Recent Lessons

Show all results for ""

Feature Overview

Ace your exams with our all-in-one platform for creating and sharing quizzes and tests.

Quizzes

Create quizzes and tests automatically from your content using AI.

Flashcards

Automatically turn your notes into digital flashcards.

Share, Export & Embed

Share with classmates or export to Excel and your learning management system.

Stats & Reporting

Auto-grading quizzes and tests with detailed stats and reports.

Mobile Apps

The smarter way to study – wherever you are.

Pricing

Search...

3 Questions

0 Views

The Evolution of Tech Support

Choose a study mode

Play Quiz

Study Flashcards

Spaced Repetition

Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which term is used to describe a call centre type customer service provided by companies to assist users with technical issues?

Tech support (correct)

Discussion boards

Outsourcing

Customer service

Where can technical support be conducted?

In person at a service center

On the phone only

Through email only

Online or through chat (correct)

Why do many companies outsource their tech support operations?

To reduce support costs (correct)

To provide better service

To increase company profits

To improve customer feedback

The Evolution of Tech Support

Choose a study mode

Podcast

Questions and Answers

Which term is used to describe a call centre type customer service provided by companies to assist users with technical issues?

Where can technical support be conducted?

Why do many companies outsource their tech support operations?

More Like This

The Tech Impact Quiz

The Tech Revolution

The Tech Evolution of Visual Art

The Evolution of Marketing: From Industrial Revolution to Tech Exchang...

Upgrade to continue