10 Questions
Which of the following is a reason for resolving workplace conflict through mediation?
All of the above
What is the purpose of the Canadian Parliament's Bill C-25?
To require informal conflict management systems in federal departments
What is the role of mediation in organizational and institutional conflict management systems?
To become an integral part
What is the preferred process for resolving disputes between organizations and the public?
Mediation
What are some emerging applications for mediation?
Resolving conflicts within organizations
During the pre-mediation, the mediator will determine whether the parties' dispute situation is suitable for mediation and if they are ready for mediation.
The mediator will determine the parties' willingness to compromise.
What should be confirmed during the pre-mediation phase?
The location of the mediation.
What must both parties agree to in order to proceed with mediation?
Trying mediation as a dispute resolution method.
What is the purpose of reviewing the case before mediation?
To gather evidence for the mediation.
What are the two possible models for mediation mentioned in the text?
Public policy mediation and restorative justice mediation.
Discover the benefits and applications of mediation in resolving workplace conflicts with this informative quiz. Learn about how mediation is becoming a preferred option for companies to internally solve issues and avoid legal battles. Explore the reasons why mediation is becoming an integral part of organizational and institutional conflict management systems. Test your knowledge and enhance your understanding of the role of mediation in workplace conflict resolution.
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