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Questions and Answers
How to manage incidents in IT field?
Is the interviewee's company a multinational or local organization?
What is the main difference between STP and RSTP?
How would the interviewee prioritize two jobs at the same time?
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How many tickets does the interviewee deal with on a daily basis?
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What ticket system does the interviewee use?
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Which backup tool does Microsoft recommend for backing up files in Windows 10?
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What is the primary purpose of File History in Windows 10?
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Where can you backup your files using File History?
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What is the Azure cloud platform primarily designed for?
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What is a common scenario-based question for a Desktop Support Engineer role?
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What should you do when you receive two queries at the same time as a Desktop Support Engineer?
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How should you deal with an angry client as a Desktop Support Engineer?
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What is the first response when you find a system/laptop is dead and beyond repair?
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What is a strong point that a fellow worker would admire in a Desktop Support Engineer?
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What triggers anger/anxiety in a Desktop Support Engineer?
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