Techno-Structural Issues and Group-Level OD Interventions

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30 Questions

What do teambuilding interventions aim to improve?

Group processes

What is a key characteristic of teams according to the text?

High interdependence among members

Which type of intervention focuses on techno-structural changes?

Total quality management

In what way do team members exhibit collective efficiency?

Through positive evaluation of group competency

Which intervention is grounded in the Teamwork Effectiveness Model according to the text?

Teambuilding

What does high interdependence among team members contribute to?

Positive evaluation of group competency

What are the key factors for team effectiveness as mentioned in the text?

Team composition, team processes, and organizational and team climate

What is the main focus of process consultation interventions?

Helping groups solve their own problems

What is the role of a process consultant?

Act as a facilitator to help groups resolve process issues

Why does process consultation assume that organizations can solve their own problems effectively?

To encourage self-reliance and empowerment within the organization

What is the foundation of process consultation interventions according to Edgar Schein?

Consultation focusing on a helping relationship

How does team effectiveness occur according to the text?

When each factor positively contributes to the team's functioning

What is the primary purpose of high-involvement organizations according to the passage?

To provide employees with opportunities to make and take decisions within the organization

What does the passage say about the recent trends in employee involvement in the workplace?

Organizations are shifting away from centralized decision-making towards increasing employee participation

According to the passage, what is the main focus of Total Quality Management (TQM)?

Orienting all the activities of an organization around the concept of quality

What is the key idea behind the 'high-involvement organizations' intervention discussed in the passage?

All of the above

What is the relationship between TQM and quality control according to the passage?

TQM emerged from a manufacturing emphasis on quality control

What is the main reason the passage discusses the 'high-involvement organizations' intervention?

To explain how it can help organizations address low performance during times of stress

What is the primary role of an OD consultant according to the text?

Identify issues and propose interventions for the client

Which term is synonymous with 'work design' as per the text?

Job analysis

What is a key component of the job characteristics model for work design?

Skill variety

What does the socio-technical systems approach to job design emphasize?

Recognizing the interaction of employees and technology

What does job design primarily focus on in terms of job descriptions and specifications?

Job requirements and responsibilities

How does the text describe the impact of work dimensions on employee motivation in the job characteristics model?

Drives employee motivation

What is the overall goal of Total Quality Management?

To enhance customer satisfaction

Which is NOT a key principle of Total Quality Management?

Profit maximization

What is a common challenge in managing and leading group-level interventions?

Resistance to change at the micro level

Which aspect is crucial in the development and implementation of group-level interventions?

OD practitioner’s skills, knowledge, competencies

In Total Quality Management, who works together to establish quality standards?

Employees and customers

What is the main goal of a company-wide effort to improve systems, groups, and people?

Achieving organizational objectives

Learn about different types of group-level OD interventions focused on teambuilding, process consultation, work design, inter-group relations, and organizational confrontation meetings to improve organizational effectiveness. Also, understand how techno-structural changes like work design, high-involvement organizations, and total quality management can enhance an organization's technology and structure.

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