SWOT Analysis and Internal Environment Review
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Questions and Answers

What does the SWOT analysis identify regarding a company's internal environment?

  • External opportunities the company can exploit
  • Market trends influencing customer behavior
  • Internal capabilities and limitations (correct)
  • External threats that challenge performance
  • Which of the following best describes a ‘threat’ in the context of SWOT analysis?

  • Internal resources that enhance capabilities
  • Positive internal factors supporting performance
  • Favorable trends that can be exploited
  • Negative external factors that challenge performance (correct)
  • What is the primary goal of matching a company's strengths with opportunities in the environment?

  • To leverage strengths while overcoming weaknesses (correct)
  • To maximize external competition advantages
  • To increase weaknesses and reduce strengths
  • To eliminate threats from the market
  • During an internal environmental analysis, which aspects are typically reviewed?

    <p>Financial, marketing, manufacturing, and organizational competencies</p> Signup and view all the answers

    What should a business unit monitor to effectively analyze its external environment?

    <p>Key macro and microenvironmental forces</p> Signup and view all the answers

    What type of system should a business unit establish to track important external developments?

    <p>Marketing intelligence system</p> Signup and view all the answers

    Which factor is NOT considered part of the external environmental analysis?

    <p>Internal organizational weaknesses</p> Signup and view all the answers

    What is an important consideration when assessing a company's weaknesses?

    <p>Assessing weaknesses helps in making more strategic decisions.</p> Signup and view all the answers

    What is defined as an area of need that a company can perform profitably?

    <p>Marketing opportunity</p> Signup and view all the answers

    Which type of business is characterized by being high in both major opportunities and threats?

    <p>Speculative business</p> Signup and view all the answers

    Which of the following is considered a key component of goal formulation in businesses?

    <p>Ranking objectives by importance</p> Signup and view all the answers

    In Michael Porter's strategies, which strategy focuses on achieving the lowest costs among competitors?

    <p>Cost leadership</p> Signup and view all the answers

    What is essential during the implementation of a strategy to ensure employee alignment?

    <p>Effective communication</p> Signup and view all the answers

    What should be the focus of the marketing plan after defining the business unit's mission?

    <p>SWOT analysis</p> Signup and view all the answers

    Which market strategy concentrates on achieving superior performance in key customer benefit areas?

    <p>Differentiation</p> Signup and view all the answers

    What is an ideal situation for a business concerning opportunities and threats?

    <p>High opportunities and low threats</p> Signup and view all the answers

    Which of the following represents a main section typically included in a marketing plan?

    <p>Detailed SWOT analysis</p> Signup and view all the answers

    What is essential to track and respond to in order to remain competitive in the market?

    <p>Environmental changes</p> Signup and view all the answers

    What type of business is described as having low opportunities and high threats?

    <p>Troubled business</p> Signup and view all the answers

    Which aspect of a marketing strategy outlines how to create value for target customers?

    <p>Value proposition</p> Signup and view all the answers

    What should objectives in a business aim to be grounded in?

    <p>Analysis of opportunities and strengths</p> Signup and view all the answers

    Which marketing strategy involves focusing on specific market segments?

    <p>Focus strategy</p> Signup and view all the answers

    Study Notes

    SWOT Analysis

    • Strengths: Internal capabilities, resources, and positive situational factors that help a company achieve its goals and serve customers.
    • Weaknesses: Internal limitations and negative situational factors hindering performance.
    • Opportunities: Favorable external factors that a company can leverage.
    • Threats: Unfavorable external factors that may challenge a company's performance.
    • Analysis: Companies should analyze their markets, marketing environment, strengths, weaknesses, current and potential actions to pursue opportunities, minimize threats, and match strengths with opportunities.

    Internal Environmental Analysis

    • Analysis: Management or consultants review marketing, financial, manufacturing, and organizational competencies.
    • Focus: Identifying strengths and weaknesses, not necessarily correcting all weaknesses or boasting about all strengths. The decision is whether to pursue opportunities matching existing strengths, or explore better opportunities.
    • Processes: Every company manages core processes like new product development, production, sales, and payments, each requiring interdepartmental collaboration to create value.

    External Environmental Analysis

    • Analysis: Monitor macro (demographic, economic, technological, political, social-cultural) and micro (customers, competitors, channels, supplies) forces affecting profitability.
    • Monitoring: Establish a marketing intelligence system to track trends and developments. Identify opportunities and threats associated with each trend.

    Opportunities

    • Definition: Areas of need that a company can profitably address.
    • Classification: Opportunities can be categorized by attractiveness and probability of success. Success depends on company strengths matching key success factors in a target market. Superior performance leads to creating and sustaining greater customer value.

    Threats

    • Definition: Unfavorable trends/developments leading to sales or profit decline, if no defensive action is taken.
    • Classification: Categorize threats by seriousness and probability of occurrence.
    • Outcomes: Four possible outcomes exist:
      • Ideal: High opportunities, low threats
      • Speculative: High opportunities, high threats
      • Stable: Low opportunities, low threats
      • Troubled: Low opportunities, high threats

    Goal Formulation

    • Purpose: Define specific objectives after defining the mission and conducting a SWOT analysis.
    • Objectives: Multiple objectives are common, such as profitability, sales growth, market share, and cost containment.
    • Prioritization: Arrange objectives from most to least important.
    • Quantification: State objectives quantitatively. For example, increase ROI to 15% within two years.
    • Realism: Realistic goals based on opportunity and strength analyses, not wishful thinking.

    Strategy

    • Purpose: Outline how a company will achieve its goals.
    • Generic Strategies (Porter): Three generic strategies:
      • Cost Leadership: Achieve lowest costs, but other firms often match or exceed this. Focus is being cost leader within similar differentiation/focus strategies.
      • Differentiation: Seek superior performance in areas valued by customers. Customer benefit importance shifts with demographics/psychographics.
      • Focus: Target specific, narrow market segments.

    Marketing Planning

    • Structure: Detailed marketing plan for each business, product, or brand.
    • Content: Executive summary, detailed SWOT analysis, objectives, marketing strategy (target markets, positioning, marketing mix, expenditure levels), action plan, budget, monitoring/control sections.
    • Value Creation: Strategy explains how to create value for target customers and capture value in return, addressing threats, opportunities, and key issues.

    Implementation

    • Importance: A well-defined strategy and supporting program may fail if not effectively implemented.
    • Employee Involvement: Employee understanding and acceptance of the strategy are crucial.
    • Resources: Ensure required resources (employees with necessary skills) are available.

    Feedback and Control

    • Importance: Tracking results and environmental changes is crucial. Adjust strategies/objectives as needed.
    • Effectiveness vs. Efficiency: Doing the right thing (effectiveness) is more important than doing things right (efficiency), according to Drucker.

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    Quiz Team

    Description

    Explore the ins and outs of SWOT Analysis and Internal Environmental Analysis in this quiz. Understand the strengths, weaknesses, opportunities, and threats that companies face, and how to leverage them for success. Test your knowledge on identifying internal capabilities and analyzing external factors affecting performance.

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