3 Questions
Which term is used to describe a call centre type customer service provided by companies to assist users with technical issues?
Tech support
Where can technical support be conducted?
Online or through chat
Why do many companies outsource their tech support operations?
To reduce support costs
Test your knowledge of technical support and customer service with this quiz! Learn about the role of tech support, its evolution from phone to online assistance, and the outsourcing trend in large companies. Challenge yourself with questions on common technical issues and problem-solving techniques.
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