Podcast
Questions and Answers
What is the primary role of a master distributor in a supply chain?
What is the primary role of a master distributor in a supply chain?
Master distributors sell directly to end-users.
Master distributors sell directly to end-users.
False
How many branches do the wholesalers associated with a master distributor have?
How many branches do the wholesalers associated with a master distributor have?
4,000
A master distributor typically serves as a _____ for multiple manufacturers.
A master distributor typically serves as a _____ for multiple manufacturers.
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What type of customer typically purchases from master distributors?
What type of customer typically purchases from master distributors?
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Match the following roles in the distribution channel:
Match the following roles in the distribution channel:
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What is one of Zara's primary strategies for maximizing turnover?
What is one of Zara's primary strategies for maximizing turnover?
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What is one key service that master distributors provide to their partners?
What is one key service that master distributors provide to their partners?
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Zara's model includes heavy investment in communication at all levels of its business.
Zara's model includes heavy investment in communication at all levels of its business.
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What advantage does owning its own dyeing company provide Zara?
What advantage does owning its own dyeing company provide Zara?
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Master distributors diminish the efficiency of the supply chain.
Master distributors diminish the efficiency of the supply chain.
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Zara avoids large overstocks by not making large batch volumes of any styles, which helps it to avoid __________.
Zara avoids large overstocks by not making large batch volumes of any styles, which helps it to avoid __________.
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Match the following aspects of Zara's operations with their benefits:
Match the following aspects of Zara's operations with their benefits:
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Where is Zara’s warehousing primarily located?
Where is Zara’s warehousing primarily located?
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Zara frequently marks down merchandise due to large overstocks.
Zara frequently marks down merchandise due to large overstocks.
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How does Zara's design team ensure they remain relevant in fashion?
How does Zara's design team ensure they remain relevant in fashion?
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Which retailer is known for convenience/forecourt specialty in Canada?
Which retailer is known for convenience/forecourt specialty in Canada?
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Mercadona, S.A. has a growth percentage of 9.7%.
Mercadona, S.A. has a growth percentage of 9.7%.
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What is the primary sector of Kohl’s Corporation?
What is the primary sector of Kohl’s Corporation?
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The retailer _____ operates in Brazil as a cash and carry/warehouse club.
The retailer _____ operates in Brazil as a cash and carry/warehouse club.
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Match the following companies with their primary type of retail:
Match the following companies with their primary type of retail:
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Which of the following companies has the highest revenue listed?
Which of the following companies has the highest revenue listed?
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Coop Group operates solely in Switzerland.
Coop Group operates solely in Switzerland.
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What is the growth percentage associated with J.C. Penney Company, Inc.?
What is the growth percentage associated with J.C. Penney Company, Inc.?
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Which type of store has a low margin and broad breadth?
Which type of store has a low margin and broad breadth?
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A convenience store has a high margin and shallow depth.
A convenience store has a high margin and shallow depth.
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What is the primary characteristic of a category killer in retail?
What is the primary characteristic of a category killer in retail?
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A ___ store offers a deep range of products but a narrow selection.
A ___ store offers a deep range of products but a narrow selection.
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Match the retail types with their characteristic margins:
Match the retail types with their characteristic margins:
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Which retail store has an extremely high delivery time and a narrow breadth?
Which retail store has an extremely high delivery time and a narrow breadth?
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A warehouse club has both high turnover and broad breadth.
A warehouse club has both high turnover and broad breadth.
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What is Zara's primary target market?
What is Zara's primary target market?
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The average wait time at a specialty store is considered to be _____.
The average wait time at a specialty store is considered to be _____.
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Zara was founded in Japan.
Zara was founded in Japan.
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What key combination does Zara's retail model appear to provide?
What key combination does Zara's retail model appear to provide?
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Zara uses a low-margin, high-_______ model of retailing.
Zara uses a low-margin, high-_______ model of retailing.
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Match the following aspects of Zara's operations with their descriptions:
Match the following aspects of Zara's operations with their descriptions:
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Which of the following best describes Zara's approach to product lines?
Which of the following best describes Zara's approach to product lines?
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Zara's target consumers display indifference towards pricing.
Zara's target consumers display indifference towards pricing.
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What is the primary service output demanded by Zara's target consumers?
What is the primary service output demanded by Zara's target consumers?
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What significantly changed the operational aspects in the industry?
What significantly changed the operational aspects in the industry?
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Firms that adopted a poor approach in picking strategies thrived in the market.
Firms that adopted a poor approach in picking strategies thrived in the market.
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What technology did wholesalers use to enhance their inventory management?
What technology did wholesalers use to enhance their inventory management?
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Technology enabled wholesalers to provide __________ accounts receivable to their customers.
Technology enabled wholesalers to provide __________ accounts receivable to their customers.
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Match the following concepts with their impacts:
Match the following concepts with their impacts:
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What was one strategy that firms adopted to benefit from their investments?
What was one strategy that firms adopted to benefit from their investments?
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Wholesalers utilized direct data entry systems to enhance their operations.
Wholesalers utilized direct data entry systems to enhance their operations.
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What is one benefit that pharmacies gained from wholesaling systems?
What is one benefit that pharmacies gained from wholesaling systems?
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Study Notes
Retailing Structures and Strategies
- Modern retailing is intensely competitive, innovation-oriented, and populated by an ever-growing variety of institutions, constantly buffeted by a highly fluid environment.
- Retail positioning strategies flow from both cost-side and demand-side factors.
- A retailer's positioning strategy is a set of service outputs delivered to the market, differentiating them from competitors, even if the products sold are identical.
- Important trends affecting retail management include consumer and channel developments.
- Retail power and coordination issues with suppliers and how suppliers respond are important.
- Retailers' increasing globalization affects both the retailers that sell outside of their national borders and their local competitors.
Retail Structures
- Retailing involves selling goods and services to ultimate consumers for personal consumption.
- The distinction between retail and wholesale sales is critical because buying motives support market segmentation.
- Retail success comes in many shapes, sizes (e.g., supermarkets, hypermarkets, department stores), and cultural origins (e.g., mail order, online, direct selling)
- Food retailing is a major channel component for many retailers.
- Wal-Mart is the most dominant worldwide retailer, with sales more than three times greater than that of the next largest retailer, Carrefour.
- The U.S. has many large retailers, 30 of the top 100 headquartered in the US. European countries have 46, and Japan, 8.
- The globalization of retailing is clear from data, with top ten retailers operating on average in 15.6 countries against 9.3 in prior years.
Retail Positioning Strategies
- Cost-side strategies focus on margin and inventory turnover goals.
- Demand-side strategies decide the service outputs to provide shoppers.
- Costs-side strategies (high-service): Higher margins, lower turnover. Low-price strategies (low-service): Lower margins, high turnover (e.g., Wal-Mart).
- Retailers need to find a balance that suits their target consumer segments.
- Examples of companies that successfully maintain a low margin/high turnover model include Zara and H&M.
- Retailers need to consider how these choices shape their overall strategy.
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Description
This quiz explores the roles of master distributors in supply chains and delves into Zara's innovative business strategies. Test your knowledge on distribution channels, customer types, and the advantages of Zara's operational decisions. Gain insights into how these factors contribute to effective supply chain management.