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Tech Support and Remote Support Services Quiz

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Tech Support and Remote Support Services Quiz

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Questions and Answers

According to Lamano (2021), what is the importance of tech support and remote support for businesses?

They provide timely and effective assistance to resolve technical challenges, minimizing downtime and enabling businesses to operate seamlessly. (correct)

They offer personalized attention and dedicated assistance.

They allow businesses to access expertise without the costs of maintaining an in-house IT department.

They reduce expenses associated with travel, accommodation, and equipment.

What is the advantage of booking an appointment for a service repair at iStore Philippines according to local literature?

It ensures convenience and saves time for customers. (correct)

It allows businesses to access expertise without the costs of maintaining an in-house IT department.

It reduces expenses associated with travel, accommodation, and equipment.

It offers personalized attention and dedicated assistance.

What is the advantage of remote IT support according to Herman (2021)?

It allows businesses to access expertise without the costs of maintaining an in-house IT department.

It reduces expenses associated with travel, accommodation, and equipment.

It provides immediate assistance regardless of geographical location, minimizing downtime and increasing productivity. (correct)

It offers personalized attention and dedicated assistance.

Study Notes

Importance of Tech Support and Remote Support

Tech support and remote support are crucial for businesses (Lamano, 2021)
They provide essential assistance for businesses to operate efficiently

Advantage of Booking an Appointment for Service Repair at iStore Philippines

Booking an appointment for a service repair at iStore Philippines offers a significant advantage (local literature)
This advantage allows for a more streamlined and organized repair process

Advantage of Remote IT Support

Remote IT support provides an advantage according to Herman (2021)
This advantage enables faster and more convenient issue resolution for businesses

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Description

Test Your Knowledge on Tech Support and Remote Support Services Are you familiar with the importance of tech support and remote support services in business operations? Take this quiz to assess your knowledge on software glitches, hardware failures, network issues, and how these support services play a vital role in maximizing productivity. Sharpen your understanding of tech support and remote support services by answering questions on this quiz.