5 Questions
What is the condition for returning a damaged, defective, or incorrect product?
The item must not be damaged while in your possession
Which items are not eligible for return?
Wind instruments
What is the time limit for free replacement of a damaged, defective, or different/wrong item for Mobiles & Tablets?
10 days
What is the condition for receiving a refund for a damaged, defective, or different product?
The item must not be damaged while in your possession
What is the condition for returning an item marked as non-returnable on the detail page?
The item must not be damaged while in your possession
Study Notes
Return Policy
- Damaged, defective, or incorrect products can be returned if they do not match the description or are not functional.
Items Not Eligible for Return
- Certain items are not eligible for return, but the specific items are not specified.
Time Limit for Free Replacement
- For Mobiles & Tablets, there is a time limit for free replacement of a damaged, defective, or different/wrong item, but the exact time frame is not specified.
Refund Conditions
- To receive a refund for a damaged, defective, or different product, the product must meet certain conditions, which are not specified.
Non-Returnable Items
- Items marked as non-returnable on the product detail page cannot be returned unless they are damaged, defective, or different from the description.
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