Technical Communication Chapter 1
10 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the main goal of improving quality in an organization?

  • To improve efficiency
  • To reduce communication technology
  • To reduce employee interest
  • To respond quickly to customer needs (correct)
  • What is offshoring in the context of a global business climate?

  • Purchasing goods from an outside company
  • Improving communication technology
  • Moving some of a company's operations to another country (correct)
  • Encouraging employee interest in the success of the organization
  • Why is just-in-time delivery important in an organization?

  • To improve communication technology
  • To respond quickly to customer needs
  • To reduce employee interest
  • To improve efficiency (correct)
  • What is the main goal of a business climate in an organization?

    <p>To improve quality and To improve efficiency</p> Signup and view all the answers

    What is outsourcing in the context of a global business climate?

    <p>Purchasing goods or subcontracting services from an outside company</p> Signup and view all the answers

    What is the importance of improving communication technology in an organization?

    <p>To improve efficiency &amp; To improve quality</p> Signup and view all the answers

    What is the main goal of strategies for understanding cultures in a global workplace?

    <p>To facilitate international communication</p> Signup and view all the answers

    Why is it important to encourage employee interest in the success of an organization?

    <p>To improve employee motivation</p> Signup and view all the answers

    What is the main goal of a global business climate in an organization?

    <p>To facilitate international business operations</p> Signup and view all the answers

    What is the importance of strategies for communicating internationally in a global workplace?

    <p>To facilitate international communication</p> Signup and view all the answers

    Study Notes

    Technical Communication in the Workplace

    • The course involves weekly lectures of 2 x 50 minutes, and students are required to write a formal email with their real full name, group number, and ID number.

    Writing in the Workplace

    • No other information is provided about this topic.

    Defining Technical Communication

    • No other information is provided about this topic.

    Culture in Organizations

    • The business climate aims to improve quality by responding quickly to customer needs and encouraging employee interest in the organization's success.
    • Improving efficiency involves just-in-time delivery and improved communication technology.
    • The global business climate involves outsourcing (purchasing goods or services from an outside company) and offshoring (moving some operations to another country).

    The Global Workplace

    • Strategies for communicating internationally include using simplified English to eliminate ambiguity, improve translation, and make reading easier.
    • Guidelines for simplified English include simplifying grammar and style rules, using simple verb tenses and verb constructions, limiting vocabulary to words with clear meaning, using language and terminology consistently, and defining technical terms.
    • Strategies for understanding cultures and communicating internationally are essential in the global workplace.

    Ethics in the Workplace

    • Ethical guidelines for work involve ethical and legal issues in writing.
    • No other information is provided about this topic.

    The M-Global Case

    • No other information is provided about this topic.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    This quiz assesses your understanding of technical communication in the workplace, based on Chapter 1 of the book 'Technical Communication: A Practical Approach' by William Sanborn Pfeiffer and Kaye Adkins.

    More Like This

    Use Quizgecko on...
    Browser
    Browser