are these charges calculated?

Charges are recovered at 1.5 times the luggage rate for the entire distance with a minimum charge of Rs. 30/-. (A) Signup and view all the answers

If a passenger is found without a ticket, where will the excess fare and excess charge be collected from if there is a nominated Ticket Checking station?

The previous Ticket Checking Station (A) Signup and view all the answers

If there is no Ticket Checking Station before the point where a passenger is found without a ticket, from where is the excess fare and charge calculated?

From the train's starting station (B) Signup and view all the answers

What is a common factor across 'Surprise Check by Road' and 'Mid-Section Checks'?

They both involve an element of surprise and a change in normal staff. (C) Signup and view all the answers

A passenger is found at the destination station with an incorrect ticket. How is the fare discrepancy handled?

The passenger pays the difference between the adult and child fare plus an excess charge. (D) Signup and view all the answers

A passenger unintentionally travels beyond their authorized distance. What is the immediate course of action regarding their fare?

No additional fare is collected, but an EFR is issued for original destination, while requiring the passenger to board first available train. (A) Signup and view all the answers

A passenger with a ticket for a shorter route is found traveling on a longer route. What is the fare implication?

The passenger must pay the fare difference between the booked and used route. (B) Signup and view all the answers

A passenger holding a concessional ticket travels on a route where their ticket is not valid. How is their fare assessed?

They pay the full fare as if they were travelling without a ticket on the non-valid section. (B) Signup and view all the answers

A passenger travels with an un-exchanged P.T.O (Privilege Ticket Order). How are they charged?

They are charged as if without a ticket from the starting station stated on the P.T.O. (B) Signup and view all the answers

What is the fare implication for a passenger traveling by a superfast train without a required supplementary charge ticket?

They only pay the supplementary charge as per their class, plus excess charge if applicable. (B) Signup and view all the answers

A passenger travels by restricted train with a ticket for a shorter distance. What charges are applied?

They must pay the difference between the paid and the payable fare, plus excess charge. (D) Signup and view all the answers

If a passenger is found traveling without a ticket on a restricted train, how is the fare determined?

They pay excess fare and excess charge from the train's source or previous ticket check point to the farthest purchasable ticket on that train. (A) Signup and view all the answers

A passenger is holding a valid through ticket, but is found traveling without a supplementary charge ticket on a superfast train. What charges apply?

They only need to pay the applicable class supplementary charge. (B) Signup and view all the answers

A passenger with a ticket for a longer route is discovered travelling on a shorter route. What is the outcome?

The ticket is forfeited and a free EFR for the shorter route is issued. (A) Signup and view all the answers

A passenger begins their journey at the train's originating station without a ticket and is detected at a station without a ticket checking facility. What will be the basis for calculating their excess fare and charge?

From the train's originating station to the point of detection. (C) Signup and view all the answers

A child is found traveling without a ticket, while their guardian possesses a valid ticket. How is the excess charge for the child calculated?

From the originating station of the guardian's ticket to the point of detection. (C) Signup and view all the answers

A passenger holding an ordinary train ticket is found travelling in a mail express train. What will be collected from them if they wish to continue on the same train?

Only the difference between the fares of the two trains. (D) Signup and view all the answers

A passenger is found traveling in a higher class with a lower class ticket. If the passenger wants to continue in the higher class, what will be the additional charges?

Only the difference in fare and reservation charges for that class. (A) Signup and view all the answers

An adult passenger is found traveling on a child ticket. What is the minimum excess charge that could be imposed?

₹250. (B) Signup and view all the answers

Which of the following stations is NOT a designated ticket checking station under the Pune Division of Central Railway?

Igatpuri (B) Signup and view all the answers

A passenger is found traveling partially in a higher class. If the passenger wishes to continue the journey in the higher class, what charges would be collected? Only the difference of fare for onward travel and class upgrade.

Only the difference of fare and reservation fee. (D) Signup and view all the answers

A passenger starts their journey from a station with no ticket checking facility but has a valid ticket and is detected on a train while traveling. How will excess charges and fares be recovered?

From the train's originating station to the point of detection. (A) Signup and view all the answers

On West Central Railway, which of the following ticket checking stations is present in the Bhopal division?

Itarsi (C) Signup and view all the answers

A passenger wishes to continue their journey after being found traveling without a proper ticket. Under what condition will the onward journey be treated as a new journey for fare collection purposes?

If the passenger wants to continue journey, the excess fare for the onward journey will be treated as new along with reservation fee as per class and development charge. (B) Signup and view all the answers

Study Notes

Ticket Checking Staff Shortage

Lack of ticket checking staff is a problem.
General coaches are overcrowded.
Population increase contributed to crowding.
Unauthorized exits are available.
Unemployment is a factor.
Political interference is a concern.
Public and police do not cooperate.
Ticket checking staff are poorly managed.
Low morale of ticket checking staff.
Ticket checking staff are inadequately secured.

Measures to Prevent Irregular Travel

Unauthorized station exit points should be shut.
Announce ticketless travel as a social offense.
Take action against unauthorized hawkers and beggars.
Regularly organize different types of checks.
Encourage public cooperation.
Provide passengers with proper guidance.
Sufficient security staff should be deployed.
Sufficient ticket checking staff should be deployed.
Security for staff at stations should be provided.
Increase capacity of coaches to mitigate crowding.
Arrange special ticket checking drives periodically.

Objective of Ticket Checking

Ensure every person traveling by train or entering railway premises has proper pass, ticket, or authority.
Ensure tickets are issued according to rules.
Ensure proper accounting of tickets.
Prevent railway income leakage.
Increase railway revenue.

Types of Checks

Sectional Check: Conducted on a specific section for 3 days or 24 hrs. covering all trains. Staff check all tickets on each coach, and record findings.
- Total staff used.
- Passengers without tickets.
- Amount recovered.
- Number of trains checked.
- Amount recovered in court.
- Passengers jailed.
Concentrated Spot Check: Conducted at a specific station. All passengers on trains checked for 8 (minimum) to 24hrs, including GRP and RPF staff.
- Total staff utilized.
- Total number of trains checked.
- Number of passengers without tickets.
- Amount recovered during the check.
- Amount recovered through court.
- Number of passengers imprisoned by the court.
- Booking window earnings for the day/week.
Employee Replacement Check: This check lasts for 3 consecutive days, comparing performance of a particular ticket checking staff member.
Magistrate Check: Utilized to address ticketless travel. The accused are tried and disposed of by the magistrate on the spot. Detailed reports are submitted to the DCM, with copies for the magistrate.
Fortress Check: Entire station is restricted. Special security, including GRP, RPF, and volunteers, are assigned.
Ambush Check: To combat misuse of alarm chains. Dedicated railway employees, including ticket checking, GRP, and RPF, are stationed in plainclothes where necessary.
Surprise Check Road: This check occurs along roads if instances of ticketless travel or cooperation between staff is suspected. This approach emphasizes maintaining secrecy.
Mid-Section Check: This is a surprise approach used by HQ ticket checking squads, replacing staff in trains to re-do checks.
Massive Operational Checks: This check spans 80 km radius and lasts 3 to 6 days. Many different types of checks that support the need for thorough investigation are conducted.

Irregular Travel

Without Ticket Travel: The excess fare and a minimum charge of Rs 250 will be recovered from the previous ticket checking station.
Child travelling without ticket with Guardian: Excess fare and charges will be recovered from the originating station of the guardian’s ticket. The onward journey will only include the excess fare.
Ordinary Train Ticket Holders Travelling by Express Train: Passenger will be charged the difference of the lower class fare and the higher class fare in the journey.
Adult Travelling on Child Ticket: The difference between the adult and child ticket prices for the entire journey are collected.
Detected Travelling Beyond Authorized Distance: Passenger will be charged excess fare and additional charges, either deliberately or unintentionally.
Journey by Incorrect Route: Excess fare and charges will be recovered if the passenger travels via a route other than the one purchased.
Travelling on Uneaxchanged PTO or other Concessions Orders: The passenger will be considered to be travelling without a valid ticket, with no concessions applicable.
Detected Travelling by Superfast Train without Supplementary Charge Ticket: Supplementary charges with excess charges will be enforced. Supplementary charges will be assessed per class.
Travelling by Restricted Train with Less Distance Ticket: Difference of paid and payable fare, along with excess charges, will be enforced.
Travelling in Brake Van/RMS Coach: The passenger will be ticketed as without a ticket for the distance of travel.
Journey on Ticket Without Date: The ticket will be confiscated and a new EFR will be issued with appropriate charges and/or an explanation.
Journeying on Expired Ticket/Pass: The passenger will be charged as without a ticket from the station where the ticket became invalid.
Journey on Torn/Mutilated Ticket: The traveler will be ticketed as travelling without a ticket, with the charges starting from the last checkpoint.
Charging of Senior Citizens: The difference in the fare will be enforced.

Other Issues

Passenger Unable to Pay Luggage Charges: Unbooked or partially booked luggage with payment issues will result in a ticket being issued for paying for the luggage at the destination.
Charging of Partially Booked Luggage: Excess luggage will be charged as per the class and the rates established by the railway. Minimum charge is Rs 30. If the excess is over the allowance, a 6 times rate is applied, with a minimum of Rs 50, respectively.
Passenger Travelling with More Than One Ticket: In cases of fraudulent ticket use, passengers will be treated as without a ticket and have the extra unbooked luggage charged. A minimum of Rs 50.
Passenger Travelling in Higher Class with Combined Tickets: If the first part of a combined ticket is lower class and the second part is higher class, only the difference in fares will be enforced.
Passenger with Lower Class Concessional Ticket in Higher Class: The difference between the lower-class concessional and higher-class fares will be recovered with the excess charge.
Charging of Unbooked Luggage: If the passenger is travelling with unbooked luggage, the excess weight will be charged as per the class, using a 1.5x or 6x enhancement to the base rate, with a minimum of Rs 30 or 50, respectively.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

This quiz highlights the challenges related to ticket checking staff shortages and overcrowding in general coaches. It discusses contributing factors such as population increase, unemployment, and the need for better management and security measures to curb unauthorized travel. Assess your understanding of the proposed measures to improve ticket checking efficiency.