Passenger Ticket Checking Procedures
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Questions and Answers

What is the primary purpose of fencing or barricading important stations?

  • To restrict access to maintenance staff only.
  • To provide additional platform space for passengers.
  • To enhance the aesthetic appeal of the station.
  • To facilitate effective check and collection of tickets. (correct)

What should Station Masters do to ensure ticket checking at stations without proper fencing?

  • Increase ticket prices to discourage fare evasion.
  • Depute staff to assist in verifying tickets when trains stop. (correct)
  • Distribute tickets to passengers waiting on the platform.
  • Eliminate the need for tickets entirely during peak hours.

What specific action should Ticket Collectors take when admitting children?

  • Exercise vigilance to ensure children over five have proper tickets. (correct)
  • Collect full fare from all children regardless of age.
  • Trust the parents' claims regarding the child's age.
  • Allow children under five years without tickets.

How should tickets be nipped at stations with Ticket Collectors?

<p>With the gate nippers at the center of the bottom portion. (D)</p> Signup and view all the answers

What should be ensured when nipping children's tickets?

<p>The ticket should not be damaged during the nipping process. (A)</p> Signup and view all the answers

In the event of a disagreement about a child's age, who has the final authority?

<p>The Station Master on duty. (D)</p> Signup and view all the answers

At the time of admittance, how should platform tickets be treated?

<p>Nipped at the same time as passenger tickets. (B)</p> Signup and view all the answers

What should be done if a ticket cannot be stamped in the dating machine?

<p>The date of collection should be written in ink on the back. (C)</p> Signup and view all the answers

What must be done with tickets collected from passengers if the train arrives late?

<p>They should be stamped with the due date instead of the actual date of arrival. (D)</p> Signup and view all the answers

How should collected tickets be sorted after cancellation?

<p>By class and station from in progressive order. (D)</p> Signup and view all the answers

What must be done if a ticket needs to be cancelled?

<p>The word 'cancelled' should be written in ink along with the date of collection. (C)</p> Signup and view all the answers

What is prohibited regarding ticket handling once collected?

<p>Returning a ticket from the collecting station to the starting station. (A)</p> Signup and view all the answers

What is the proper form for registering collected printed card tickets?

<p>Form Com./T. 10 Rev. (C)</p> Signup and view all the answers

What information must be recorded for each collected ticket?

<p>The station from, ticket class, vias, and travel type. (B)</p> Signup and view all the answers

When tickets are collected from a late train that had already been sent off, how should they be handled?

<p>They must be forwarded separately with an advice note. (A)</p> Signup and view all the answers

What should NOT be stamped on a ticket according to the established regulations?

<p>Date of issue already appearing on the ticket. (D)</p> Signup and view all the answers

What is the maximum time allowed for a magistrate to be presented with a person arrested for railway offenses?

<p>24 hours (B)</p> Signup and view all the answers

Who has the burden of proof to show that a passenger intended to defraud the railway?

<p>The railway administration (B)</p> Signup and view all the answers

Under what condition can a person be arrested for an offense under section 138?

<p>The offender refuses to provide their name and address (A)</p> Signup and view all the answers

What should be done with the charge-sheet after the charges are framed and the form is completed?

<p>The copy for 'Police' must be sent to the Government Railway Police (D)</p> Signup and view all the answers

What type of offense does section 138 pertain to under the Railways Act?

<p>Non-cognizable offense (A)</p> Signup and view all the answers

What should the railway servant do upon detecting a case under section 138?

<p>Demand the amount due (C)</p> Signup and view all the answers

What is the consequence if the ticket checking staff does not have sufficient proof of a charge against a passenger?

<p>They must refrain from prosecution under section 137 (A)</p> Signup and view all the answers

What must be recorded in the charge-sheet about the passenger?

<p>The evidence supporting the charges (D)</p> Signup and view all the answers

Who is responsible for producing the arrested person before a magistrate?

<p>The Government Railway Police (D)</p> Signup and view all the answers

Which section applies equally to railway servants traveling without tickets?

<p>Both sections 137 and 138 (A)</p> Signup and view all the answers

What should be forwarded to the Traffic Accounts Office when there are no tickets for submission?

<p>A NIL report (D)</p> Signup and view all the answers

What should be done to the mouth of the bag for ticket submission?

<p>Tie and seal it carefully (D)</p> Signup and view all the answers

Who is responsible for insisting that Members of Parliament hand over their journey forms?

<p>Ticket Collectors (D)</p> Signup and view all the answers

What are the three copies of the journey form designated for?

<p>Member's record, station record, and Traffic Accounts Office (B)</p> Signup and view all the answers

When printed forms are not available, what is required from the staff?

<p>To prepare the form in manuscript (C)</p> Signup and view all the answers

What should be done with the journey forms collected at the end of the day?

<p>Sent to the Traffic Accounts Office listed in a covering memo (D)</p> Signup and view all the answers

What is required to avoid inconvenience to Members of Parliament regarding journey forms?

<p>Stock alternative journey forms at stations (A)</p> Signup and view all the answers

How should the particulars of journey forms be documented?

<p>In a separate manuscript register (D)</p> Signup and view all the answers

At the end of the month, what must be sent to the Traffic Accounts Office?

<p>One copy of the manuscript register (D)</p> Signup and view all the answers

What is the purpose of the journey forms filled out by Members of Parliament?

<p>To account for their journeys performed (B)</p> Signup and view all the answers

What should happen to passengers who fail to pay railway dues?

<p>They may be carried beyond their destination to a police station. (B)</p> Signup and view all the answers

Who is responsible for verifying the amounts on the handing over memo?

<p>The station staff handling the case. (C)</p> Signup and view all the answers

What record must the station staff maintain related to passengers handed over for dues recovery?

<p>A register including particulars of handing over and prosecution outcomes. (B)</p> Signup and view all the answers

What action should the station staff take in case of doubt regarding the recovery of charges?

<p>They should refer the matter to the Station Master for decision. (D)</p> Signup and view all the answers

What should be included in the monthly statement submitted by the station staff?

<p>The number of cases disposed of under handing over memos. (D)</p> Signup and view all the answers

Which railway servant is NOT explicitly authorized to remove passengers from railway carriages under section 139?

<p>Chief Ticket Collector (C)</p> Signup and view all the answers

Under what circumstance can an unaccompanied woman or child be removed from a carriage?

<p>At the station where they began their journey or at a junction or terminal station during the day (C)</p> Signup and view all the answers

What action must guards take regarding tickets and passes of passengers traveling in the brake vans of goods trains?

<p>Check both tickets and passes and ensure collection at destination (A)</p> Signup and view all the answers

Which of the following actions is NOT covered by section 139 of the Railways Act?

<p>Exempting passengers from payments if they argue about charges (C)</p> Signup and view all the answers

What right does a passenger have if they are removed from a higher-class carriage?

<p>They may travel in a class for which they possess a valid pass or ticket (C)</p> Signup and view all the answers

What should be done if bags containing collected tickets are delayed in return?

<p>Send a NIL report to the Traffic Accounts Office. (B)</p> Signup and view all the answers

What should happen to the member's foil of the journey form after collecting signatures?

<p>It should be handed over to the Member of Parliament. (A)</p> Signup and view all the answers

What must be included in the manuscript register for journey forms?

<p>Particulars of the journey forms collected. (A)</p> Signup and view all the answers

What must ticket checking staff verify on 'Student Concession' tickets?

<p>Name, age, sex, and signature of the student (A)</p> Signup and view all the answers

If printed journey forms are unavailable, what should the station staff do?

<p>Prepare the form in manuscript and secure the signature. (A)</p> Signup and view all the answers

At ticket checking stations, what is the main responsibility of the staff regarding passenger checks?

<p>To check all passengers and their luggage thoroughly (D)</p> Signup and view all the answers

What is the purpose of sending a covering memo along with journey forms to the Traffic Accounts Office?

<p>To list and verify the journey forms collected. (C)</p> Signup and view all the answers

What should ticket checking personnel do if they encounter irregular or faked tickets?

<p>Report them to the Station Master for further action (B)</p> Signup and view all the answers

What should be done with one copy of the manuscript register at the end of the month?

<p>It should be sent to the Traffic Accounts Office. (D)</p> Signup and view all the answers

Which of the following actions should be performed regarding the bags used for ticket submission?

<p>Seal the mouth of the bag to prevent ticket loss. (D)</p> Signup and view all the answers

What should ticket checking staff do if they discover a passenger travelling by the wrong route?

<p>Take action according to laid down rules (D)</p> Signup and view all the answers

What information should be initialed on blank paper tickets when checked?

<p>Date, train number, and code initials of the station (A)</p> Signup and view all the answers

What risk is associated with not collecting signed journey forms from Members of Parliament?

<p>Inability to document journeys accurately. (D)</p> Signup and view all the answers

What must ticket checking staff ensure during luggage checks?

<p>The least inconvenience is caused to passengers (B)</p> Signup and view all the answers

What must ticket collectors do if Members of Parliament do not have forms readily available?

<p>Provide alternative journey forms available at the station. (B)</p> Signup and view all the answers

What is a critical point to ensure when checking 'Student Concession' tickets?

<p>Authenticity of the concession being applied (C)</p> Signup and view all the answers

What action should be taken by Ticket Collectors when they find passengers without valid tickets?

<p>Take appropriate action according to the rules (A)</p> Signup and view all the answers

What must the staff do in a case of doubt while checking passenger tickets?

<p>Report it to the Divisional Office and Traffic Accounts Office (C)</p> Signup and view all the answers

Which of the following is NOT a requirement for checking tickets according to the guidelines?

<p>Informing passengers before checks start (A)</p> Signup and view all the answers

What must be done with the tickets collected from a late train that arrives later than scheduled?

<p>They should be stamped with the due date according to the timetable. (D)</p> Signup and view all the answers

What should be written in ink on the back of a ticket when it cannot be stamped in the dating machine?

<p>The date of collection. (C)</p> Signup and view all the answers

In what scenario are collected tickets prohibited from being returned to the passenger's starting station?

<p>If the passenger has made an error while issuing the ticket. (D)</p> Signup and view all the answers

What should be done with the printed card tickets after they are cancelled?

<p>They should be entered in the register of tickets collected in duplicate. (B)</p> Signup and view all the answers

What information needs to be included in the endorsement of a ticket that cannot be stamped?

<p>The word 'cancelled' along with the date of collection and signature. (C)</p> Signup and view all the answers

How should collected tickets be arranged in the register after cancellation?

<p>By station of origin and in progressive order of their numbers. (D)</p> Signup and view all the answers

What should be recorded in the 'register of tickets collected' for blank paper tickets?

<p>They should be documented separately in Form Com./T. 8 Rev. (B)</p> Signup and view all the answers

What is a primary responsibility of Travelling Ticket Examiners regarding luggage?

<p>They need to examine luggage tickets and confirm free allowances granted. (B)</p> Signup and view all the answers

What attitude should Travelling Ticket Examiners maintain during interactions with passengers?

<p>They should exhibit firmness while also applying tact and politeness. (B)</p> Signup and view all the answers

What type of irregularities are Travelling Ticket Examiners specifically looking to detect?

<p>Passengers attempting to travel in higher class carriages than permitted by their tickets. (B)</p> Signup and view all the answers

What must Travelling Ticket Examiners check regarding horseboxes and live-stock wagons?

<p>They need to see if there are excess drovers or unauthorized personnel. (A)</p> Signup and view all the answers

What specific area must be checked to prevent unauthorized passengers from traveling?

<p>Train compartments reserved for specific railway staff. (D)</p> Signup and view all the answers

In what situation are Travelling Ticket Examiners responsible for prosecuting individuals?

<p>When they detect attempts to defraud the railway by passengers. (B)</p> Signup and view all the answers

Why might passengers feel annoyed when asked to produce their tickets repeatedly?

<p>They may perceive the checks as harassment despite having proper tickets. (C)</p> Signup and view all the answers

What should Travelling Ticket Examiners be particularly attentive to regarding oversized packages?

<p>They must check if oversized packages have been properly booked according to tariff rules. (B)</p> Signup and view all the answers

During the inspection of brake vans and engines, Travelling Ticket Examiners need to check for what?

<p>Excess luggage being transported by unauthorized persons. (C)</p> Signup and view all the answers

What is NOT a duty of Travelling Ticket Examiners concerning ticket compliance?

<p>To assist passengers in acquiring last-minute tickets for their journey. (D)</p> Signup and view all the answers

Flashcards

Ticket checking at stations

Stations should be properly fenced or barricaded to ensure all entering/exiting passengers show their tickets. Staff (e.g., Station Masters) should regularly inspect the barriers and close unauthorized exits.

Staff assistance for ticket checking

At stations lacking proper fencing, staff members must assist ticket collectors to ensure all passengers entering or leaving the train have their tickets examined and collected.

Platform access restrictions

No one should enter a platform without a valid pass or ticket. Ticket Collectors ensure this.

Ticket nipping procedure

Tickets must be nipped (marked) to prevent reuse. This is done at the center of the ticket's bottom section.

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Checking children's tickets

Ticket Collectors must verify children's tickets, ensuring children over five have valid tickets. If disputes arise about age, the Station Master resolves it.

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Platform tickets control

Platform tickets must be nipped, similar to passenger tickets, when passengers are allowed onto platforms.

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Ticket collector responsibilities

Ticket collectors are responsible for checking tickets; ensuring compliance with ticket policies; and nipping tickets properly.

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Stamping tickets

Tickets must be stamped with the date of collection on the back of the ticket in the dating machine.

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Alternative stamping method

If a dating machine is unavailable, write the date of collection in ink on the back of the ticket.

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Avoiding double stamping

Ensure the date of collection is not stamped over the date of issue already on the ticket.

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Cancelled tickets

Tickets that can't be stamped using a dating machine should be marked 'cancelled' with the date of collection and signature.

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Late train tickets

Tickets from late trains should be stamped with the scheduled arrival date, not the actual arrival date.

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Separate late train collections

If a train arrives after the collection of previous day's tickets, the collection should be sent separately, with an accompanying note to the Accounts Office.

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Ticket return prohibition

Tickets are not allowed to be returned from the collecting station to the starting station, and correcting errors must not involve issuing a new ticket.

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Ticket Sorting

Sorted tickets based on 'station from', numbers, class, and type of ticket(single or return).

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Ticket Register Forms

Printed tickets go into Form Com./ T. 10 Rev., while other types (blanks, excess fare, soldier's) use Form Com./ T. 8 Rev.

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Defaulting passengers

Passengers who refuse or fail to pay railway dues.

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Handing over memo

A document used to record the details of a passenger handed over to the Railway Police for non-payment of dues.

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Accountal of handing over memo

The process of verifying the amount mentioned on the handing over memo and recording relevant details in a register.

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Station staff assistance

Station staff must assist ticket examiners in their duties, including recovering charges.

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Non-recovery memo

A memo created by the Station Master when they consider no charges are due.

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Arrest for ticket fraud

A person suspected of defrauding the railway can be arrested and taken before a magistrate within 24 hours, excluding travel time.

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Who proves fraud?

The railway administration has the burden of proving that a passenger intended to defraud.

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Careful prosecution

Ticket checkers should carefully investigate and only pursue prosecution under section 137 when they have sufficient evidence of fraud.

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Charges in writing

Charges against the passenger should be meticulously recorded in a charge-sheet.

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Police action

The charge-sheet is handed to the police, who then present the arrested person before the magistrate without delay.

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Charge-sheet copies

Copies of the charge-sheet are distributed to 'Accounts' and 'DRM' offices.

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Non-cognizable offense

An offense under section 138 is non-cognizable, meaning an arrest is generally not allowed.

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Exceptions to arrest

A person can be arrested under section 138 if they refuse to pay, give false information, or try to escape.

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Demand payment

Before arrest, the railway servant must demand payment of the owed amount.

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Equal rules

Sections 137 and 138 apply to both passengers and railway employees who travel without valid tickets.

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What happens if no tickets are collected?

When no tickets (printed, paper, free passes) are collected, a 'NIL' report should be sent to the Traffic Accounts Office.

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How to secure collected tickets?

Tickets should be collected in a bag, the mouth of which should be tied and sealed carefully to prevent tickets from slipping out.

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Returning ticket bags

Collected ticket bags should be returned daily to the stations they belong to, using free service waybills. Delays in this process should be reported to the Traffic Accounts Office.

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Journey forms for MPs

Members of Parliament fill out journey forms (Appendix V/A) at the end of their journeys. Ticket collectors politely insist on this.

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Alternative journey forms

Stations stock alternative forms (Appendix V/B) for MPs in case they don't have their own. Forms are in three parts (Member's, Accounts, Record).

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Handling alternative forms

Station staff fill out the form and get the MP's signature. The Member's foil goes to the MP, Accounts foil goes to the Traffic Accounts Office, and the Record foil stays at the station.

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Journey form record keeping

Collected journey forms are recorded in a manuscript register, duplicated using carbon paper. These forms are sent daily to the Traffic Accounts Office along with a covering memo.

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Monthly journey form report

At the end of each month, one copy of the manuscript register is sent to the Traffic Accounts Office, and the other copy is kept at the station.

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What happens when printed forms are unavailable?

If printed journey forms are not readily available, station staff should write out journey forms by hand and obtain the MP's signature.

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Journey form accountability

All collected journey forms are sent daily to the Traffic Accounts Office, accompanied by a list.

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NIL Report

A report submitted to the Traffic Accounts Office when no tickets are collected during a specific period.

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Ticket Bag Security

Collected tickets must be stored in a sealed bag to prevent loss or tampering.

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MP Journey Form

A form filled out by Members of Parliament documenting their train journeys.

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Manuscript Journey Form

A handwritten journey form created when printed forms are unavailable.

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Journey Form Submission

Collected journey forms are sent daily to the Traffic Accounts Office with a list.

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Dating machine stamp

Tickets should be stamped with the date, month, and year of collection using a dating machine on the back (or front for return tickets).

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Student Ticket Verification

Ticket checkers must examine 'Student Concession' tickets, verifying details like the student's name, age, and sex. If there's doubt, the student's signature on the 'student foil' should be checked.

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Irregular Tickets

If a ticket appears fake, altered, or irregular, the Station Master should be informed. They might contact the issuing station or take other appropriate action.

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Wrong Route Travel

Ticket Collectors ensure passengers travel on the route specified on their tickets. If a passenger is found travelling on a wrong route, they are dealt with according to railway rules.

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Ticket Collection and Security

When collecting tickets, they should be put into a bag, the mouth of which should be tied and sealed to prevent any from falling out. The bag should be returned daily to the station where the tickets were collected.

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Who checks tickets on goods trains?

Guards on goods trains must check the tickets and passes of passengers traveling in the brake van to ensure they have valid tickets or passes.

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What happens to passengers without tickets?

Passengers without valid tickets can be removed from the train under Section 139 of the Railways Act. Specific railway servants, like Station Masters and Guards, are authorized to remove passengers.

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Who can remove passengers from a train?

Station Masters, Assistant Station Masters, Guards/Conductors, Chief/Head Ticket Inspectors/Collectors, and Ticket Collectors/Examiners are authorized to remove passengers under Section 139 of the Railways Act.

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What happens if a passenger refuses to pay?

If a passenger refuses to pay the fare after being caught without a ticket, they can be arrested and taken before a magistrate. The railway administration must prove the passenger intended to defraud.

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What is a 'NIL' report?

A 'NIL' report is submitted to the Traffic Accounts Office when no tickets are collected during a specific period. It indicates that no passengers were traveling without valid tickets.

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Travelling Ticket Examiner Duties

Travelling Ticket Examiners are responsible for checking tickets on trains, detecting irregularities like expired tickets, unauthorized travel, and excess luggage, and recovering unpaid fares.

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Tactful Ticket Checking

Ticket Examiners should be polite and tactful when asking passengers for their tickets, even though passengers might feel annoyed by frequent checks.

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Checking Reserved Compartments

Compartments reserved for specific groups like railway police, postal staff, or dining cars must be checked for unauthorized passengers and luggage.

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Horse Box and Livestock Wagon Checks

Travelling Ticket Examiners should inspect horse boxes and livestock wagons to ensure no unauthorized persons or excess luggage are present.

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Detecting and Reporting Fraud

Travelling Ticket Examiners must investigate and prosecute or report passengers who fraudulently avoid paying fares or attempt to travel without valid tickets.

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Luggage Ticket Verification

Examiners must check luggage tickets held by passengers, verifying the number of tickets used for free allowance and ensuring these tickets are actually in possession of the passengers.

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Oversized Packages and Animal Carriage

Ticket Examiners must be aware of tariff rules regarding carriage of oversized packages, dogs, birds, and other animals to ensure proper procedures are followed.

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Dealing with Defaulting Passengers

If passengers refuse to pay dues, Ticket Examiners should document the incident, demand payment, and consider handing them over to the Railway Police if necessary.

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Evidence of Fraud

The railway administration bears the burden of proof in cases of suspected ticket fraud. Ticket Examiners should carefully gather evidence and only pursue prosecution when sufficient evidence exists.

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Charges and Legal Procedures

When a passenger is suspected of fraud, Ticket Examiners must record charges in writing, hand over the charge-sheet to the police, and ensure the suspect is presented before a magistrate.

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Study Notes

Check and Collection of Passenger Tickets

  • Purpose: Ensure passengers have proper tickets, tickets are issued correctly, and tickets are accounted for.
  • Ticket Checking: Conducted at platform entry, en route, and destination.
  • Ticket Nippers: Tools for ticket checking and cancellation. Types include gate, checking, and canceling nippers.
  • Marking on Tickets: Include railway identifier, division/area, and checking staff identification number. Includes 'V', 'M', and semi-circle markings on the tickets.
  • Paper Tickets: Date and train number are entered by Ticket Collector/Traveling Ticket Examiner on reverse.
  • Station Barricades: Stations should be clearly fenced or barricaded to prevent unauthorized entry/exit without showing a ticket.
  • Station Master Duty: Station Masters should assign staff for assistance if no barriers, to ensure all passengers show tickets at entry/exit.
  • Platform Tickets: Checked at platform entry and limited to one per person.
  • Platform Ticket Validity: Valid for two hours from issue time. Collected before leaving the station from holder.
  • Tickets Collection: Station Masters are responsible for good passenger ticket collection before passengers leave stations.
  • Checking Irregular Tickets: Irregular tickets (different destinations, incorrect fares, excessive luggage etc.) are carefully recorded.
  • Ticket Cancellation: All collected tickets from self-printing machines should be immediately nipped and stamped with the date of collection.
  • Register of Collected Tickets: Forms should be maintained in order of station from and by class types and whether single or return trip. Includes entries for local and through tickets.
  • Ticket Reports: Irregularities (eg undated, duplicated numbers, twice dated tickets) should be investigated and recorded.

Children's Tickets

  • Verification of Age: When disputed, Station Masters will determine age and decide if excess fare is applicable.
  • Children's Ticket Checks: Vigilance is required when admitting children of ages over 5.

Platform Tickets

  • Platform Ticket Check: Platform tickets are nipped at entry. (Same process as passenger tickets).
  • Platform Ticket Validity: Valid for two hours from the original issue.

Ticket Collection

  • Passenger Responsibilities: Passengers must have the proper ticket for their destination and class of carriage. They should avoid exceeding the allowable luggage allowance for their class.
  • Collecting Irregularities: The ticket collector should check the date, route, and class, and identify if luggage is excess or if the ticket is irregular. Irregular tickets should be noted and investigated.

Other Passenger Duties

  • Railway Personnel: Railway servants (eg. Railway Police are to be used for handling disputes with ticket-less travelers).
  • Passengers' Rights: The right to take a different train from initial departure unless there is a special restriction.

Removing Persons from Railway Carriages

  • Unlawful Carriage: Passengers who travel without a ticket or an unlawful ticket should be escorted from the train at the train station for a lawful trial with charges. Different levels are available, including Magistrate court.

Arrest of Passengers

  • Arrest Procedures: Procedures for arresting passengers who travel without a ticket or with incorrect tickets, including requirements for the chargesheet, and further police action.
  • Passenger Obligations: Passengers must pay excess charges if applicable and provide identification.
  • Enforcement of Rules: Ensure passengers' compliance with railway rules and regulations.

Ticket Check Enforcement

  • Ticket Checking Staff: Railway Employees responsible for carrying out ticket checks in trains.
  • Compartment Restrictions: Restrictions for certain compartments (eg., reserved for specific personnel like watermen).
  • Inspection of Passengers and Luggage: Checks on all passengers and their luggage to ensure proper tickets are presented and to identify unauthorized persons.

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Related Documents

IRCM Vol-1, Chapter-5 PDF

Description

This quiz covers the essential procedures for checking and collecting passenger tickets in a railway system. It includes ticket checking methods, tools used, and regulatory responsibilities of staff members. Understand the importance of proper ticket marking and the roles of station masters in maintaining security.

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