Techno-Structural Issues and Group-Level OD Interventions
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Questions and Answers

What do teambuilding interventions aim to improve?

  • Work design
  • Inter-group relations
  • Group processes (correct)
  • Organizational structure

    • What is a key characteristic of teams according to the text?

  • Isolation of members
  • Individual accountability only
  • High interdependence among members (correct)
  • Low levels of interaction

    • Which type of intervention focuses on techno-structural changes?

  • Teambuilding
  • Process consultation
  • Total quality management (correct)
  • Inter-group relations

    • In what way do team members exhibit collective efficiency?

    <p>Through positive evaluation of group competency (C)</p> Signup and view all the answers

    Which intervention is grounded in the Teamwork Effectiveness Model according to the text?

    <p>Teambuilding (C)</p> Signup and view all the answers

    What does high interdependence among team members contribute to?

    <p>Positive evaluation of group competency (A)</p> Signup and view all the answers

    What are the key factors for team effectiveness as mentioned in the text?

    <p>Team composition, team processes, and organizational and team climate (C)</p> Signup and view all the answers

    What is the main focus of process consultation interventions?

    <p>Helping groups solve their own problems (D)</p> Signup and view all the answers

    What is the role of a process consultant?

    <p>Act as a facilitator to help groups resolve process issues (A)</p> Signup and view all the answers

    Why does process consultation assume that organizations can solve their own problems effectively?

    <p>To encourage self-reliance and empowerment within the organization (C)</p> Signup and view all the answers

    What is the foundation of process consultation interventions according to Edgar Schein?

    <p>Consultation focusing on a helping relationship (C)</p> Signup and view all the answers

    How does team effectiveness occur according to the text?

    <p>When each factor positively contributes to the team's functioning (B)</p> Signup and view all the answers

    What is the primary purpose of high-involvement organizations according to the passage?

    <p>To provide employees with opportunities to make and take decisions within the organization (D)</p> Signup and view all the answers

    What does the passage say about the recent trends in employee involvement in the workplace?

    <p>Organizations are shifting away from centralized decision-making towards increasing employee participation (B)</p> Signup and view all the answers

    According to the passage, what is the main focus of Total Quality Management (TQM)?

    <p>Orienting all the activities of an organization around the concept of quality (D)</p> Signup and view all the answers

    What is the key idea behind the 'high-involvement organizations' intervention discussed in the passage?

    <p>All of the above (D)</p> Signup and view all the answers

    What is the relationship between TQM and quality control according to the passage?

    <p>TQM emerged from a manufacturing emphasis on quality control (D)</p> Signup and view all the answers

    What is the main reason the passage discusses the 'high-involvement organizations' intervention?

    <p>To explain how it can help organizations address low performance during times of stress (C)</p> Signup and view all the answers

    What is the primary role of an OD consultant according to the text?

    <p>Identify issues and propose interventions for the client (C)</p> Signup and view all the answers

    Which term is synonymous with 'work design' as per the text?

    <p>Job analysis (C)</p> Signup and view all the answers

    What is a key component of the job characteristics model for work design?

    <p>Skill variety (C)</p> Signup and view all the answers

    What does the socio-technical systems approach to job design emphasize?

    <p>Recognizing the interaction of employees and technology (D)</p> Signup and view all the answers

    What does job design primarily focus on in terms of job descriptions and specifications?

    <p>Job requirements and responsibilities (B)</p> Signup and view all the answers

    How does the text describe the impact of work dimensions on employee motivation in the job characteristics model?

    <p>Drives employee motivation (C)</p> Signup and view all the answers

    What is the overall goal of Total Quality Management?

    <p>To enhance customer satisfaction (D)</p> Signup and view all the answers

    Which is NOT a key principle of Total Quality Management?

    <p>Profit maximization (B)</p> Signup and view all the answers

    What is a common challenge in managing and leading group-level interventions?

    <p>Resistance to change at the micro level (D)</p> Signup and view all the answers

    Which aspect is crucial in the development and implementation of group-level interventions?

    <p>OD practitioner’s skills, knowledge, competencies (B)</p> Signup and view all the answers

    In Total Quality Management, who works together to establish quality standards?

    <p>Employees and customers (C)</p> Signup and view all the answers

    What is the main goal of a company-wide effort to improve systems, groups, and people?

    <p>Achieving organizational objectives (B)</p> Signup and view all the answers

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