Podcast
Questions and Answers
In the communication process, __________ is the media through which a message is conveyed.
In the communication process, __________ is the media through which a message is conveyed.
Channel
_________ of a business letter contains the name and address of the organization, Email Address, Telephone Number, Fax Number etc.
_________ of a business letter contains the name and address of the organization, Email Address, Telephone Number, Fax Number etc.
Heading
___________ is the short form for Biographical data.
___________ is the short form for Biographical data.
Bio-data
Conversation, speeches, oral presentations, dialogues, and group discussions are the types of ________.
Conversation, speeches, oral presentations, dialogues, and group discussions are the types of ________.
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‘Closed mind’ is included in ________ barrier to communication.
‘Closed mind’ is included in ________ barrier to communication.
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An __________ interview is a kind of Grievance interview.
An __________ interview is a kind of Grievance interview.
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Match the following concepts with their corresponding definitions:
Match the following concepts with their corresponding definitions:
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__________ is the part of finance cost.
__________ is the part of finance cost.
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AS 10 deals with_________.
AS 10 deals with_________.
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Profit earned by the company after the date of incorporation is called_____
Profit earned by the company after the date of incorporation is called_____
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Yield value depends on_________.
Yield value depends on_________.
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Under profit prior to incorporation, Director fees are allocated on the basis of_________.
Under profit prior to incorporation, Director fees are allocated on the basis of_________.
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Study Notes
Business Communication - I
- Communication process involves a channel, which is the media through which messages are conveyed.
- The heading of a business letter includes the organization's name, address, email, telephone number, and fax number.
- Types of speaking in communication include conversations, speeches, presentations, dialogues, and group discussions.
- Bio-data is the short form for Biographical data, often used interchangeably with Resume and Curriculum Vitae.
- A psychological barrier to communication includes the 'closed mind' concept, affecting open dialogue.
- An exit interview is a type of grievance interview where departing employees can provide feedback.
Matching Concepts
- Mechanical Barriers relate to defects in communication devices.
- Feedback is a vital component of the process of communication.
- Inside Address refers to the name and address of the letter’s recipient.
- Diagonal Communication refers to a communication structure between different levels within an organization (line and staff).
- Time Management Skills indicate the ability to complete tasks within designated time periods.
Short Notes Topics
- Non-Verbal Communication: Essential for conveying messages without words; can include body language, gestures, and facial expressions.
- Physical Appearance of Business Letter: Involves format, font, margins, and spacing that ensure professionalism.
- Effective Listening: Key skill in communication, ensures understanding, engagement, and feedback.
- Elements of Curriculum Vitae: Should include personal details, educational background, work experience, skills, and references.
Principles of Effective Communication
- Clarity and Conciseness: Ensure messages are clear and to the point.
- Active Listening: Engage with the speaker and confirm understanding.
- Empathy: Understand the emotional context and respond appropriately.
- Open-Mindedness: Be receptive to different viewpoints and ideas.
Layout of Business Letter
- Sender's Address: At the top, typically followed by the date.
- Recipient's Address: Clearly stated for proper correspondence.
- Salutation: Appropriate greeting, often formal.
- Body: Main content divided into paragraphs for clarity.
- Closing: Professional sign-off preceding the sender’s name and title.
Group Discussion Do's and Don’ts
-
Do's:
- Respect all participants' opinions.
- Stay on topic and contribute meaningfully.
- Encourage quieter members to share their views.
-
Don'ts:
- Interrupt others when they are speaking.
- Dominate the conversation.
- Dismiss or belittle anyone's contributions.
Job Application Letter Structure for Finance Manager Position
- Address the Hiring Manager: Use the company's address for formal introduction.
- Introduction: Briefly state the purpose of the application.
- Qualifications: Highlight relevant experience and skills.
- Interest in Company: Express enthusiasm about working at Varad Textile Ltd.
- Closing: Thank the reader for considering the application, express hope for a positive response, and include a professional sign-off.
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Description
This quiz is focused on the syllabus for S.Y.B.Com. Business Communication - I, following the 2019 pattern for Semester-III. It consists of 4 compulsory questions aimed at evaluating students' understanding of fundamental business communication concepts.
