Podcast
Questions and Answers
Soft skills are the ______ sauce of customer service.
Soft skills are the ______ sauce of customer service.
secret
The power of WOW lies in its ability to create ______, word-of-mouth, and repeat business.
The power of WOW lies in its ability to create ______, word-of-mouth, and repeat business.
loyalty
Effective ______ is the foundation of great customer service.
Effective ______ is the foundation of great customer service.
communication
It involves active ______, clear and concise language, and positive body language.
It involves active ______, clear and concise language, and positive body language.
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Remember, a ______.
Remember, a ______.
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