Team Dynamics and Effectiveness Quiz
32 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which of the following is NOT a characteristic of a team, as defined in the provided content?

  • A group of two or more people
  • Members are all highly skilled in the same area (correct)
  • Interdependence and need for collaboration
  • Exists to fulfill a purpose
  • Which of the following is NOT mentioned as a benefit of informal groups within organizations?

  • Enhanced sense of belonging and identity
  • Increased productivity through organized collaboration (correct)
  • Dissemination of information and new ideas
  • Improved social interaction and emotional support
  • Which of the following is a potential challenge associated with teams?

  • Improved decision-making processes
  • Social loafing, where individual effort decreases (correct)
  • Enhanced communication and coordination among members
  • Increased motivation due to team membership
  • Based on the provided content, social loafing is more likely to occur when:

    <p>Individual contributions are difficult to distinguish from others (A)</p> Signup and view all the answers

    According to the provided content, what is one factor potentially contributing to the formation of informal groups within organizations?

    <p>An innate drive to bond and connect with others (D)</p> Signup and view all the answers

    The team effectiveness model, as discussed in the content, does NOT include which of the following factors influencing team effectiveness?

    <p>Team communication methods and strategies (D)</p> Signup and view all the answers

    According to the content, which of the following is a typical characteristic of self-directed teams?

    <p>Shared responsibility for tasks and outcomes (A)</p> Signup and view all the answers

    What is a potential drawback associated with teams compared to individual work?

    <p>Potential for process losses and social loafing (D)</p> Signup and view all the answers

    What are the two main processes involved in team development?

    <p>Team identification and team mental models (A)</p> Signup and view all the answers

    Which of the following is NOT a type of team building activity?

    <p>Performance evaluation (D)</p> Signup and view all the answers

    How can dysfunctional team norms be prevented or changed?

    <p>By stating desired norms when forming the team (B)</p> Signup and view all the answers

    Which of the following factors contributes to stronger team cohesion?

    <p>Difficult team entry requirements (A)</p> Signup and view all the answers

    Which of the following is a characteristic of a task-work role?

    <p>Providing technical expertise and completing assigned tasks (A)</p> Signup and view all the answers

    What level of trust is characterized by a strong sense of shared identity and values?

    <p>Identification-based trust (C)</p> Signup and view all the answers

    How does team cohesion affect performance?

    <p>Cohesion can increase performance when tasks are interdependent and norms align with organizational objectives (A)</p> Signup and view all the answers

    In the adjourning stage of team development, the focus shifts from:

    <p>Task to relationship (C)</p> Signup and view all the answers

    Which of the following factors contribute to the success of a self-directed team?

    <p>Autonomy to organize and coordinate work (C)</p> Signup and view all the answers

    Which of the following is NOT a success factor for remote teams?

    <p>Limited communication channel options (B)</p> Signup and view all the answers

    What is the main cause of 'production blocking' in team decision-making?

    <p>Coordination issues and waiting for others to finish (D)</p> Signup and view all the answers

    What is the main disadvantage of brainstorming?

    <p>Production blocking and potential conformity effects (C)</p> Signup and view all the answers

    Which of the following is NOT considered a creative team structure?

    <p>Benchmarking (C)</p> Signup and view all the answers

    What is the primary advantage of brainwriting over brainstorming?

    <p>Reduced production blocking (D)</p> Signup and view all the answers

    Which of the following is least likely to hinder creative team structures?

    <p>High levels of psychological safety (B)</p> Signup and view all the answers

    Which of the following is NOT a general guideline for making team decisions?

    <p>Prioritize individual performance over team cohesion (D)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of a well-structured task suitable for teamwork?

    <p>High task ambiguity (D)</p> Signup and view all the answers

    What is the key factor in minimizing social loafing?

    <p>Making sure team members are rewarded for their individual contributions (B)</p> Signup and view all the answers

    Which stage of team development is characterized by conflict and competition for roles?

    <p>Storming (C)</p> Signup and view all the answers

    What is the primary benefit of team diversity?

    <p>A broader knowledge base and more diverse perspectives (B)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of the performing stage of team development?

    <p>Significant competition for roles and resources (D)</p> Signup and view all the answers

    What is the primary reason for favoring smaller teams?

    <p>They reduce process loss and encourage greater engagement (B)</p> Signup and view all the answers

    Which of the following is a disadvantage of team diversity?

    <p>Reduced communication and lack of cohesion (A)</p> Signup and view all the answers

    What are the '5Cs' of teamwork discussed in the content?

    <p>Commitment, Collaboration, Communication, Coordination, Compromise (A)</p> Signup and view all the answers

    Flashcards

    Social Loafing

    Tendency of individuals to exert less effort in a team than alone.

    Minimizing Social Loafing

    Strategies to reduce individual relaxation in teams include forming smaller teams and measuring performance.

    Team Effectiveness Model

    A framework assessing factors like environment, structure, and leadership that influence team success.

    Task Interdependence

    The extent to which team members rely on each other to complete tasks.

    Signup and view all the flashcards

    Team Size

    Optimal team size should be small for engagement but large enough to complete tasks.

    Signup and view all the flashcards

    Team Composition

    Diversity in skills and perspectives within a team may enhance problem-solving but can slow development.

    Signup and view all the flashcards

    Stages of Team Development

    Phases teams go through: Forming, Storming, Norming, Performing.

    Signup and view all the flashcards

    Task Work vs. Teamwork

    Task work refers to completing tasks, while teamwork involves collaborative behavior identification.

    Signup and view all the flashcards

    Adjourning

    The process of disbanding a team, shifting focus from tasks to relationships.

    Signup and view all the flashcards

    Team Identification

    The process of members developing a sense of belonging and identity within the team.

    Signup and view all the flashcards

    Team Mental Models

    Shared understanding among team members about tasks, roles, and processes.

    Signup and view all the flashcards

    Role Characteristics

    Behavior patterns that have value and are attached to team members, may be formal or informal.

    Signup and view all the flashcards

    Team Building

    Formal activities designed to enhance team development and function effectively.

    Signup and view all the flashcards

    Team Norms

    Informal rules and shared expectations that regulate team member behaviors.

    Signup and view all the flashcards

    Team Cohesion

    The level of attraction and motivation team members feel to remain part of the team.

    Signup and view all the flashcards

    Trust in Teams

    Positive expectations in interpersonal relationships, especially during risks, varying in levels.

    Signup and view all the flashcards

    Swift Trust

    Initial trust in co-workers as a team forms.

    Signup and view all the flashcards

    Self-Directed Teams

    Cross-functional groups managing complete work processes with autonomy.

    Signup and view all the flashcards

    Factors for Self-Directed Teams

    Success relies on responsibility, interdependence, autonomy, and support.

    Signup and view all the flashcards

    Remote Teams

    Teams that work apart geographically with varying levels of remoteness.

    Signup and view all the flashcards

    Effective Teamwork Behaviors

    The 5 Cs crucial for successful remote teamwork.

    Signup and view all the flashcards

    Team Decision-Making Constraints

    Challenges include time pressures and social dynamics that hinder decisions.

    Signup and view all the flashcards

    Creative Brainstorming Rules

    Speak freely, avoid criticism, generate ideas, and build on others' ideas.

    Signup and view all the flashcards

    Brainwriting

    A method of brainstorming without conversation that reduces blocking.

    Signup and view all the flashcards

    Team Dynamics

    The interactions and relationships within a team that affect its performance.

    Signup and view all the flashcards

    Informal Groups

    Groups formed for the primary benefit of their members, often driven by social needs.

    Signup and view all the flashcards

    Characteristics of Self-Directed Teams

    Teams that operate without direct supervision and are responsible for their outcomes.

    Signup and view all the flashcards

    Cohesion in Teams

    The degree to which team members stick together and remain united in pursuit of goals.

    Signup and view all the flashcards

    Process Losses

    Inefficiencies that occur in team settings, such as wasted time or resources.

    Signup and view all the flashcards

    Team Decision Making

    The process by which a team evaluates options and selects choices collectively.

    Signup and view all the flashcards

    Study Notes

    Chapter Eight: Team Dynamics

    • Organizational behavior, ninth edition, by McShane and Von Glinow, is the source for this chapter.
    • Learning is the central theme of this text as it changes everything.
    • Learning objectives include discussing team benefits/limitations, informal group employee joining reasons, and team effectiveness models.
    • Task characteristics, team size, and team composition are key influences on team effectiveness.
    • Team processes like development, norms, cohesion, and trust influence team effectiveness.
    • Characteristics and factors required for self-directed and remote team success are noted.
    • Constraints on team decision-making and advantages/disadvantages of various team decision-making structures are identified.

    Types of Teams

    • Permanence: How long does the team exist?
    • Skill diversity: Measures the variety of member skills and knowledge.
    • Authority dispersion: The distribution of decision-making within the team.

    What are Teams?

    • Teams are groups of two or more people.
    • Teams exist to fulfill a purpose.
    • Teams are interdependent and have a need for collaboration.
    • Team members influence each other and perceive themselves as a team.

    Informal Groups

    • Informal groups exist primarily for their members' benefit.
    • Reasons for informal group existence include innate drive to bond, social identity, goal accomplishment, and emotional support.
    • Informal groups can benefit organizations.

    Advantages and Challenges of Teams

    • Advantages: Better decisions, higher motivation due to shared effort and outcomes, and better information exchange.
    • Challenges: Process losses and social loafing (reduced effort by some members).

    Social Loafing Causes and Remedies

    • Social loafing is more common when individual performances are unidentifiable or motivation is low.
    • Team dynamics can affect employee motivation.
    • Remedies include forming smaller teams, specializing tasks, measuring individual performance, increasing job enrichment, and raising social loafing awareness.

    Team Effectiveness Model

    • The model shows the relationship between team design, organizational environment, team processes, and team effectiveness.
    • Team design includes task characteristics, team size, and composition.
    • The organizational/team environment includes rewards, communication, structure, leadership, and physical space
    • Team processes include development, norms, cohesion, and trust.
    • Team effectiveness includes accomplishing tasks, satisfying member needs, and maintaining survival

    Organization and Team Environment

    • Includes factors like reward systems, organizational structure, communication, leadership, and physical space.

    Team Design: Best Task Characteristics

    • Complex tasks are divisible into specialized roles.
    • Well-structured tasks have low variability and high analyzability.
    • Higher task interdependence strengthens teams.

    Levels of Task Interdependence

    • This concept details different degrees of task dependency.
      • Pooled interdependence, sequential interdependence, and reciprocal interdependence are three recognized types.

    Team Size

    • Smaller teams are generally more effective due to less process loss, higher member engagement, and faster development.
    • The optimal team size depends on what needs to be accomplished.

    Team Composition

    • Team members must participate in task tasks and teamwork.
    • Teamwork involves completing assigned task works.
    • Effective 5Cs of teamwork support team-working efforts.
    • Conflict handling is critical for effective teams; the best approach is appropriate to the situation.
    • The effectiveness of team members is influenced by a variety of factors such as empathy, providing emotional comfort, building confidence, communication, coordination, and alignment.
    • Team diversity brings advantages (different perspectives) but can also lead to slower development.

    Team Process: Stages of Team Development

    • Team development follows stages including forming (learning about each other), storming (conflict and competition), norming (roles and consensus), performing (high cooperation), and adjourning (disbanding).

    Team Development: Identities and Mental Models

    • Team development involves developing team identification and mental models/coordinating routines.

    Team Development: Team Roles

    • Team roles involve expected behaviors, perceived value to the team and the organization, attachment to other team members, and acquisition (formal or informal).
    • Different types of roles like task-work and team-work exist.

    Team Development: Team Building

    • This concerns formal activities conducted to improve team development and functioning.
    • Techniques like goal setting, problem-solving, role clarification, and interpersonal relations are included.
    • Effective team building depends on specific circumstances.

    Team Process: Team Norms

    • Teams develop shared expectations, informal rules to regulate behavior.
    • Norms are shaped by initial experiences, critical events, and existing member values and experience.
    • Preventing dysfunctional norms involves setting clear, desired norms that are aligned with preferred values, and introducing counter-rewards.

    Team Process: Team Cohesion

    • Team cohesion is the degree of attraction members feel toward the team.
    • Higher cohesion is often seen in smaller teams with high member similarity, frequent interaction, difficult team entry processes, successful teams, and external competition.

    Team Cohesion and Performance

    • High cohesion is linked to greater motivation, better information sharing, higher coworker satisfaction, better social support, and faster conflict resolution.
    • High cohesion increases performance when task interdependence and team norms align with organizational objectives.

    Trust in Teams

    • Trust is positive expectations one has toward another person or group involving risk.
    • Three trust levels exist: calculus-based (low), knowledge-based and identification-based (high).
    • Swift trust is often seen when new team members join.

    Self-Directed Teams

    • Self-directed teams are cross-functional groups focused on specific work processes and responsible for completing tasks.
    • Factors crucial for success include autonomy over task choices, team responsibility for the entire work process, high interdependence within the team, limited interaction with other teams, support for work organization, and coordination.

    Remote (Virtual/Distributed) Teams

    • Team remoteness is related to geographical dispersion, member work locations, and interaction frequency.
    • Effective remote teams need strong individual members, diverse communication channels, clear task structure, and face-to-face interaction opportunities.

    Team Decision-Making Constraints

    • Time constraints (e.g., production blocking, coordination).
    • Aversion to evaluation ("evaluation apprehension", reluctance to express unusual ideas).
    • Peer pressure, inhibiting differing opinions.
    • Overconfidence ("inflated team efficacy").

    General Guidelines for Team Decisions

    • Checks and balances should limit domination by any one team member.
    • Optimal team size should be maintained.
    • Team confidence should be encouraged without being excessively overconfident.
    • Norms should encourage critical thinking.
    • Psychological safety should be cultivated and maintained.
    • Structures that promote innovation and creativity should be introduced.

    Creative Team Structures: Brainstorming

    • Brainstorming rules: individuals speak freely, ideas are not criticized, as many ideas are presented as possible, and ideas are built upon.
    • Success in brainstorming is largely related to skilled facilitators, empowered employees, and a psychologically safe environment.
    • Brainstorming can be limited by production blocking and the conformity effect.

    Other Creative Team Structures

    • Brainwriting (brainstorming without conversation) is a similar approach, avoiding production blocking more effectively.
    • Electronic brainstorming leverages technology, potentially mitigating evaluation apprehension and conformity concerns.
    • The nominal group technique combines brainwriting with a verbal discussion stage. This strategy might also be called "round robin" for its approach.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Description

    Test your knowledge on team dynamics, characteristics of teams, and the benefits and challenges associated with working in groups. This quiz covers key concepts such as social loafing, informal groups, and team development processes. Challenge yourself to understand what makes teams effective or dysfunctional.

    More Like This

    Team Dynamics: Importance and Impact
    14 questions

    Team Dynamics: Importance and Impact

    HeartwarmingConsciousness avatar
    HeartwarmingConsciousness
    Psychology Chapter 8: Team Dynamics
    32 questions
    Chapter 10: Team Dynamics and Teamwork Overview
    16 questions
    Use Quizgecko on...
    Browser
    Browser