The 7 C's of Effective Professional Communication
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Questions and Answers

Which of the following is NOT one of the 7 C’s of professional communication?

  • Clear
  • Concise
  • Confusing (correct)
  • Complete
  • Which of the following is NOT a characteristic of clear writing?

  • Using jargon and technical language (correct)
  • Being precise
  • Avoiding unclear thinking
  • Matching vocabulary to the audience
  • What does coherent writing do?

  • Connects ideas logically (correct)
  • Avoids repetition and redundancy
  • Sounds choppy and disconnected
  • Uses long preposition strings
  • Which of the following is NOT one of the 7 C's of technical writing?

    <p>Clear</p> Signup and view all the answers

    What is the recommended average length for a sentence in technical writing?

    <p>20-30 words</p> Signup and view all the answers

    Which of the following is NOT a guideline for using precise wording in technical writing?

    <p>Use clichés to add impact.</p> Signup and view all the answers

    What does it mean for a sentence to be 'simple' in grammatical terms?

    <p>It has one main clause.</p> Signup and view all the answers

    Which of the following is NOT a characteristic of precise writing?

    <p>Figurative language</p> Signup and view all the answers

    What is the advantage of using the active voice in technical writing?

    <p>It conveys who or what performs the action.</p> Signup and view all the answers

    Which of the following is NOT recommended when writing precisely?

    <p>Using absolutes like 'never' and 'always'</p> Signup and view all the answers

    What does it mean to separate facts from opinions in technical writing?

    <p>Using phrases like 'we recommend' or 'we believe'</p> Signup and view all the answers

    True or false: The 7 C's of professional communication include Clear, Coherent, Concise, Concrete, Correct, Complete, and Courteous.

    <p>True</p> Signup and view all the answers

    True or false: Clear writing matches vocabulary to the audience, avoiding jargon and unnecessary technical or obscure language.

    <p>True</p> Signup and view all the answers

    True or false: Coherent writing ensures that the reader can easily follow the ideas and train of thought.

    <p>True</p> Signup and view all the answers

    True or false: Precise writing is clear, concise, concrete, and correct?

    <p>True</p> Signup and view all the answers

    True or false: The active voice emphasizes the recipient of the action?

    <p>False</p> Signup and view all the answers

    True or false: The passive voice is generally wordier and often leaves out the person/thing doing the action?

    <p>True</p> Signup and view all the answers

    True or false: Overusing intensifiers like 'extremely' is recommended in technical writing?

    <p>False</p> Signup and view all the answers

    True or false: Technical writing should use vague and subjective language.

    <p>False</p> Signup and view all the answers

    True or false: Technical writing should aim for an average of around 20 to 30 words per sentence.

    <p>True</p> Signup and view all the answers

    True or false: Precise writing in technical writing means using short, direct words whenever possible.

    <p>True</p> Signup and view all the answers

    True or false: Clichés are expressions that are commonly used and have lost their meaning and impact.

    <p>True</p> Signup and view all the answers

    True or false: The 7 C's of professional communication are Clear, Coherent, Concise, Concrete, Correct, Complete, and Courteous?

    <p>True</p> Signup and view all the answers

    True or false: Clear writing conveys the purpose of the document immediately to the reader, matching vocabulary to the audience?

    <p>True</p> Signup and view all the answers

    True or false: Precise writing in technical writing means using long, descriptive words whenever possible?

    <p>False</p> Signup and view all the answers

    True or false: Technical writing tends to use complex sentence structures more often than other types of writing?

    <p>False</p> Signup and view all the answers

    True or false: The goal of technical writing is to communicate directly and plainly, using short, direct words whenever possible?

    <p>True</p> Signup and view all the answers

    True or false: Clichés are expressions that are commonly used and have lost their meaning and impact?

    <p>True</p> Signup and view all the answers

    True or false: Precise writing in technical writing means using long words and phrases instead of short, direct words?

    <p>False</p> Signup and view all the answers

    True or false: Technical writing should avoid using words that have multiple possible meanings?

    <p>True</p> Signup and view all the answers

    True or false: The active voice emphasizes the person or thing performing the action in a sentence?

    <p>True</p> Signup and view all the answers

    True or false: Precise writing in technical writing is clear, concise, concrete, correct, accurate, and active?

    <p>True</p> Signup and view all the answers

    True or false: Overusing intensifiers like 'extremely' is recommended in technical writing?

    <p>False</p> Signup and view all the answers

    Applying the 7 C’s of professional communication will result in writing that is ________

    <p>Clear Coherent Concise Concrete Correct Complete Courteous.</p> Signup and view all the answers

    Clear writing involves knowing what you want to say before you say it because often a lack of clarity comes from ________ thinking or poor planning

    <p>unclear</p> Signup and view all the answers

    Coherently connecting ideas is like building ________ between islands of thought so the reader can easily move from one idea to the next

    <p>bridges</p> Signup and view all the answers

    Keep in mind that readers of technical writing tend to choose literal meanings, so avoid figurative language that might be ______

    <p>confusing</p> Signup and view all the answers

    Use consistent terminology rather than looking for synonyms that may be less ______

    <p>precise</p> Signup and view all the answers

    When possible, use the active voice to convey who or what performs the ______ of the verb

    <p>action</p> Signup and view all the answers

    Precise writing encapsulates many of the 7 C’s; it is clear, concise, concrete, and ______

    <p>correct</p> Signup and view all the answers

    Being _______ also means providing accurate information, as well as using the right document type and form for the task.

    <p>correct</p> Signup and view all the answers

    Technical writing is ________ writing. Vague, overly general, hyperbolic or subjective/ambiguous terms are simply not appropriate in this genre.

    <p>precise</p> Signup and view all the answers

    The goal is to aim for an average of around 20 to 30 words per _______.

    <p>sentence</p> Signup and view all the answers

    _____ writing entails designing a reader-friendly, easy-to-read document; using tactful language and appropriate modes of addressing the audience; and avoiding potentially offensive terminology, usage, and tone.

    <p>Courteous</p> Signup and view all the answers

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