Technical Communication Definition
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Questions and Answers

What is the primary purpose of technical communication?

  • To write a novel
  • To share personal opinions
  • To create a social media post
  • To perform a task, answer a question, solve a problem or make a decision (correct)
  • What type of communication involves delivering bad news?

  • Verbal communication
  • Direct approach
  • Indirect approach (correct)
  • Written communication
  • What is the primary function of a buffer in a bad news letter?

  • To create a positive mood (correct)
  • To provide reasons for the bad news
  • To deliver the bad news
  • To conclude the letter
  • What is the purpose of verbal communication for supervisors?

    <p>To communicate with team members</p> Signup and view all the answers

    What is the characteristic of a report?

    <p>It is a written communication</p> Signup and view all the answers

    What is the structure of a bad news letter?

    <p>Buffer, Reasons, Bad news, Closing</p> Signup and view all the answers

    What is the analogy used to describe paragraphs in technical writing?

    <p>A cheeseburger</p> Signup and view all the answers

    Which of the following is NOT a key element of a well-structured paragraph?

    <p>Header image</p> Signup and view all the answers

    What is the primary function of a topic sentence in a paragraph?

    <p>To introduce the main idea</p> Signup and view all the answers

    What is the purpose of supporting details in a paragraph?

    <p>To provide evidence and examples</p> Signup and view all the answers

    What is the role of a concluding sentence in a paragraph?

    <p>To summarize the main points and transition to the next paragraph</p> Signup and view all the answers

    What is the primary principle of a paragraph that ensures a single idea is conveyed?

    <p>Unity</p> Signup and view all the answers

    Which of the following is NOT a principle of writing a good paragraph?

    <p>Conciseness</p> Signup and view all the answers

    What is the purpose of using titles in a paragraph?

    <p>To highlight the main idea</p> Signup and view all the answers

    What is the characteristic of a paragraph that ensures a logical sequence between sentences?

    <p>Coherence</p> Signup and view all the answers

    What is the principle of a paragraph that ensures enough details are provided to support the main idea?

    <p>Sufficient Content</p> Signup and view all the answers

    What is the primary function of a title in a paragraph?

    <p>To indicate the topic of the paragraph</p> Signup and view all the answers

    What is a characteristic of effective titles in technical writing?

    <p>They always have capital letters</p> Signup and view all the answers

    What is the primary purpose of a paragraph in technical writing?

    <p>To convey a single idea or concept</p> Signup and view all the answers

    What is an essential principle of writing a good paragraph?

    <p>Including transitional sentences to connect ideas</p> Signup and view all the answers

    What is a key element of a well-structured paragraph?

    <p>A strong and focused topic sentence</p> Signup and view all the answers

    Study Notes

    Technical Communication

    • Technical communication is the exchange of specialized information between professionals to perform a task, answer a question, solve a problem, or make a decision.

    Forms of Technical Communication

    • Verbal communication
    • Written communication

    Types of Written Communication

    • Memos
    • Letters
    • Proposals
    • Reports
    • Manuals

    Types of Verbal Communication

    • Verbal Communications for Supervisors
    • Verbal Communications for Team Members
    • Verbal Communications with Clients
    • Verbal Communications for Presenters

    The Indirect Approach

    • The indirect approach is used when delivering bad news.

    Structure of a Bad News Letter

    • Consists of four paragraphs:
      • Buffer (creates a positive mood, e.g. compliment, thanks, positive emotion, or positive event)
      • Reasons (explains the situation leading to the bad news)
      • Bad news (delivers the bad news)
      • Closing (ends the letter)

    Principles of Writing Paragraph

    Understanding Paragraphs

    • A paragraph can be thought of as a cheeseburger, with different parts working together to create a cohesive whole.
    • Transition sentences are necessary to lead into the next paragraph.

    The Parts of a Paragraph

    • A paragraph consists of:
      • Title: the name of the paragraph, which tells what the paragraph is about and always has capital letters.
      • Lecture outlines: includes communication forms, principles of technical writing, and principal writing tools.

    Writing Good Paragraphs

    • Good paragraphs should have:
      • Unity: a single idea that ties the paragraph together.
      • Coherence: a logical sequence between sentences that creates a clear flow.
      • Sufficient Content: enough details to support the main idea of the paragraph.

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    Quiz Team

    Description

    This quiz focuses on the definition and forms of technical communication, including verbal and written communication, and its application in various professional settings.

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