Business Communication Quiz

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Questions and Answers

What does business communication encompass?

  • Communication barriers preventing message understanding
  • Only verbal communication methods
  • Information sharing between employees and people outside the company (correct)
  • Communication derived from the Latin word communis

Where does business communication occur?

  • Only internally
  • Internally and externally (correct)
  • Only externally
  • Only through non-verbal communication methods

What is vital to the success of a company in the business world?

  • The way people communicate and operate within the business (correct)
  • The frequency of non-verbal communication methods
  • The number of communication barriers encountered
  • The length of the messages shared

What is the process of business communication?

<p>Creating, sharing, listening, and understanding messages (B)</p> Signup and view all the answers

What does the word 'communication' derive from?

<p>The Latin word communis (A)</p> Signup and view all the answers

Which is an example of external business communication?

<p>Business-to-consumer communication (D)</p> Signup and view all the answers

What is a common barrier in business communication?

<p>Semantic barriers (C)</p> Signup and view all the answers

What does the word 'communication' derive from?

<p>Latin word communis (D)</p> Signup and view all the answers

What is vital to the success of a company in the business world?

<p>Effective business communication (A)</p> Signup and view all the answers

What is the process of creating, sharing, listening, and understanding messages between different groups of people through?

<p>Written and verbal formats (B)</p> Signup and view all the answers

Flashcards

Business Communication Definition

Information sharing between employees and external parties in a business.

Business Communication Locations

Business communication happens both inside and outside the company.

Company Success Factor

Effective communication within a business is essential for its success.

Business Communication Process

The process of creating, sharing, understanding, and listening to messages in business.

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Communication's Root

The word 'communication' comes from the Latin word 'communis'.

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External Business Communication Example

Example: a company communicating with its consumers.

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Business Communication Barrier

A semantic barrier is a common problem in business communication.

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Business Communication Formats

Business communication takes place using written and verbal forms.

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Communication Formats

Messages are created, shared, listened to, and understood via different written or spoken formats.

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Effective Business Communication

Essential for a company's prosperity and productivity.

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Study Notes

Business Communication Overview

  • Business communication encompasses the process of exchanging information, ideas, and messages between individuals, groups, and organizations within a business setting.

Where Business Communication Occurs

  • Business communication occurs both internally, within an organization, and externally, with customers, suppliers, and other stakeholders.

Importance of Business Communication

  • Effective business communication is vital to the success of a company in the business world, as it enhances collaboration, productivity, and ultimately, drives business results.

Process of Business Communication

  • The process of business communication involves creating, sharing, listening, and understanding messages between different groups of people through various channels and mediums.

Origin of the Word 'Communication'

  • The word 'communication' derives from the Latin word 'communicare', meaning to share or impart.

External Business Communication Example

  • Advertising is an example of external business communication, where a company conveys messages to its target audience through various channels.

Common Barrier in Business Communication

  • Language barrier is a common obstacle in business communication, where differences in language, dialect, or accent can hinder effective communication.

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