Taylor's Rate-setting and Task Planning Principles
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Questions and Answers

What type of approach was initially used in the study conducted by Roethlisberger and Dickson?

  • Indirect approach involving observation
  • Combination approach involving surveys
  • Controlled approach involving experiments
  • Direct approach involving asking questions (correct)

    • Why was the initial direct approach replaced with an indirect technique by Roethlisberger and Dickson?

  • The management suggested using an indirect technique
  • The researchers did not want to interact with workmen directly
  • The indirect technique was easier to implement
  • Workmen's responses were guarded during the direct approach (correct)

    • What did the Bank Wiring Test Room Experiment aim to achieve?

  • Develop a new method of observation (correct)
  • Conduct a survey on employee satisfaction
  • Study the impact of technology on work environment
  • Analyze the financial records of a company

    • How many workers were involved in the Bank Wiring Test Room Experiment conducted by Roethlisberger and Dickson?

    <p>14 workers</p> Signup and view all the answers

    What did the study reveal about the production norms set by the management?

    <p>The group set lower norms for each worker than those set by management</p> Signup and view all the answers

    Why did workers restrict their output according to the findings of the Bank Wiring Test Room Experiment?

    <p>'Unofficial' standards set by the group prevented overproduction</p> Signup and view all the answers

    What was observed about those workers who tried to produce more than the group norms in the experiment?

    <p>They were isolated, harassed, or punished by the group</p> Signup and view all the answers

    'Unofficial' standards mentioned in the text refer to:

    <p>'Informal' targets adopted by the workers</p> Signup and view all the answers

    'Guarded' responses from workmen during interviews suggest that:

    <p>'Workmen avoided answering questions'</p> Signup and view all the answers

    'Isolated, harassed, or punished' depicts what kind of behavior towards workers who exceeded group norms?

    <p>'Negative and punitive'</p> Signup and view all the answers

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