Theories of Persuasion in Communication

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Questions and Answers

Which mode of persuasion focuses on appealing to an audience's feelings and emotions?

  • Logos
  • Ethos
  • Rhetoric
  • Pathos (correct)

Logos is primarily concerned with building trust and authority with the audience.

False (B)

What is Aristotle's term for persuasion that relies on logic and reason?

Logos

___________ is a mode of persuasion that justifies arguments through reasoning and facts.

<p>Logos</p> Signup and view all the answers

Match the following modes of persuasion with their descriptions:

<p>Ethos = Trust and authority Pathos = Emotion and beliefs Logos = Logic and reasoning</p> Signup and view all the answers

What tactic do scammers often use to evoke strong emotions in their victims?

<p>Using sweet words and compliments (B)</p> Signup and view all the answers

What is the primary characteristic of the Peripheral route to persuasion?

<p>The receiver relies on cues such as source credibility (A)</p> Signup and view all the answers

Scammers avoid creating a sense of urgency to manipulate their victims.

<p>False (B)</p> Signup and view all the answers

What emotional connection do scammers aim to create with their victims?

<p>Deep emotional connection through shared dreams and values.</p> Signup and view all the answers

The Elaboration Likelihood Model only considers motivation as a factor in persuasion.

<p>False (B)</p> Signup and view all the answers

In the Elaboration Likelihood Model, what type of route should be taken when both motivation and ability are high?

<p>Central route</p> Signup and view all the answers

Scammers play on the victim's sense of ______ by expressing their financial troubles.

<p>fear</p> Signup and view all the answers

Match the techniques used by scammers with their descriptions:

<p>Logos = Creating urgency through logical appeals Pathos = Stirring emotional responses Ethos = Building trust through shared values Fear = Eliciting fear to prompt actions</p> Signup and view all the answers

When the audience has low motivation and low ability, the Peripheral route is used to __________.

<p>persuade</p> Signup and view all the answers

Match the motivation and ability levels with their corresponding persuasion routes:

<p>High motivation, high ability = Central route High motivation, low ability = Peripheral route Low motivation, high ability = Peripheral route Low motivation, low ability = Peripheral route</p> Signup and view all the answers

What effect does the Law of Scarcity have on an item?

<p>It increases the item's value as scarcity increases. (D)</p> Signup and view all the answers

The Law of Scarcity is based on the concept that delayed decisions do not impact the cost of a purchase.

<p>False (B)</p> Signup and view all the answers

Name one emotional tactic that scammers use to elicit sympathy from potential victims.

<p>Telling heartbreaking stories about their past.</p> Signup and view all the answers

The Law of Scarcity mentions that limited supply and __________ can create a sense of urgency.

<p>limited time</p> Signup and view all the answers

Match the following factors with their descriptions:

<p>Limited supply = Increases competition for ownership Potential loss = Drives urgency to acquire the item Limited time = Encourages quick decision-making Deadline = Creates pressure to act before it's too late</p> Signup and view all the answers

Flashcards

Law of Scarcity

The idea that the less available something is, the more valuable and desirable it becomes. People are driven to acquire it because they fear missing out on a limited opportunity.

Pathos

This persuasion technique uses emotional appeals to influence the audience. It's about connecting with their feelings and creating an emotional response.

Sympathy and Pity in Online Scams

Online scams often use pity and sympathy to manipulate victims. They may create fabricated stories about personal hardship to evoke compassion and create an emotional connection.

Impress Profiles in Online Scams

Scammers create fake online profiles to appear trustworthy and build credibility with potential victims. They often use attractive pictures or impressive credentials to deceive.

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Ethos

This persuasion technique uses logic and reasoning to appeal to the audience's intellect. It presents evidence, facts, and arguments to support a claim.

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Emotional Manipulation

Scammers use emotional manipulation techniques to gain trust and exploit victims.

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Romantic and Loving Messages

Scammers use sweet words, compliments, and promises of a future together to create strong romantic feelings in victims.

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Fear and Urgency

Scammers create a sense of urgency by claiming they have financial troubles or other emergencies that require immediate action.

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Building Trustworthiness

Scammers present themselves as trustworthy by using logos, ethos, and pathos.

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Shared Dreams and Values

Scammers emphasize shared dreams, values, or interests to create a deep emotional connection with victims.

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Logical Fallacy

A logical fallacy is an error in reasoning that weakens an argument, making it less persuasive. It can be used to mislead or manipulate the audience.

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Aristotle's Three Modes of Persuasion

The three modes of persuasion identified by Aristotle, which are logos, pathos, and ethos, are powerful tools for effective communication.

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Elaboration Likelihood Model (ELM)

A model explaining how people process persuasive messages. Depending on their motivation and ability, they may engage in central processing (carefully analyzing the message) or peripheral processing (relying on heuristics and cues).

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Peripheral Route to Persuasion

When the listener lacks the motivation or ability (or both) to think deeply about the message, they resort to this less effortful route to make decisions based on peripheral cues like speaker's attractiveness or number of arguments.

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Central Route to Persuasion

The listener carefully analyzes the message, considering its arguments, evidence, and logic.

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Central Route (High Motivation, High Ability)

When high motivation and ability lead to careful processing of information, leading to more lasting attitude changes.

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Peripheral Route (Low Motivation or Ability)

When motivation or ability is low, the listener relies on peripheral cues for quick decisions, leading to less enduring attitude changes.

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Study Notes

Theories of Persuasion

  • Aristotle identified three modes of persuasion: ethos, pathos, and logos.
  • Ethos refers to the speaker's credibility and trustworthiness.
  • Pathos appeals to the audience's emotions.
  • Logos uses logic and reasoning to justify arguments.

Logos

  • Persuading the audience through logical reasoning.
  • Provide reasons (e.g., "why" polythene bags should be banned).
  • Use evidence and facts to support arguments.
  • Structure arguments well.
  • Avoid logical fallacies.

Pathos

  • Persuading through emotional appeals.
  • Stirring emotions can engage the audience and increase their involvement in the message.
  • Crucial when immediate benefits are not obvious.
  • Create urgency or fear to motivate action.

Ethos

  • Persuasion based on the speaker's character and credibility.
  • Word power differs based on the speaker's reputation.
  • Make use of the speaker's identity, reputation, or trustworthiness to enhance persuasiveness (e.g., doctors for health topics).

Putting Theories into Practice

  • Example situations: receiving a bill with overcharges, wanting to buy an Apple notebook, choosing a restaurant, planning stock market investment.
  • In these scenarios, applying the three strategies for persuasion makes the request more likely to be met.

Elaboration Likelihood Model (ELM)

  • Developed by Richard Petty and John Cacioppo.
  • Explains how persuasive messages are processed:
    • Central route: High motivation and ability to process information leads to thorough examination of the message's arguments. The persuasion effectiveness depends heavily on the argument's quality. Audiences actively critically analyze the message.
    • Peripheral route: Low motivation or ability to process information leads to reliance on message cues (e.g., source credibility, number of arguments). Persuasion effectiveness depends more on cues and the perceived credibility of the source.

Motivation and Ability

  • Persuasion is influenced by the listener's motivation and ability to process information.
  • High motivation and ability: central route;
  • Low motivation or low ability: peripheral route.

Law of Scarcity

  • Scarcity of an item increases perceived value and desirability, leading people to act impulsively to avoid missing out.
  • Limited time, competition, and potential loss are used to create scarcity.
  • Effective in generating urgency and quick decisions.

Online Scam Review

  • Scams use ethos, pathos, and logos to manipulate potential victims—
  • Ethos: Impress profiles, pretending to be a senior management
  • Pathos: Emotional appeals (e.g., sympathy, romance)
  • Logos: Self-investment statements, records, and analysis reports to try to make the investment seem legitimate.

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