Teamwork Lecture Notes - CSCI 2100 - Dalhousie University PDF

Teamwork Teamwork CSCI 2100 -Workplace Communications DALHOUSIE UNIVERSITY Think Think of of your your last last group group project. Was Was it It a a positive positive experience? Were Were you...

Teamwork Teamwork CSCI 2100 -Workplace Communications DALHOUSIE UNIVERSITY Think Think of of your your last last group group project. Was Was it It a a positive positive experience? Were Were you you successful? What What went went wrong? Teamwork Teamwork is ts hard. Cy Click LearningtoOutcomes Learning edit Master Outcomes title style By the end of this topic you should be able to: 1. Understand the attributes of a successful team. 2. Understand core concepts in team dynamics. 3. Effectively manage expectations and conflict. CSCI2100 Teamwork Team Team effectiveness effectiveness C7 Click Google’stoteam Google’s editeffectiveness team Master title effectiveness style research research ¢ Multiple perspectives ¢ Studied 180 teams ¢ Interviews ¢ Compared with annual employee survey CSCI2100 Teamwork 11 Cy Click Google’stoteam Google’s editeffectiveness team Master title effectiveness style research research Structure and clarity Dependability Psychological safety CSCI2100 Teamwork 12 C7 Click to edit Psychological Psychological Master Safety Safety title style Professor Amy Edr Harvard Business $ sche CSCI2100 Teamwork 13 C7 Click What to edit What didn’t didn’t have Master have title aa significant significant style effect effect ¢ Colocation ¢ Consensus e Extroversion ¢ Individual performance ¢ Workload size ¢ Seniority ¢ Team size ¢ Tenure CSCI2100 Teamwork 14 Team Team Motivations Motivations Cy Click to edit Motivation Motivation Master theories theories title style McClelland CSCI2100 Cy Click Maslow’stoHierarchy Maslow’s edit Master Hierarchy of Needstitle of Needs style Self-Actualization Physiological CSCI2100 Teamwork 17 Cy Click to edit McCelland MicCelland Master title Acquired-Needs Acquired-Needs Theorystyle Theory Achievement CSCI2100 Teamwork 18 Group Group formation formation Cy Click Tuckmantostages Tuckman edit Master stages of of group title style group development development 20 Building Building a a team team Cy Click How How to to buildedit to build a Master a team team title style 22 Cy Click to of Challenge Challenge edit of Master newness newness title style Airlines CSCI2100 C7 Which Which of Click right? of the the bars bars on on the the left left matches matches the to edit Master title style right? the bar bar on on the the A B C CSCI2100 Teamwork 24 Cy Click Study byto Study by edit Asch Asch Master (1951) (1951) title style ¢ Group of participants ¢ Most were confederates ¢ Repeated the experiment ¢ Significant number changed to majority CSCI2100 Teamwork 25 Cy Click to of Challenge Challenge edit of Master groupthink groupthink title style CSCI2100 Teamwork 26 Collaboration Collaboration Cy Click to edit Master Thomas-Kilmann Thomas-Kilmann Conflict title Conflict Mode Mode style Competing Avoiding Compromising Accommodating Collaborating 28 Dealing Dealing with with conflict conflict Shared Shared goals Cy Click to edit Challenges Challenges with Master with conflict conflict title style ¢ lsolating ¢ Hijacking ¢ Hitchhiking CSCI2100 Teamwork 31 Cy Click to Strategies Strategies edit Master title style Acknowledge diversity, strengths, and weaknesses. CSCI2100 Teamwork 32 Cy Click to Strategies Strategies edit Master title style Work as a united team. CSC12100 Teamwork 33 Cy Click to Strategies Strategies edit Master title style Address issues quickly and directly. CSCI2100 Teamwork 34 Cy Click to Strategies Strategies edit Master title style “Don’t sweat the small stuff” CSCI2100 Teamwork te) Cy Click to Strategies Strategies edit Master title style Be a diplomatic advocate for the best approach. CSCI2100 Teamwork 36 Cy Click to Strategies Strategies edit Master title style Focus on the problem not the person. Don’t dwell on past Issues. CSCI2100 Teamwork 37 Cy Click to Strategies Strategies edit Master title style Focus on “best interests of the team,’ CSCI2100 Teamwork 38 Future Future Assignments Assignments Cy Click to assignments Upcoming Upcoming edit Master assignments title style ¢ A2-Product review ¢ A3-—-Report ¢ A4-Group presentation CSCI2100 Teamwork 40 Cy Click A2 A2 – to edit - Product Product Master Review Review title style ¢ Individual ¢ Assigned a topic early next week ¢ Two sections of the final report: ¢ Context ¢ Details (Product Research) CSCI2100 Teamwork Al Cy Click A3 A3 – to edit - Report Report Master title style ¢ Additional report components: ¢ Executive Summary ¢ Conclusion ¢ Recommendations ¢ Illustrations ¢ Design CSCI2100 Teamwork 42 Cy Click A4 A4 – to edit - Group Group Master Presentation Presentation title style ¢ Based on the reports of all team members. ¢ yTeams assigned at Study Break ¢ Dates assigned in last two weeks of class. ¢ Overview for the executives of HaliHal Halibut. Cscl2100 Teamwork 43 Module 2 C7 Click Building to Building edit Trust Trust Master title style ¢ Finding reliable information ¢ Presenting information objectively ¢ Citations and Referencing (IEEE) ¢ Mis-/dis-/mal-information Cscl2100 Teamwork 45 C7 Click Tutorialsto Tutorials edit Master coming coming up up title style ¢ Summaries ¢ Referencing ¢ Team charters ¢ Group presentation practice CSCI2100 Teamwork 46 WH) | Click mister to edit Master title style Midterm February 13 In class (2:35-3:55) 1 hour In MacMechan Auditorium CSC12100 Teamwork 47 Cy Click LearningtoOutcomes Learning edit Master Outcomes title style By the end of this topic you should be able to: 1. Understand the attributes of a successful team. 2. Understand core concepts in team dynamics. 3. Effectively manage expectations and conflict. CSCI2100 Teamwork 48 Cy Click to edit References References Master title style “Guide: Understanding Team Effectiveness," re:Work [Online]. Available: https://rework.withgoogle.com/guides/understanding-team- effectiveness/steps/introduction/. [Accessed May 3, 2023]. A.H. Maslow, “A theory of human motivation,” Psychological Review, vol. 50, no. 4, pp. 370-396, 1943. [S] D. McClelland, Human motivation: a book of readings, Morristown, NJ, USA: General Learning Press, 1973. B.W. Tuckman, “Developmental sequence in small groups,” Psychological Bulletin, vol. 63, no. 6, pp. 384-399, Jun. 1965. [S] D. Coutu, "Why Teams Don't Work," Harvard Business Review, pp. 99- 105, May 2009. CSC12100 Teamwork 49 Cy Click to edit References References Master title style S.E. Asch, S.E. Asch, “Effects “Effects of of group group pressure pressure upon upon the the modification modification and and distortion distortion of judgement,” in of judgement,” in Groups, Groups, Leadership, Leadership, and and Men, Men, H. H. Guetzkow Guetzkow Ed., Ed., Pittsburgh: Pittsburgh: Carnegie Carnegie Press, Press, 1951, 1951, pp. pp. 171-190. 171-190. J.K. J.K. Esser Esser and and J.S. J.S. Lindoerfer, Lindoerfer, “Groupthink “Groupthink and and the the space space shuttle shuttle challenger accident: challenger accident: Toward Toward a a quantitative quantitative case case analysis,” analysis,” JJ Behav Behav Decis Decis Mak. vol. Mak. vol. 2, 2, no. no. 3, 3, pp. pp. 167-177, 167-177, Jul. Jul. 1989, 1989, doi:10.1002/bdm.3960020304. doi:10.1002/bdm.3960020304. S. S. Last, Last, “Managing “Managing team team conflict,” conflict,” inin Technical Technical Writing Writing Essentials, Essentials, Victoria, Victoria, BC: BC: University University of of Victoria, Victoria, 2019, 2019, ch.ch. 4,4, pp. pp. 101-130. 101-130. CSCI2100 Teamwork 50