The 7 C's of Effective Professional Communication

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44 Questions

Which of the following is NOT one of the 7 C’s of professional communication?

Confusing

Which of the following is NOT a characteristic of clear writing?

Using jargon and technical language

What does coherent writing do?

Connects ideas logically

Which of the following is NOT one of the 7 C's of technical writing?

Clear

What is the recommended average length for a sentence in technical writing?

20-30 words

Which of the following is NOT a guideline for using precise wording in technical writing?

Use clichés to add impact.

What does it mean for a sentence to be 'simple' in grammatical terms?

It has one main clause.

Which of the following is NOT a characteristic of precise writing?

Figurative language

What is the advantage of using the active voice in technical writing?

It conveys who or what performs the action.

Which of the following is NOT recommended when writing precisely?

Using absolutes like 'never' and 'always'

What does it mean to separate facts from opinions in technical writing?

Using phrases like 'we recommend' or 'we believe'

True or false: The 7 C's of professional communication include Clear, Coherent, Concise, Concrete, Correct, Complete, and Courteous.

True

True or false: Clear writing matches vocabulary to the audience, avoiding jargon and unnecessary technical or obscure language.

True

True or false: Coherent writing ensures that the reader can easily follow the ideas and train of thought.

True

True or false: Precise writing is clear, concise, concrete, and correct?

True

True or false: The active voice emphasizes the recipient of the action?

False

True or false: The passive voice is generally wordier and often leaves out the person/thing doing the action?

True

True or false: Overusing intensifiers like 'extremely' is recommended in technical writing?

False

True or false: Technical writing should use vague and subjective language.

False

True or false: Technical writing should aim for an average of around 20 to 30 words per sentence.

True

True or false: Precise writing in technical writing means using short, direct words whenever possible.

True

True or false: Clichés are expressions that are commonly used and have lost their meaning and impact.

True

True or false: The 7 C's of professional communication are Clear, Coherent, Concise, Concrete, Correct, Complete, and Courteous?

True

True or false: Clear writing conveys the purpose of the document immediately to the reader, matching vocabulary to the audience?

True

True or false: Precise writing in technical writing means using long, descriptive words whenever possible?

False

True or false: Technical writing tends to use complex sentence structures more often than other types of writing?

False

True or false: The goal of technical writing is to communicate directly and plainly, using short, direct words whenever possible?

True

True or false: Clichés are expressions that are commonly used and have lost their meaning and impact?

True

True or false: Precise writing in technical writing means using long words and phrases instead of short, direct words?

False

True or false: Technical writing should avoid using words that have multiple possible meanings?

True

True or false: The active voice emphasizes the person or thing performing the action in a sentence?

True

True or false: Precise writing in technical writing is clear, concise, concrete, correct, accurate, and active?

True

True or false: Overusing intensifiers like 'extremely' is recommended in technical writing?

False

Applying the 7 C’s of professional communication will result in writing that is ________

Clear Coherent Concise Concrete Correct Complete Courteous.

Clear writing involves knowing what you want to say before you say it because often a lack of clarity comes from ________ thinking or poor planning

unclear

Coherently connecting ideas is like building ________ between islands of thought so the reader can easily move from one idea to the next

bridges

Keep in mind that readers of technical writing tend to choose literal meanings, so avoid figurative language that might be ______

confusing

Use consistent terminology rather than looking for synonyms that may be less ______

precise

When possible, use the active voice to convey who or what performs the ______ of the verb

action

Precise writing encapsulates many of the 7 C’s; it is clear, concise, concrete, and ______

correct

Being _______ also means providing accurate information, as well as using the right document type and form for the task.

correct

Technical writing is ________ writing. Vague, overly general, hyperbolic or subjective/ambiguous terms are simply not appropriate in this genre.

precise

The goal is to aim for an average of around 20 to 30 words per _______.

sentence

_____ writing entails designing a reader-friendly, easy-to-read document; using tactful language and appropriate modes of addressing the audience; and avoiding potentially offensive terminology, usage, and tone.

Courteous

Test your knowledge of effective professional communication with this quiz on the 7 C's. Discover how well you understand the importance of being clear, coherent, concise, concrete, correct, complete, and courteous in your writing.

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