Podcast
Questions and Answers
How to manage incidents in IT field?
How to manage incidents in IT field?
- In the ticketing system (correct)
- Handling tickets
- Dealing with daily support
- Managing teams of employees
Is the interviewee's company a multinational or local organization?
Is the interviewee's company a multinational or local organization?
- Multinational organization
- Regional organization
- Global organization
- Local organization (correct)
What is the main difference between STP and RSTP?
What is the main difference between STP and RSTP?
- STP is faster than RSTP
- STP is used for local networks while RSTP is used for global networks
- RSTP is an updated version of STP
- RSTP assumes different port states than STP (correct)
How would the interviewee prioritize two jobs at the same time?
How would the interviewee prioritize two jobs at the same time?
How many tickets does the interviewee deal with on a daily basis?
How many tickets does the interviewee deal with on a daily basis?
What ticket system does the interviewee use?
What ticket system does the interviewee use?
Which backup tool does Microsoft recommend for backing up files in Windows 10?
Which backup tool does Microsoft recommend for backing up files in Windows 10?
What is the primary purpose of File History in Windows 10?
What is the primary purpose of File History in Windows 10?
Where can you backup your files using File History?
Where can you backup your files using File History?
What is the Azure cloud platform primarily designed for?
What is the Azure cloud platform primarily designed for?
What is a common scenario-based question for a Desktop Support Engineer role?
What is a common scenario-based question for a Desktop Support Engineer role?
What should you do when you receive two queries at the same time as a Desktop Support Engineer?
What should you do when you receive two queries at the same time as a Desktop Support Engineer?
How should you deal with an angry client as a Desktop Support Engineer?
How should you deal with an angry client as a Desktop Support Engineer?
What is the first response when you find a system/laptop is dead and beyond repair?
What is the first response when you find a system/laptop is dead and beyond repair?
What is a strong point that a fellow worker would admire in a Desktop Support Engineer?
What is a strong point that a fellow worker would admire in a Desktop Support Engineer?
What triggers anger/anxiety in a Desktop Support Engineer?
What triggers anger/anxiety in a Desktop Support Engineer?
