Podcast
Questions and Answers
PEST-analysis is useful because it:
PEST-analysis is useful because it:
- describes the competitive situation in an industry
- describes the profitability situation in an industry
- describes the macro-environment for a business (correct)
- describes profitability situation for a firm
The value chain is helpful when you:
The value chain is helpful when you:
- want to analyze a chain of event in the company
- want to analyze the value delivered from the organization
- want to analyze the values expected by customers
- want to analyze the value creating activities in the organization (correct)
The CSR concept:
The CSR concept:
- focuses on a wider definition of return of investment (Corporate Social Returns)
- views the firm as embedded in, and dependent on, an ecosystem it needs to adapt to (correct)
- views the firm as a donor for social activities (Corporate Support Responsibility)
- focuses on corporate responsibilities as profits is a distracting “problem”
One major reason that firms need strategy is?
One major reason that firms need strategy is?
Using product design as a driver of cost advantage means that:
Using product design as a driver of cost advantage means that:
Sustainable competitive advantage can be generated by:
Sustainable competitive advantage can be generated by:
The concept of Corporate strategy is about:
The concept of Corporate strategy is about:
The only sustainable way to make a differentiation strategy successful is by:
The only sustainable way to make a differentiation strategy successful is by:
In an industry, the Key Success Factors (KSF) describe:
In an industry, the Key Success Factors (KSF) describe:
Competitor analysis will help the company to:
Competitor analysis will help the company to:
The only sustainable way to make a low-cost strategy successful is by:
The only sustainable way to make a low-cost strategy successful is by:
A stakeholder approach to the firm implies that:
A stakeholder approach to the firm implies that:
A strategic group analysis identifies:
A strategic group analysis identifies:
High replicability of a resource or a capability:
High replicability of a resource or a capability:
The concept of Business strategy is about:
The concept of Business strategy is about:
Stuck-in-the-middle is a problem because:
Stuck-in-the-middle is a problem because:
In the five forces model, the bargaining power of buyers drives down profitability in the industry if:
In the five forces model, the bargaining power of buyers drives down profitability in the industry if:
In the five forces model, the rivalry between established companies drives down profitability in the industry if:
In the five forces model, the rivalry between established companies drives down profitability in the industry if:
Maslow's Hierarchy of Needs model:
Maslow's Hierarchy of Needs model:
What concept is defined as “the way we do things around here”?
What concept is defined as “the way we do things around here”?
The primary supporting disciplines for the symbolic frame is:
The primary supporting disciplines for the symbolic frame is:
Mary Follett and Elton Mayo argued that:
Mary Follett and Elton Mayo argued that:
Which team configuration is extensively used at the White House to free the president to focus on mission and external relations while leaving operational details to the chief of staff?
Which team configuration is extensively used at the White House to free the president to focus on mission and external relations while leaving operational details to the chief of staff?
The political frame sees organisations as...
The political frame sees organisations as...
Personal power...
Personal power...
Bolman and Deal discuss four basic characteristics of organizations that challenge managers. Organizations are:
Bolman and Deal discuss four basic characteristics of organizations that challenge managers. Organizations are:
If, as a manager, you encounter an important problem that seems almost impossible to solve; Bolman and Deal would likely suggest that you:
If, as a manager, you encounter an important problem that seems almost impossible to solve; Bolman and Deal would likely suggest that you:
Studies have shown that employee participation...
Studies have shown that employee participation...
In “Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure,” Michael Jensen and William Meckling espouse that the primary value of stock analysts is...
In “Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure,” Michael Jensen and William Meckling espouse that the primary value of stock analysts is...
The example of United Parcel Service (UPS) was used to illustrate that...?
The example of United Parcel Service (UPS) was used to illustrate that...?
The symbolic view...
The symbolic view...
The political frame emphasizes that organizational goals are...
The political frame emphasizes that organizational goals are...
As conceptualized by Mintzberg, what does a simple structure consist of?
As conceptualized by Mintzberg, what does a simple structure consist of?
The balance sheet is balanced:
The balance sheet is balanced:
Which of the following statements is false?
Which of the following statements is false?
When following up actual results, deviations from budgeted numbers imply corrective actions. Corrective action is aimed primarily at:
When following up actual results, deviations from budgeted numbers imply corrective actions. Corrective action is aimed primarily at:
Budgeting is best described as:
Budgeting is best described as:
Transfer pricing can be determined in several different ways. Which of these are not a transfer pricing variant?
Transfer pricing can be determined in several different ways. Which of these are not a transfer pricing variant?
Capital expenditure evaluation is NOT done in one of the following ways:
Capital expenditure evaluation is NOT done in one of the following ways:
Cash flow relates directly to the:
Cash flow relates directly to the:
When an organization works at full capacity, the analysis of bottleneck throughput may be used for:
When an organization works at full capacity, the analysis of bottleneck throughput may be used for:
Accounting fulfills three functions. Which of the ones below is NOT one of them?
Accounting fulfills three functions. Which of the ones below is NOT one of them?
The main difference between financial and management accounting is:
The main difference between financial and management accounting is:
Wholesalers and retailers typically intermediate:
Wholesalers and retailers typically intermediate:
A firm’s marketing mix (4P) consists of all of the following EXCEPT:
A firm’s marketing mix (4P) consists of all of the following EXCEPT:
Among the different segmentation variables, gender is considered as:
Among the different segmentation variables, gender is considered as:
Choose the right statement:
Choose the right statement:
Which is the process of creating a perception in a consumer's mind about the nature of a company and its products relative to competitors?
Which is the process of creating a perception in a consumer's mind about the nature of a company and its products relative to competitors?
Among the different characteristics affecting consumer behavior, age is considered as:
Among the different characteristics affecting consumer behavior, age is considered as:
What reflects the amount of goods or services that consumers will purchase at various price levels?
What reflects the amount of goods or services that consumers will purchase at various price levels?
Cleaning products and standard repair tools are examples of:
Cleaning products and standard repair tools are examples of:
The extent to which a product is produced according to specifications is referred to as which of the following concepts?
The extent to which a product is produced according to specifications is referred to as which of the following concepts?
A company that only offers 6 detergents, 2 toothpastes, and 4 paper products has an average product length of:
A company that only offers 6 detergents, 2 toothpastes, and 4 paper products has an average product length of:
What is a limitation of television advertising?
What is a limitation of television advertising?
Which category has unique characteristics like variability and perishability?
Which category has unique characteristics like variability and perishability?
The AMA defines marketing as:
The AMA defines marketing as:
When segmenting a market, which category does gender fall under?
When segmenting a market, which category does gender fall under?
The concept of “Strategic fit" is about:
The concept of “Strategic fit" is about:
Flashcards
PEST analysis
PEST analysis
A framework for analyzing the macro-environment of a business.
Value Chain
Value Chain
A series of activities that create value for a company's customers.
CSR
CSR
Corporate Social Responsibility; a company's responsibility to society.
Strategic Importance
Strategic Importance
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Cost Advantage (Product Design)
Cost Advantage (Product Design)
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Sustainable Competitive Advantage
Sustainable Competitive Advantage
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Corporate Strategy
Corporate Strategy
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Differentiation Strategy
Differentiation Strategy
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Key Success Factors (KSF)
Key Success Factors (KSF)
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Competitor Analysis
Competitor Analysis
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Low-Cost Strategy
Low-Cost Strategy
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Stakeholder Approach
Stakeholder Approach
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Strategic Groups
Strategic Groups
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Replicability of Resources
Replicability of Resources
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Business Strategy
Business Strategy
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Stuck-in-the-Middle
Stuck-in-the-Middle
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Strategic Fit
Strategic Fit
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Buyer Power (Five Forces)
Buyer Power (Five Forces)
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Rivalry (Five Forces)
Rivalry (Five Forces)
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Maslow's Hierarchy of Needs
Maslow's Hierarchy of Needs
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Organizational Culture
Organizational Culture
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Balance Sheet
Balance Sheet
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Responsibility Centers
Responsibility Centers
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Stories carry what?
Stories carry what?
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Myths and stories
Myths and stories
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Group identity
Group identity
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Examples
Examples
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Rituals and stories
Rituals and stories
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What do stories carry?
What do stories carry?
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Myths
Myths
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Ritual
Ritual
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Study Notes
Week 1: Strategic Positioning and the Strategy Process
- PEST analysis is useful for describing the macro-environment of a business.
- Value chain analysis is helpful for understanding the value-creating activities within an organization.
- Corporate Social Responsibility (CSR) views firms as embedded in ecosystems, highlighting their dependence and adaptation needs.
- Strategy is crucial for firms, providing a coherent framework for decision-making.
- Product design can drive cost advantages by reducing production costs.
- Sustainable competitive advantage is often achieved by having a unique capability.
- Corporate strategy focuses on a company's growth.
Week 1 Continued
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A differentiation strategy succeeds by offering a unique product feature.
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Key Success Factors (KSFs) define what customers need and what a firm must do to survive competition in a given industry.
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Competitor analysis is critical for anticipating competitors' strategies and actions.
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Low-cost strategies thrive by having the lowest costs in the industry.
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Stakeholder approach recognizes businesses as representing interests of various stakeholders requiring balanced consideration by management.
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Strategic group analysis identifies groups of companies with similar strategies.
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High replicability of capabilities is beneficial for creating new resources.
Week 2: Organization Module Quiz
- Maslow's Hierarchy of Needs suggests that lower-level needs must be fulfilled before higher-level needs.
- Business strategy focuses on competing within a certain industry.
- Stuck-in-the-middle is a business problem resulting in a weak market position.
- Strategic fit aligns a firm's strategy with its organizational structure and the business environment.
- The five forces model illustrates how buyer power impacts profitability.
- Rivalry among established businesses impacts profitability via factors such as excess production capacity.
Week 2 Continued
- Organizational characteristics of complexity, surprise, deception, and ambiguity can challenge managers.
- Effective problem-solving by managers involves using varied lenses for analysis and developing strategies.
- Studies show that employee participation increases both productivity and morale.
Week 3: Accounting/Management Control
- Balance sheets are balanced when the value of assets equals the value of equity and liabilities.
- Responsibility centers are linked to financial performance.
- Corrective actions arising from deviations in actual results target improved organizational behavior rather than maintaining the status quo.
- Budgeting is a medium-term financial plan.
- Transfer pricing variants exclude only variable costs.
- Capital expenditure evaluation does not involve identifying the level of financial costs in the income statement.
- Cash flow is directly linked to payments from, or to, the company's bank account.
Week 3 Continued
- Stock analysts assist by providing oversight that holds managers accountable to shareholders' interests.
- Loose organizational structures support innovation.
- Symbolic views link structure with purpose.
- Political views highlight goal evolution through negotiations and bargaining.
- Simple structures have an operating core and strategic apex.
Week 4: Marketing
- Marketing activities include ranking products to prioritize demands, meeting customer needs, and lowering capital costs.
- Management accounting focuses on providing stakeholders with necessary information.
- Contribution is calculated by subtracting variable costs from the selling price.
- Wholesalers and retailers typically intermediate business and consumer channels.
- Marketing includes products, place, price, and promotion.
- Consumer behavior involves factors such as age, and psychological aspects.
- Demand reflects the amount of goods/services consumers will buy at different price points.
Week 4 Continued
- Cost-plus pricing generally results in prices higher than break-even or customer-value-based pricing.
- Establishing a company's image involves creating a perception distinct from competitors.
- Perishability and variability are unique attributes of services.
- Marketing activities are inclusive of value for clients, and the activity of creating, communicating, and delivering valuable products to stakeholders.
- Segmentation variables include demographics.
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