Team Effectiveness and Motivation
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Questions and Answers

What is a key challenge often encountered when working in a team?

  • The simplicity of task delegation.
  • Guaranteed success due to diverse skills.
  • Teamwork can be hard. (correct)
  • Lack of communication

Simply assembling a group of individuals guarantees immediate success in a project.

False (B)

Name one of the learning outcomes associated with the topic of teamwork.

Understand the attributes of a successful team.

Effectively managing expectations are core concepts in team ______.

<p>dynamics</p> Signup and view all the answers

The attributes of successful communication include all the items listed except:

<p>Building a good rapport with people. (A)</p> Signup and view all the answers

Which of the following is NOT a key aspect of building trust within a team?

<p>Avoiding all forms of conflict (C)</p> Signup and view all the answers

Which of the following is NOT explicitly mentioned as a teamwork strategy?

<p>Dwelling on past issues (B)</p> Signup and view all the answers

According to Google's research on team effectiveness, which of the following is NOT a key factor?

<p>Colocation (C)</p> Signup and view all the answers

Team charters are primarily used for summarizing information discussed within a team.

<p>False (B)</p> Signup and view all the answers

Assignment A2 is a group assignment.

<p>False (B)</p> Signup and view all the answers

Individual performance had a significant effect on Google's study of team effectiveness.

<p>False (B)</p> Signup and view all the answers

What date is the midterm?

<p>February 13</p> Signup and view all the answers

What is the suggested high-level strategy to employ when the details of teamwork get difficult?

<p>Don't sweat the small stuff</p> Signup and view all the answers

What are the three components of McClelland's Acquired-Needs Theory?

<p>Achievement, Affiliation, Power</p> Signup and view all the answers

A4 – Group Presentation is based on the reports of all team ________

<p>members</p> Signup and view all the answers

Understanding core concepts in _ _ is a learning outcome for this topic.

<p>team dynamics</p> Signup and view all the answers

According to the provided references, which of the following researchers is known for their work on human motivation?

<p>A.H. Maslow (D)</p> Signup and view all the answers

Match the report components to their description:

<p>Executive Summary = A brief overview of the entire report. Conclusion = A summary of findings and insights gained from the report. Recommendations = Suggestions for future actions based on the report's findings. Illustrations = Visual aids that are meant to convey information and provide a better understanding of the content.</p> Signup and view all the answers

According to Maslow's Hierarchy of Needs, the most basic needs are ______.

<p>physiological</p> Signup and view all the answers

Assignment A4 is assigned for presentation in the:

<p>Last two weeks of class (C)</p> Signup and view all the answers

According to the references, which paper discusses developmental sequence in small groups?

<p>Developmental sequence in small groups (B)</p> Signup and view all the answers

For whom is the overview intended for assignment A4 – Group Presentation?

<p>executives of HaliHal Halibut (B)</p> Signup and view all the answers

Professor Amy Edmondson is most famously known for her study of 'Team Motivations'.

<p>False (B)</p> Signup and view all the answers

Misinformation and disinformation are the same thing and can be used interchangeably.

<p>False (B)</p> Signup and view all the answers

Which of the following is NOT explicitly listed as a topic covered in the tutorials?

<p>Conflict resolution strategies (C)</p> Signup and view all the answers

Assignment A2 consists of two sections. What are they?

<p>Context and Details</p> Signup and view all the answers

In the context of team effectiveness, what does 'psychological safety' primarily enable?

<p>Open communication and risk-taking (A)</p> Signup and view all the answers

Name one factor, other than those related to Google's research, discussed in the text that contributes to building a team.

<p>Challenge of newness</p> Signup and view all the answers

If a team consistently fails to meet deadlines due to unclear roles and responsibilities, which aspect of Google's team effectiveness research is most relevant?

<p>Structure and clarity (B)</p> Signup and view all the answers

______'s stages of group development include forming, storming, norming, performing, and adjourning.

<p>Tuckman</p> Signup and view all the answers

What was the main finding of the Asch study (1951) regarding group influence?

<p>A significant number of participants conformed to the majority opinion, even when it was clearly incorrect. (B)</p> Signup and view all the answers

In the Thomas-Kilmann Conflict Mode Instrument, 'avoiding' is generally the most effective strategy for resolving conflicts.

<p>False (B)</p> Signup and view all the answers

Name one of the challenges associated with conflict, as highlighted in the material.

<p>Isolating / Hijacking / Hitchhiking</p> Signup and view all the answers

Addressing issues quickly and __________ is a good teamwork strategy.

<p>Directly</p> Signup and view all the answers

Match the conflict resolution style with its description:

<p>Competing = Assertive and uncooperative; aiming to win at the expense of the other party. Avoiding = Unassertive and uncooperative; sidestepping the issue. Compromising = Moderately assertive and cooperative; seeking a middle ground. Accommodating = Unassertive and cooperative; yielding to the other party's concerns. Collaborating = Assertive and cooperative; seeking a mutually beneficial solution.</p> Signup and view all the answers

What is the core principle behind successful teamwork, combining individual strengths?

<p>Acknowledging diversity and building on individual strengths while addressing weaknesses. (D)</p> Signup and view all the answers

Briefly explain how 'hitchhiking' can be a challenge associated with conflict within a team setting.

<p>Hitchhiking refers to individuals exploiting ongoing conflicts to advance their own agendas or priorities, often unrelated to the original issue.</p> Signup and view all the answers

Consider a scenario where a project team consistently avoids addressing minor disagreements, leading to a build-up of resentment. Which conflict resolution style from the Thomas-Kilmann model is most detrimental in this context?

<p>Avoiding (B)</p> Signup and view all the answers

In the context of team dynamics, what does the Lindoerfer study primarily analyze?

<p>The phenomenon of groupthink in the Space Shuttle Challenger accident. (B)</p> Signup and view all the answers

According to the provided text, the Lindoerfer study utilized a qualitative approach to analyze the Space Shuttle Challenger accident.

<p>False (B)</p> Signup and view all the answers

According to S. Last, what is the subject of Chapter 4 in Technical Writing Essentials?

<p>managing team conflict</p> Signup and view all the answers

The Lindoerfer study was published in the journal J Behav Decis Mak., volume 2, no. 3, on page(s) ________.

<p>167-177</p> Signup and view all the answers

What aspect of team collaboration does S. Last's chapter in Technical Writing Essentials address?

<p>Methods for managing and resolving conflicts. (C)</p> Signup and view all the answers

The Technical Writing Essentials mentioned discusses groupthink.

<p>False (B)</p> Signup and view all the answers

Assuming doi:10.1002/bdm.3960020304 uniquely identifies Lindoerfer's study, predict the most likely outcome if a researcher attempts to access this study via a system that truncates DOI strings after the seventh alphanumeric character following the final forward slash?

<p>The system returns a '404 Not Found' error, as the truncated DOI does not resolve to a specific resource. (D)</p> Signup and view all the answers

Given that proper teamwork and conflict resolution are key to project success, imagine a scenario where the principles from both Lindoerfer's and Last's works were applied concurrently: During a high-stakes project review, a junior engineer voices concerns about a potential flaw in a design element, but senior team members, recalling past successes with similar designs, quickly dismiss the concern without thorough investigation. Synthesizing concepts from both studies, which potential disastrous outcome is mitigated least effectively in this scenario?

<p>The increased likelihood of the project timeline slipping due to prolonged debate and re-evaluation of the design. (D)</p> Signup and view all the answers

Flashcards

Teamwork

Collaborative effort of a group to achieve a common goal effectively and efficiently.

Successful Team Attributes

Clear purpose, defined roles, open communication, and mutual trust are vital for success.

Core Concepts in Team Dynamics

Understanding how teams form, handle conflict, and make decisions.

Open Communication

Involves active listening, clear articulation of ideas and concerns, and respectful disagreement.

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Managing Expectations

Setting realistic goals, clarifying individual responsibilities, and proactively addressing issues.

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Asch Experiment

A study where participants often conformed to a majority view, even when incorrect.

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Groupthink

A psychological phenomenon where the desire for harmony in a group results in irrational or dysfunctional decision-making.

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Thomas-Kilmann Conflict Mode

A model describing different approaches to managing conflict.

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Challenges of Conflict

Challenges which can arise when dealing with conflict within a team setting.

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Diversity in Teamwork

Acknowledge individual differences in skills and shortcomings.

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United Team

Team members working together toward common goals.

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Address Issues Directly

Addressing problems as soon as they surface prevents escalation.

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Shared Goals

Shared objectives that unite team efforts.

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Team

A group of individuals working together to achieve a common goal.

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Team Effectiveness

Factors contributing to a team's success, studied by Google.

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Structure and Clarity

Clear roles, goals, and processes within the team.

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Dependability

Team members consistently deliver quality work on time.

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Psychological Safety

A shared belief that the team is safe for interpersonal risk-taking.

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Team Motivations

Extrinsic and intrinsic drive; what inspires team participation and productivity

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Maslow’s Hierarchy of Needs

A theory of motivation based on fulfilling needs, from basic to self-actualization.

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McClelland's Acquired-Needs Theory

A theory of motivation based on achievement, affiliation, and power.

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Group Formation

The process by which a collection of individuals becomes a cohesive group.

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Challenge of Newness

The challenge of integrating new team members into existing dynamics.

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Finding Reliable Information

Verifying the reliability of sources.

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Presenting Information Objectively

Presenting data and facts without bias.

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Citations and Referencing (IEEE)

Giving credit to original sources.

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Mis-/dis-/mal-information

False or inaccurate information, including misinformation (unintentional) and disinformation (intentional).

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Summaries

Condensing information into a brief overview.

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Referencing

Acknowledgment of sources used.

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Team Charters

Formal document outlining team goals and rules.

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Building Trust

Belief in the reliability, truth, ability, or strength of someone or something.

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Don't sweat the small stuff

Focus on what matters and don't get caught up in minor issues.

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Diplomatic advocacy

Suggest the best approach in a considerate and respectful manner.

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Focus: problem, not person

Concentrate on resolving the issue, not blaming individuals. Don't linger on past mistakes.

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Team's best interests

Prioritize what is most beneficial for overall success.

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A2-Product Review

An individual assessment focusing on the context and detailed research of a product.

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A3-Report components

Additional components: Executive Summary, Conclusion, Recommendations, Illustrations, Design

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A4-Group presentation dates

Dates assigned in the last two weeks of class.

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A4-Executive overview

A presentation meant for executives, providing a high-level understanding.

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Quantitative Case Analysis

Analysis using quantitative methods to understand the effects of groupthink.

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Team Conflict

Disagreements and friction among team members arising from differing opinions or goals.

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Active Listening

Actively listening to others' perspectives and feedback to promote understanding.

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Mutual Trust

Mutual confidence and reliance on each other's abilities and integrity.

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Conflict Resolution

The ability to resolve conflicts constructively, fostering collaboration and innovation.

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Study Notes

Learning Outcomes

  • The attributes of a successful team must be understood
  • Core concepts in team dynamics must be understood
  • Expectations and conflict must be managed effectively

Team Effectiveness

  • Google conducted team effectiveness research with multiple perspectives
  • Google Studied 180 teams using interviews
  • The study was then compared with annual employee survey
  • The key dynamics of team effectiveness identified by Google are:
    • Impact
    • Meaning
    • Structure and clarity
    • Dependability
    • Psychological safety
  • Factors with no significant effect on team effectiveness include
    • Colocation
    • Consensus
    • Extroversion
    • Individual performance
    • Workload size
    • Seniority
    • Team size
    • Tenure

Team Motivations

  • Motivation theories include Maslow's Hierarchy of Needs and McClelland's Acquired-Needs Theory
  • Maslow's Hierarchy of Needs:
    • Self-Actualization
    • Esteem
    • Social
    • Safety
    • Physiological
  • McClelland Acquired-Needs Theory:
    • Achievement
    • Affiliation
    • Power

Group Formation

  • Tuckman stages of group development:
    • Forming
    • Storming
    • Norming
    • Performing
    • Adjourning

Building A Team

  • How to build a team:
    • Real
    • Direction
    • Enabled
    • Supported
    • Coached
  • The challenge of newness can be seen in teams such as Airlines and NASA
  • The Asch Study (1951) involved a group of participants, most of which were confederates
  • The Asch experiment was then repeated a showed that a significant number changed their answer to majority agreed answer

Collaboration

  • Thomas-Kilmann Conflict Mode describes 5 approaches:
    • Competing
    • Avoiding
    • Compromising
    • Accommodating
    • Collaborating
  • Shared goals are important in Teamwork
  • Challenges with conflict include
    • Isolating
    • Hijacking
    • Hitchhiking
  • Conflict strategies include:
    • Acknowledge diversity, strengths, and weaknesses
    • Work as a united team
    • Address issues quickly and directly
    • Focus on the problem not the person
    • Don't dwell on past issues
    • Be a diplomatic advocate for the best approach
    • Focus on “best interests of the team"

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Related Documents

Teamwork Lecture Notes - CSCI 2100 - Dalhousie University PDF

Description

Explore team effectiveness, including Google's study identifying key dynamics like psychological safety and dependability. Understand motivation theories such as Maslow's Hierarchy of Needs, and McClelland's Acquired-Needs Theory. Learn the attributes of successful collaborative teams.

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