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Strategic Marketing Lecture 3: External Environment and Sustainable Competitive Advantage

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29 Questions

What is a key characteristic of a Sustainable Competitive Advantage?

Valued by customers and supported by inimitable assets and competencies

What is a type of intangible asset that a firm may possess?

Intellectual Property

What is the primary difference between a Competitive Advantage and a Sustainable Competitive Advantage?

The duration of the advantage

What is an example of a tangible asset that a firm may possess?

Value Chain Position

What is necessary for a firm to achieve a Sustainable Competitive Advantage?

A strategy valued by customers and supported by inimitable assets and competencies

What is the primary goal of achieving a Competitive Advantage or a Sustainable Competitive Advantage?

To achieve above normal profits or superior financial performance

What is the primary purpose of analyzing the external environment in strategic marketing?

To understand the factors that might affect a company's business

What is a limitation of Porter's Five Forces model?

It fails to consider strategic alliances

What is competitive advantage in the context of strategic marketing?

An advantage over competitors gained by offering consumers greater value

What is a key consideration when assessing a company's sustainable competitive advantage?

The company's ability to adapt to external dynamics

What is the primary purpose of creating superior value in strategic marketing?

To offer consumers greater value than competitors

What is a key aspect of analyzing a company's external environment?

Understanding the factors that might impact the company's business

What is the primary purpose of a portal?

To control a gateway through which others must pass to access information, products, or services

What is the primary benefit of having a market window?

To have superior visibility into marketplace activity

What is the formula for customer value?

Customer Value = (1-Perceived Risks)*(Perceived Benefits – Perceived Lifecycle Costs)

What is an example of a firm lowering costs?

Amazon.com lowers the price of books online

What is a competitive advantage?

An advantage over competitors gained by offering consumers greater value than competitors

What is the result of having a sustainable competitive advantage?

Superior performance

What is the primary goal of car dealers using lease deals?

To reduce acquisition costs

What is the benefit of modular product design, as demonstrated by Siemens?

Reducing maintenance costs

What is the primary benefit of online banking?

Reducing usage costs

What is the term for a unique and relevant feature or benefit that sets a product apart from its competitors?

Point of difference

What is the goal of value leadership?

To increase value by changing the competitive profile

What is the primary benefit of Darty's take-back program for old white goods?

Reducing disposal costs

What is gained by offering consumers greater value than competitors?

Competitive Advantage

What is the outcome of eliminating the physical renting of movies and old supply chains?

Creating binge viewing and new offerings

What is the result of Netflix's new consumption setting?

Raising brand profile and cash flow predictability

What is a key aspect of ZARA's Sustainable Competitive Advantage?

Unique resources and capabilities

What is the outcome of reducing complexity of fees and consumption costs?

Raising cash flow predictability

Test your understanding of analyzing the external environment and sustainable competitive advantage in strategic marketing. This quiz covers key concepts and factors that affect a company's business and competitiveness. Assess your knowledge of the environment, competitive risks, and creating superior value.

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