10 Questions
What is the main goal of improving quality in an organization?
To respond quickly to customer needs
What is offshoring in the context of a global business climate?
Moving some of a company's operations to another country
Why is just-in-time delivery important in an organization?
To improve efficiency
What is the main goal of a business climate in an organization?
To improve quality and To improve efficiency
What is outsourcing in the context of a global business climate?
Purchasing goods or subcontracting services from an outside company
What is the importance of improving communication technology in an organization?
To improve efficiency & To improve quality
What is the main goal of strategies for understanding cultures in a global workplace?
To facilitate international communication
Why is it important to encourage employee interest in the success of an organization?
To improve employee motivation
What is the main goal of a global business climate in an organization?
To facilitate international business operations
What is the importance of strategies for communicating internationally in a global workplace?
To facilitate international communication
Study Notes
Technical Communication in the Workplace
- The course involves weekly lectures of 2 x 50 minutes, and students are required to write a formal email with their real full name, group number, and ID number.
Writing in the Workplace
- No other information is provided about this topic.
Defining Technical Communication
- No other information is provided about this topic.
Culture in Organizations
- The business climate aims to improve quality by responding quickly to customer needs and encouraging employee interest in the organization's success.
- Improving efficiency involves just-in-time delivery and improved communication technology.
- The global business climate involves outsourcing (purchasing goods or services from an outside company) and offshoring (moving some operations to another country).
The Global Workplace
- Strategies for communicating internationally include using simplified English to eliminate ambiguity, improve translation, and make reading easier.
- Guidelines for simplified English include simplifying grammar and style rules, using simple verb tenses and verb constructions, limiting vocabulary to words with clear meaning, using language and terminology consistently, and defining technical terms.
- Strategies for understanding cultures and communicating internationally are essential in the global workplace.
Ethics in the Workplace
- Ethical guidelines for work involve ethical and legal issues in writing.
- No other information is provided about this topic.
The M-Global Case
- No other information is provided about this topic.
This quiz assesses your understanding of technical communication in the workplace, based on Chapter 1 of the book 'Technical Communication: A Practical Approach' by William Sanborn Pfeiffer and Kaye Adkins.
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