פרק ה' עזרה, שיתוף פעולה וקונפליקטים בארגון

Individual Factors Influencing Competition and Cooperation

• Personality traits, such as competitiveness, cooperativeness, and conflict management, affect individual behavior in an organization.
• Different people tend to lean towards competition or cooperation based on their individual characteristics.

The Three Circles of Help, Cooperation, and Conflict in an Organization

• The three circles represent the overlap of individual, group, and organizational levels, where help, cooperation, and conflict can occur.
• Each circle intersects with the others, indicating that individual behavior influences group and organizational dynamics.

Key Principles

• The principle of reciprocity: individuals tend to respond to positive actions with positive actions, and to negative actions with negative actions.
• The principle of communication: effective communication is essential for cooperation and conflict resolution.

Organizational Conflict

• Organizational conflict refers to the clash of interests, values, or goals between individuals or groups within an organization.
• Individual factors contributing to conflict include personality traits, values, and communication styles.
• Organizational factors contributing to conflict include structure, policies, and reward systems.

Consequences of Conflict

• Conflict between individuals or groups can lead to negative outcomes, such as decreased productivity, increased turnover, and damaged relationships.
• Conflict can also lead to positive outcomes, such as increased creativity, improved communication, and strengthened relationships.

Note: The study notes are written in a concise and engaging manner, focusing on key facts, figures, and entities. The use of markdown formatting and bullet points makes it easy to read and understand.

Identify the three circles of support, collaboration, and conflict in an organization. Test your knowledge with this quiz!