Taylor's Rate-setting and Task Planning Principles
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Questions and Answers

What type of approach was initially used in the study conducted by Roethlisberger and Dickson?

  • Indirect approach involving observation
  • Combination approach involving surveys
  • Controlled approach involving experiments
  • Direct approach involving asking questions (correct)

Why was the initial direct approach replaced with an indirect technique by Roethlisberger and Dickson?

  • The management suggested using an indirect technique
  • The researchers did not want to interact with workmen directly
  • The indirect technique was easier to implement
  • Workmen's responses were guarded during the direct approach (correct)

What did the Bank Wiring Test Room Experiment aim to achieve?

  • Develop a new method of observation (correct)
  • Conduct a survey on employee satisfaction
  • Study the impact of technology on work environment
  • Analyze the financial records of a company

How many workers were involved in the Bank Wiring Test Room Experiment conducted by Roethlisberger and Dickson?

<p>14 workers (C)</p> Signup and view all the answers

What did the study reveal about the production norms set by the management?

<p>The group set lower norms for each worker than those set by management (C)</p> Signup and view all the answers

Why did workers restrict their output according to the findings of the Bank Wiring Test Room Experiment?

<p>'Unofficial' standards set by the group prevented overproduction (C)</p> Signup and view all the answers

What was observed about those workers who tried to produce more than the group norms in the experiment?

<p>They were isolated, harassed, or punished by the group (B)</p> Signup and view all the answers

'Unofficial' standards mentioned in the text refer to:

<p>'Informal' targets adopted by the workers (B)</p> Signup and view all the answers

'Guarded' responses from workmen during interviews suggest that:

<p>'Workmen avoided answering questions' (A)</p> Signup and view all the answers

'Isolated, harassed, or punished' depicts what kind of behavior towards workers who exceeded group norms?

<p>'Negative and punitive' (C)</p> Signup and view all the answers

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