5 Questions
What is the definition of business process reengineering (BPR)?
The analysis and redesign of workflow within and between enterprises
What is the role of supply chain management (SCM) in business?
Managing the flow of goods and services
What is the purpose of customer relationship management (CRM) systems?
Understanding and serving the needs of customers
What does enterprise resource planning (ERP) systems prioritize?
Integrating internal and external management information across an entire organization
What is the main goal of business process modeling (or mapping)?
Creating a detailed flow chart or process map of a work process
Test your knowledge on strategic business initiatives for implementing competitive advantages. Topics include business process reengineering, supply chain management, customer relationship management systems, and enterprise resource planning systems.
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